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Computer Reset When Attempting to Run Download

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#1 Sapienta


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  • Local time:08:01 PM

Posted 18 March 2013 - 04:51 PM

First, I would like to apologize for any lack of details present in this question; I know next to nothing about computers so I am not certain what information to provide.


Recently I was forced to restore my computer (using the factory provided CD) and now when I attempt to run a certain file that I downloaded, my computer resets. This happens only when attempting to run a game downloader from a certain site (Brothersoft.com); however, it happens with all game dowloads from that particular site. These games worked just fine before I had to reset the computer, so I am fairly certain there can be nothing wrong with the download itself. If it is relevant, the program I am attempting to run is not the game itself, but rather the downloader for the game. Also, initially when I attempted to run the game downloader I received this error "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." However, after doing some research on the internet I updated the .NET Framework and Visual C, now instead of receiving the aforementioned error message, the computer simply restarts.


If it helps, I have an E-machine's T3410 computer with Windows XP Home. Thanks much for any replies.

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