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Infection by Boot.tidserv


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15 replies to this topic

#1 rapbob

rapbob

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  • 18 posts
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  • Local time:02:53 PM

Posted 17 March 2013 - 03:58 PM

Norton finds, announces and after fixing, will reocur

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16470
Run by Owner at 16:40:49 on 2013-03-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6143.3922 [GMT -4:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe
C:\Program Files (x86)\Trend Micro\RUBotted\RUBotSrv.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\System32\spool\drivers\x64\hpoopm07.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\vssvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
uWindow Title = Internet Explorer, optimized for Bing and MSN
uURLSearchHooks: FCToolbarURLSearchHook Class: {086e63ec-0830-bb34-e51e-716c6eda635f} -
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ips\ipsbho.dll
BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: &RoboForm Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\coieplg.dll
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HPAIO_PrintFolderMgr] C:\Windows\System32\spool\DRIVERS\x64\hpoopm07.exe
mRun: [Trend Micro RUBotted V2.0 Beta] C:\Program Files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
mRunOnce: [Z1] cmd /c "C:\Users\Owner\Downloads\mbar-1.01.0.1021\mbar\mbar.exe" /cleanup /s
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: << Schedule Bid with PhantomBidder >> - https://www.PhantomBidder.com/PhantomBidder/AddBid6.asp
IE: Customize Menu - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
IE: Fill Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Show RoboForm Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 8.8.8.8 8.8.4.4 209.55.27.13
TCP: Interfaces\{6F70E8D1-B4C3-48F4-B1AA-7422465B483D} : DHCPNameServer = 8.8.8.8 8.8.4.4 209.55.27.13
x64-BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 SCMNdisP;General NDIS Protocol Driver;C:\Windows\System32\drivers\SCMNdisP.sys [2012-11-25 25056]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys [2013-2-26 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys [2013-2-26 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-3-5 1388120]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys [2013-2-26 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\IPSDefs\20130313.001\IDSviA64.sys [2013-3-14 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys [2013-2-26 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys [2013-2-26 432800]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-20 398184]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccsvchst.exe [2013-2-26 144520]
R2 RUBotSrv;Trend Micro RUBotted Service;C:\Program Files (x86)\Trend Micro\RUBotted\RUBotSrv.exe [2013-2-20 439632]
R2 SpyHunter 4 Service;SpyHunter 4 Service;C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE [2013-1-14 1024384]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824]
R2 WSWNDA3100v2;WSWNDA3100v2;C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2012-11-25 303360]
R3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;C:\Windows\System32\drivers\bcmwlhigh664.sys [2012-11-25 1256192]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-21 138912]
R3 esgiguard;esgiguard;C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [2011-3-2 13088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 EsgScanner;EsgScanner;C:\Windows\System32\drivers\EsgScanner.sys [2013-2-18 22704]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-5-24 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-5-21 1255736]
.
=============== Created Last 30 ================
.
2013-02-27 02:13:41 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symds64.sys
2013-02-27 02:13:41 432800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symnets.sys
2013-02-27 02:13:41 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1403000.024\symelam.sys
2013-02-27 02:13:41 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\symefa64.sys
2013-02-27 02:13:40 796248 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtsp64.sys
2013-02-27 02:13:40 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\srtspx64.sys
2013-02-27 02:13:40 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ironx64.sys
2013-02-27 02:13:40 168096 ----a-w- C:\Windows\System32\drivers\NISx64\1403000.024\ccsetx64.sys
2013-02-27 02:13:17 -------- d-----w- C:\Windows\System32\drivers\NISx64\1403000.024
2013-02-20 23:18:02 -------- d-----w- C:\ProgramData\Trend Micro
2013-02-20 23:06:59 -------- d-----w- C:\Program Files (x86)\WinPcap
2013-02-20 23:06:30 -------- d-----w- C:\Program Files (x86)\Trend Micro
2013-02-20 22:54:49 -------- d-----w- C:\Users\Owner\AppData\Roaming\ParetoLogic
2013-02-20 22:54:49 -------- d-----w- C:\Users\Owner\AppData\Roaming\DriverCure
2013-02-20 22:54:14 -------- d-----w- C:\ProgramData\ParetoLogic
2013-02-20 21:26:29 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes
2013-02-20 21:26:00 -------- d-----w- C:\ProgramData\Malwarebytes
2013-02-20 21:25:59 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-02-20 21:25:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-02-20 21:25:30 -------- d-----w- C:\Users\Owner\AppData\Local\Programs
2013-02-18 22:58:54 22704 ----a-w- C:\Windows\System32\drivers\EsgScanner.sys
2013-02-18 22:58:48 110080 ----a-r- C:\Users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\IconF7A21AF7.exe
2013-02-18 22:58:48 110080 ----a-r- C:\Users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\IconD7F16134.exe
2013-02-18 22:58:48 110080 ----a-r- C:\Users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\Icon1226A4C5.exe
2013-02-18 22:58:47 -------- d-----w- C:\sh4ldr
2013-02-18 22:58:47 -------- d-----w- C:\Program Files\Enigma Software Group
2013-02-18 22:57:47 -------- d-----w- C:\Windows\22B3AE667A374118BADB3680C15CA366.TMP
2013-02-18 22:57:43 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
2013-02-17 14:15:53 -------- d-----w- C:\Users\Owner\AppData\Local\NPE
.
==================== Find3M  ====================
.
2013-03-13 13:05:05 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 13:05:05 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05:47 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-02 06:57:02 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-02 06:47:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-02 06:47:19 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-02 06:42:18 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-02 06:41:51 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-02 06:38:01 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-02 03:38:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-02 03:30:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-02 03:30:21 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-02 03:26:47 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-02 03:26:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-02 03:23:28 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-24 15:32:08 2177648 ----a-w- C:\Windows\System32\coin93.dll
2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
.
============= FINISH: 16:41:29.11 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:53 PM

Posted 17 March 2013 - 04:14 PM


Hello rapbob

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rapbob

rapbob
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Posted 17 March 2013 - 04:28 PM

 Results of screen317's Security Check version 0.99.61 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Internet Security  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Trend Micro RUBotted RUBotSrv.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#4 rapbob

rapbob
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Posted 17 March 2013 - 04:37 PM

RogueKiller V8.5.3 [Mar 16 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Remove -- Date : 03/17/2013 17:35:47
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500AAJS-00L7A0 ATA Device +++++
--- User ---
[MBR] cd2c048dfa5a9623b16b542cf76fbce6
[BSP] 7c855d5c81f3b1f6745f95609451261c : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo
1 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 488376000 | Size: 10 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_03172013_02d1735.txt >>
RKreport[1]_S_03172013_02d1734.txt ; RKreport[2]_D_03172013_02d1735.txt



#5 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:02:53 PM

Posted 17 March 2013 - 06:03 PM


Hello rapbob

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 rapbob

rapbob
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Posted 17 March 2013 - 11:09 PM

ComboFix 13-03-17.01 - Owner 03/17/2013  23:08:36.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6143.4497 [GMT -4:00]
Running from: c:\users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VTXZD3VM\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Shop to Win
c:\program files (x86)\Shop to Win\InstallNotifier.exe
c:\program files (x86)\Shop to Win\sqlite3.dll
c:\program files (x86)\Shop to Win\TestFeeds\DisableStatus.xml
c:\program files (x86)\Shop to Win\TestFeeds\DisableStatusDirection.xml
c:\program files (x86)\Shop to Win\TestFeeds\GenericPopup.xml
c:\program files (x86)\Shop to Win\TestFeeds\MainStatus.xml
c:\program files (x86)\Shop to Win\TestFeeds\ShoppingConfirmation.xml
c:\program files (x86)\Shop to Win\unins000.dat
c:\program files (x86)\Shop to Win\unins000.exe
c:\users\Owner\Documents\ShopToWin
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-18 to 2013-03-18  )))))))))))))))))))))))))))))))
.
.
2013-03-18 03:17 . 2013-03-18 03:17 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-03-18 03:17 . 2013-03-18 03:17 -------- d-----w- c:\users\John\AppData\Local\temp
2013-03-18 03:17 . 2013-03-18 03:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\programdata\Yahoo!
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\program files (x86)\7-zip
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\programdata\Yahoo! Companion
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\users\Owner\AppData\Roaming\Yahoo!
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\program files (x86)\Yahoo!
2013-03-18 00:21 . 2013-03-18 00:21 -------- d-----w- c:\programdata\APN
2013-02-27 02:13 . 2013-02-27 06:14 -------- d-----w- c:\windows\system32\drivers\NISx64\1403000.024
2013-02-20 23:18 . 2013-02-20 23:18 -------- d-----w- c:\programdata\Trend Micro
2013-02-20 23:06 . 2013-02-20 23:07 -------- d-----w- c:\program files (x86)\WinPcap
2013-02-20 23:06 . 2013-02-20 23:06 -------- d-----w- c:\program files (x86)\Trend Micro
2013-02-20 22:54 . 2013-02-20 22:54 -------- d-----w- c:\users\Owner\AppData\Roaming\ParetoLogic
2013-02-20 22:54 . 2013-02-20 22:54 -------- d-----w- c:\users\Owner\AppData\Roaming\DriverCure
2013-02-20 22:54 . 2013-02-20 22:56 -------- d-----w- c:\programdata\ParetoLogic
2013-02-20 21:26 . 2013-02-20 21:26 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2013-02-20 21:26 . 2013-02-20 21:26 -------- d-----w- c:\programdata\Malwarebytes
2013-02-20 21:25 . 2013-03-17 13:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-02-20 21:25 . 2012-12-14 20:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-02-20 21:25 . 2013-02-20 21:25 -------- d-----w- c:\users\Owner\AppData\Local\Programs
2013-02-18 22:58 . 2012-06-22 16:01 22704 ----a-w- c:\windows\system32\drivers\EsgScanner.sys
2013-02-18 22:58 . 2013-02-18 22:58 110080 ----a-r- c:\users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\Icon1226A4C5.exe
2013-02-18 22:58 . 2013-02-18 22:58 110080 ----a-r- c:\users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\IconF7A21AF7.exe
2013-02-18 22:58 . 2013-02-18 22:58 110080 ----a-r- c:\users\Owner\AppData\Roaming\Microsoft\Installer\{22B3AE66-7A37-4118-BADB-3680C15CA366}\IconD7F16134.exe
2013-02-18 22:58 . 2013-02-18 22:59 -------- d-----w- C:\sh4ldr
2013-02-18 22:58 . 2013-02-18 22:58 -------- d-----w- c:\program files\Enigma Software Group
2013-02-18 22:57 . 2013-02-18 22:58 -------- d-----w- c:\windows\22B3AE667A374118BADB3680C15CA366.TMP
2013-02-18 22:57 . 2013-02-18 22:57 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2013-02-17 14:15 . 2013-03-15 03:23 -------- d-----w- c:\users\Owner\AppData\Local\NPE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-14 07:03 . 2012-05-21 19:15 72013344 ----a-w- c:\windows\system32\MRT.exe
2013-03-13 13:05 . 2012-05-08 20:50 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 13:05 . 2012-05-08 20:50 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05 . 2012-05-22 11:59 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-02-12 05:45 . 2013-03-13 23:05 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-13 23:05 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45 . 2013-03-13 23:05 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-13 23:05 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48 . 2013-03-13 23:05 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 23:05 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-24 15:32 . 2013-01-24 15:32 2177648 ----a-w- c:\windows\system32\coin93.dll
2013-01-05 05:53 . 2013-02-13 03:02 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-05 05:00 . 2013-02-13 03:02 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-13 03:02 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46 . 2013-02-13 03:02 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 04:51 . 2013-02-13 03:02 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-01-04 04:43 . 2013-02-13 03:02 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-01-04 03:26 . 2013-02-13 03:02 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-01-04 02:47 . 2013-02-13 03:02 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-04 02:47 . 2013-02-13 03:02 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-04 02:47 . 2013-02-13 03:02 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-04 02:47 . 2013-02-13 03:02 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-01-03 06:00 . 2013-02-13 03:02 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 06:00 . 2013-02-13 03:02 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2012-05-08 109296]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"HPAIO_PrintFolderMgr"="c:\windows\system32\spool\DRIVERS\x64\hpoopm07.exe" [2000-07-26 61440]
"Trend Micro RUBotted V2.0 Beta"="c:\program files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe" [2010-12-17 1103184]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
NETGEAR WNDA3100v2 Genie.lnk - c:\program files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe [2012-11-25 8453376]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]
R3 athur;Atheros AR9271 Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys [x]
R3 EsgScanner;EsgScanner;c:\windows\system32\DRIVERS\EsgScanner.sys [2012-06-22 22704]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]
R3 sxuptp;SXUPTP Driver;c:\windows\system32\DRIVERS\sxuptp.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-04-25 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-21 1255736]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [2011-07-22 25056]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1403000.024\SYMDS64.SYS [2013-01-22 493656]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1403000.024\SYMEFA64.SYS [2013-01-31 1139800]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-02-08 1388120]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1403000.024\ccSetx64.sys [2012-11-16 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\IPSDefs\20130313.001\IDSvia64.sys [2013-02-16 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1403000.024\Ironx64.SYS [2012-11-16 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1403000.024\SYMNETS.SYS [2013-01-31 432800]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe [2012-12-24 144520]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 47632]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files (x86)\Trend Micro\RUBotted\RUBotSrv.exe [2010-12-17 439632]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S2 WSWNDA3100v2;WSWNDA3100v2;c:\program files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2011-12-14 303360]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh664.sys [2011-12-12 1256192]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-11-26 75904]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-02-21 138912]
S3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [2011-03-02 13088]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2012-11-02 50856]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMPROTECTOR
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-08 13:05]
.
2013-03-17 c:\windows\Tasks\PC Utility Kit Registration3.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
2013-03-11 c:\windows\Tasks\PC Utility Kit Update3.job
- c:\program files (x86)\Common Files\PC Utility Kit\UUS3\Update3.exe [2012-03-27 19:30]
.
2013-03-17 c:\windows\Tasks\PC Utility Kit.job
- c:\program files (x86)\PC Utility Kit\PC Utility Kit\pcutilitykit.exe [2012-04-10 21:55]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliType Pro"="c:\program files\Microsoft Mouse and Keyboard Center\itype.exe" [2012-11-02 1464944]
"IntelliPoint"="c:\program files\Microsoft Mouse and Keyboard Center\ipoint.exe" [2012-11-02 2076272]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://us.yhs4.search.yahoo.com/web/partner?&hspart=w3i&hsimp=yhs-syctransfer&type=W3i_SP,204,0_0,StartPage,20130312,17117,0,18,0
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: << Schedule Bid with PhantomBidder >> - https://www.PhantomBidder.com/PhantomBidder/AddBid6.asp
IE: Customize Menu - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Show RoboForm Toolbar - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4 209.55.27.13
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{57B2524A-B52C-45DB-8991-2F61B3C40D56}_is1 - c:\program files (x86)\Shop To Win\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-17  23:21:42
ComboFix-quarantined-files.txt  2013-03-18 03:21
.
Pre-Run: 103,681,896,448 bytes free
Post-Run: 103,443,349,504 bytes free
.
- - End Of File - - 97166D0ED2171872AAB57F641D6AABBF
 

Will have to try out the computer to see if it is fixed!



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:53 PM

Posted 17 March 2013 - 11:24 PM


Hello rapbob

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache::

Folder::
c:\users\Owner\AppData\Roaming\DriverCure

File::
c:\windows\Tasks\PC Utility Kit Registration3.job
c:\windows\Tasks\PC Utility Kit Update3.job
c:\windows\Tasks\PC Utility Kit.job 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 rapbob

rapbob
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:53 PM

Posted 18 March 2013 - 06:41 AM

ComboFix 13-03-17.01 - Owner 03/18/2013   6:56.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6143.4719 [GMT -4:00]
Running from: c:\users\Owner\Documents\Downloads\ComboFix.exe
Command switches used :: c:\users\Owner\Desktop\cfscript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\windows\Tasks\PC Utility Kit Registration3.job"
"c:\windows\Tasks\PC Utility Kit Update3.job"
"c:\windows\Tasks\PC Utility Kit.job"
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Owner\AppData\Roaming\DriverCure
c:\users\Owner\AppData\Roaming\DriverCure\LogFile.txt
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-18 to 2013-03-18  )))))))))))))))))))))))))))))))
.
.
2013-03-18 11:27 . 2013-03-18 11:27 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-03-18 11:27 . 2013-03-18 11:27 -------- d-----w- c:\users\John\AppData\Local\temp
2013-03-18 11:27 . 2013-03-18 11:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-18 00:22 . 2013-03-18 10:27 -------- d-----w- c:\programdata\Yahoo!
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\program files (x86)\7-zip
2013-03-18 00:22 . 2013-03-18 00:22 -------- d-----w- c:\program files (x86)\Yahoo!
2013-03-18 00:21 . 2013-03-18 00:21 -------- d-----w- c:\programdata\APN
2013-02-27 02:13 . 2013-02-27 06:14 -------- d-----w- c:\windows\system32\drivers\NISx64\1403000.024
2013-02-20 23:06 . 2013-02-20 23:07 -------- d-----w- c:\program files (x86)\WinPcap
2013-02-20 22:54 . 2013-02-20 22:54 -------- d-----w- c:\users\Owner\AppData\Roaming\ParetoLogic
2013-02-20 22:54 . 2013-02-20 22:56 -------- d-----w- c:\programdata\ParetoLogic
2013-02-20 21:26 . 2013-02-20 21:26 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2013-02-20 21:26 . 2013-02-20 21:26 -------- d-----w- c:\programdata\Malwarebytes
2013-02-20 21:25 . 2013-02-20 21:25 -------- d-----w- c:\users\Owner\AppData\Local\Programs
2013-02-18 22:58 . 2013-02-18 22:58 -------- d-----w- c:\program files\Enigma Software Group
2013-02-18 22:57 . 2013-03-18 10:27 -------- d-----w- c:\windows\22B3AE667A374118BADB3680C15CA366.TMP
2013-02-18 22:57 . 2013-02-18 22:57 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2013-02-17 14:15 . 2013-03-15 03:23 -------- d-----w- c:\users\Owner\AppData\Local\NPE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-14 07:03 . 2012-05-21 19:15 72013344 ----a-w- c:\windows\system32\MRT.exe
2013-03-13 13:05 . 2012-05-08 20:50 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 13:05 . 2012-05-08 20:50 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05 . 2012-05-22 11:59 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-02-12 05:45 . 2013-03-13 23:05 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-13 23:05 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45 . 2013-03-13 23:05 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-13 23:05 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48 . 2013-03-13 23:05 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 23:05 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-24 15:32 . 2013-01-24 15:32 2177648 ----a-w- c:\windows\system32\coin93.dll
2013-01-05 05:53 . 2013-02-13 03:02 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-05 05:00 . 2013-02-13 03:02 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-13 03:02 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46 . 2013-02-13 03:02 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 04:51 . 2013-02-13 03:02 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-01-04 04:43 . 2013-02-13 03:02 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-01-04 03:26 . 2013-02-13 03:02 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-01-04 02:47 . 2013-02-13 03:02 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-04 02:47 . 2013-02-13 03:02 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-04 02:47 . 2013-02-13 03:02 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-04 02:47 . 2013-02-13 03:02 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-01-03 06:00 . 2013-02-13 03:02 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 06:00 . 2013-02-13 03:02 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2012-05-08 109296]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"HPAIO_PrintFolderMgr"="c:\windows\system32\spool\DRIVERS\x64\hpoopm07.exe" [2000-07-26 61440]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
NETGEAR WNDA3100v2 Genie.lnk - c:\program files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe [2012-11-25 8453376]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 athur;Atheros AR9271 Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys [x]
R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]
R3 sxuptp;SXUPTP Driver;c:\windows\system32\DRIVERS\sxuptp.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-04-25 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-21 1255736]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [2011-07-22 25056]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1403000.024\SYMDS64.SYS [2013-01-22 493656]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1403000.024\SYMEFA64.SYS [2013-01-31 1139800]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-02-08 1388120]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1403000.024\ccSetx64.sys [2012-11-16 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\IPSDefs\20130313.001\IDSvia64.sys [2013-02-16 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1403000.024\Ironx64.SYS [2012-11-16 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1403000.024\SYMNETS.SYS [2013-01-31 432800]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe [2012-12-24 144520]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 47632]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S2 WSWNDA3100v2;WSWNDA3100v2;c:\program files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2011-12-14 303360]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh664.sys [2011-12-12 1256192]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-11-26 75904]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-02-21 138912]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2012-11-02 50856]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-08 13:05]
.
2013-03-17 c:\windows\Tasks\PC Utility Kit Registration3.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
2013-03-18 c:\windows\Tasks\PC Utility Kit Update3.job
- c:\program files (x86)\Common Files\PC Utility Kit\UUS3\Update3.exe [2012-03-27 19:30]
.
2013-03-17 c:\windows\Tasks\PC Utility Kit.job
- c:\program files (x86)\PC Utility Kit\PC Utility Kit\pcutilitykit.exe [2012-04-10 21:55]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliType Pro"="c:\program files\Microsoft Mouse and Keyboard Center\itype.exe" [2012-11-02 1464944]
"IntelliPoint"="c:\program files\Microsoft Mouse and Keyboard Center\ipoint.exe" [2012-11-02 2076272]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: << Schedule Bid with PhantomBidder >> - https://www.PhantomBidder.com/PhantomBidder/AddBid6.asp
IE: Customize Menu - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Show RoboForm Toolbar - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4 209.55.27.13
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{57B2524A-B52C-45DB-8991-2F61B3C40D56}_is1 - c:\program files (x86)\Shop To Win\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Norton Internet Security\Engine\20.3.0.36\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-18  07:31:00
ComboFix-quarantined-files.txt  2013-03-18 11:31
ComboFix2.txt  2013-03-18 03:21
.
Pre-Run: 104,730,447,872 bytes free
Post-Run: 104,429,404,160 bytes free
.
- - End Of File - - 04C81E5AED2CDBD7F1ADB45032EF9DF7

 

I really had no problems.  Will see about how it is running and will post later.

 

Thanx
 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 March 2013 - 04:07 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.6)
      Shop To Win


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 rapbob

rapbob
  • Topic Starter

  • Members
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  • Local time:02:53 PM

Posted 19 March 2013 - 08:45 AM

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.19.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: BOBSPC [administrator]

3/19/2013 9:27:18 AM
mbam-log-2013-03-19 (09-27-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253214
Time elapsed: 3 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:41:41 AM, on 3/19/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\System32\spool\drivers\x64\hpoopm07.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6RLZFIWW\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) -  - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\Windows\system32\spool\DRIVERS\x64\hpoopm07.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WNDA3100v2 Genie.lnk = ?
O8 - Extra context menu item: << Schedule Bid with PhantomBidder >> - https://www.PhantomBidder.com/PhantomBidder/AddBid6.asp
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WSWNDA3100v2 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe

--
End of file - 9328 bytes

 

When running Hijack, message that Hijack may not be able to write.  OK, then generated log, did not know what to do with check list.

 

The computer is running great and no viruses have been found.

 

thanx, RAPBOB



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:02:53 PM

Posted 19 March 2013 - 09:01 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


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#12 rapbob

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Posted 19 March 2013 - 04:11 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:44 AM, on 3/19/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\System32\spool\drivers\x64\hpoopm07.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6RLZFIWW\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) -  - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\Windows\system32\spool\DRIVERS\x64\hpoopm07.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-21-1798453642-228261528-1205807405-1005\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1798453642-228261528-1205807405-1005\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WNDA3100v2 Genie.lnk = ?
O8 - Extra context menu item: << Schedule Bid with PhantomBidder >> - https://www.PhantomBidder.com/PhantomBidder/AddBid6.asp
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WSWNDA3100v2 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe

--
End of file - 9611 bytes

 

NO THREATS FOUND IN FINAL STEP



#13 gringo_pr

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Posted 19 March 2013 - 05:57 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKUS\S-1-5-21-1798453642-228261528-1205807405-1005\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-1798453642-228261528-1205807405-1005\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#14 rapbob

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Posted 21 March 2013 - 11:04 AM

no threats were found, did all that was asked with no problems.

 

Thanx so much,

 

Bob



#15 gringo_pr

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Posted 21 March 2013 - 12:52 PM


Hello rapbob

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
  • :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    About Java
    • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

      If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

      Link to download latest version. - install Java

      How to disable java in your web browsers - Disable Java

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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