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System crash... again.


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#1 Allen

Allen

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Posted 18 March 2013 - 05:13 PM

Well this time I was playing Team fortress 2 and it lagged and the image on the game got frozen but it was like it wasn't but the graphic was frozen so I closed the game, everything seemed fine, then a few moments later, it crashed....

 

anyway heres the info

031813-39686-01.dmp    3/18/2013 7:04:20 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041793    fffff680`00213cf8    00000000`000001a0    00000000`0000019f    hal.dll    hal.dll+4c50c                    x64    ntoskrnl.exe+7a040                    C:\WINDOWS\Minidump\031813-39686-01.dmp    2    15    9200    277,696    
 


Hey everyone I'm Allen I am a young web developer/designer/programmer I also help people with computer issues including hardware problems, malware/viruses infections and software conflicts. I am a kind and easy to get along with person so if you need help feel free to ask.

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#2 Artrooks

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Posted 19 March 2013 - 03:14 PM

Hello firemaster1337,

1.)  On the surface the Bug Check is blaming a Windows file which is probably not to blame.  Is this the only BSOD that you have experienced recently?  

2.)  Please create a new folder on your Desktop (suggestion: Minidumps)
 

  • Next, navigate to the the Windows Minidump folder.
    • C:\Windows\Minidump <==  this folder.
  • Note that the first 6 digits of each minidump file indicate the date ( 012313-10935-01.dmp).
  • Highlight the 10 most recent minidump files, then copy and paste them (don't drag) into the Desktop Minidumps folder.
  • Right mouse click on the Minidumps folder, and select Send to -> Compressed (zipped) folder.
    • A Compressed (zipped) folder will now appear on the Desktop.
  • When you are ready to Reply,  click on Morereply_zpsb89f1d04.jpg.
  • Please attach the Compressed (zipped) folder to your next post by browsing to the location of the zipped Minidump folder.
    BC_attachment_zps6066dcae.jpg
    • Note: The Bleeping Computer Forum has a 512K upload limit on file size.
    • See how to Manage Your Attachments to delete old attachments.

3.) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

 

 


Regards,
Brooks



 





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