Hello, the details are a bit few at the moment but I wanted to get the opinion from the experts, because this sounds extremely fishy.
I burned a .mp4 to a client, let's call them Joe. Joe then uses that footage to edit what parts they need and then burned that new .mp4 to send to their client, lets call them Sally.
Sally then complains that the disc Joe gave them corrupted/destroyed their computer and they want to be compensated. I know Joe is an upstanding person, they got their blank media from a reputable seller and they didn't put a virus on there or anything. So far Sally hasn't provided any details. But this is making me anxious, could a defective DVD actually bring a computer to complete failure like that?