Hi Nokojon - I am in much deeper trouble than I expected, but I think I have the root causes. Reminder: this HP machine is about 5 years old and was at Win XP 1. I got it to SP2 then XP3 before MS gave us instructions. I have not done any of those repairs, and the "D:" (virtual?) drive is the OS and FAT (not NTFS) file system.. This is an HP desktop with 17 out of date drivers (I got the list from some scan I ran, found in someone elses post,and. I have I'll paste in last. The machine lost its Ethernet driver when I
1. updated Chrome and got some badware called "Solid Savings" I uninstalled it using Revo and got it out of the Registry as well.
2. and then plugged in a Logitech Camera into one of the front USB ports. The machine recognized it immediately and it worked (I could see my bad hair) and I was connected to Facebook but there was an etherial white screen between the two and I could not set up the video-call.
At this point, this machine could not access the Internet, even though I had a signal from my ISP. After I restored to a point before I downloaded the fake update to Chrome, my network connections came back and I have access but it is wrong: IE crashed with a "hungapp" and it always has a little note at the bottom left of the window "done but with errors". I don't see the errors.
When I looked at the Network Connections settings that are on here now and at least giving me access to the Internet,the first
configuration is for Broadband
which I think is wrong b/c it referred to dial-up.the second
config is Connection Manager named MSN. (I am trying to stay away from big brother, and have avoided SilverlightThe third config
is Lan or High-Speed Internet. I do not run both machines plugged into my modem, because I do not want to share malware. There are two entries: "Local Area Connection" and "1394 Connection". 1394 properties is a hardware icon and "1394 Net Adapter" that I think is associated with the NIC on this machine. It also now has an option to install TCP/IP.
On my other machine that is working, the first configuration is "Local Area Connection "NVIDIA nForce Networking Controller
". that has the option to install TCP/IP. The second option is "Network Setup Wizard" and "New Connection Wizard". Question
: Is it more important for a driver to match the hardware? Or to the OSystem.? I need to know where to get my drivers updated, and if it is more important to get malware off first?
there might be all the updates I need for
Here are the reports from the programs you advised me to run, But I failed to reboot after each run. (crowd boos) NOTE: Super Anti Spyware free edition ALWAYS finds Adware to quarantine and to delete. I must confess I ran it and it found over 100 entries.. I see the same entries being deleted and quarantined regularly.
Adware cleaner: I did download a new copy and disabled online scanning:
# AdwCleaner v2.115 - Logfile created 03/18/2013 at 01:44:59
# Updated 17/03/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : HP_Owner - HP-27E1513D96
# Boot Mode : Normal
# Running from : C:\Documents and Settings\HP_Owner.HP-27E1513D96\Desktop\AdwCleaner.exe
# Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
File Deleted : C:\END
***** [Registry] *****
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
[OK] Registry is clean.
-\\ Google Chrome v25.0.1364.172
AdwCleaner[S1].txt - [614 octets] - [18/03/2013 01:44:59]
########## EOF - C:\AdwCleaner[S1].txt - [673 octets] ########## Junkware Removal Tooll by thisisu
Junkware Removal Tool (JRT) by Thisisu
Version: 4.7.2 (03.15.2013:1)
OS: Microsoft Windows XP x86
Ran by HP_Owner on Mon 03/18/2013 at 1:57:19.00
~~~ Registry Values
~~~ Registry Keys
~~~ Files ~~~ FoldersSuccessfully deleted: [Folder] "C:\Documents and Settings\HP_Owner.HP-27E1513D96\Application Data\defaulttab"
Successfully deleted: [Folder] "C:\Documents and Settings\HP_Owner.HP-27E1513D96\Application Data\drivercure"
Scan was completed on Mon 03/18/2013 at 2:04:35.87
End of JRT log
And finally, here are the Explorer errors I got today and the list of outdated drivers. (so sorry this is so wordy) explorer error report: (hung app) after the above two scans
Internet explorer error ver 8.0.6001.18702 hungapp szModVer 0.0.0.0
offset 0000000 Here are the out of date drivers:
mvidia geforce 62000 SE turbocache driver update
plug and play monitor
Linksys wireless-G PCI adapter
Creative Audiology audio processor (WDM)
Intel 828001 GB Serial ATA Storage Controllers - 27DF
Intel 82801 PCI Bridge - 24E
Intel 945G/P Processor to I/O Controller 2770
Intel 9456/P PCI Express Root Port 2771
Intel 82801GB LPC Interface Controller - 2788
Intel 82081GB Intel 820801GB USB Universal host controller 27C8
Intel 82081GB Intel 820801GB USB Universal host controller 27C9
Intel 82801GB USB Universal Host Controller
Intel 82801GB USB Universal Host Controller 27CB
Intel 82081GB SMBun Controller 27DA
eof - out of date drivers
Thank you for your time. I am so sorry this turned into such a long read. I tried to highlight the scan findings,
Edited by JoanneMT, 18 March 2013 - 04:11 PM.