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Windows XP hangs after logging in.


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#1 _Adi

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Posted 16 March 2013 - 02:38 PM

Hi,

 

  My XP hung and I had to do a cold boot. 

After entring my user and pw in the login dialog, my normal wallpaper appears, along with the login chime, but the computer just sits there. No icons or anything else.

I could press Ctrl-ESC to bring up Taskman, but that doesn't show anything obviously out of the ordinary with the System Idle process consuming most of the time. After a while Taskman becomes unresponsive too. 

 

The machine does boot in Safe-Mode, but I could not figure out anything suspicious.

 

Please advise,

Thanks!


Edited by hamluis, 19 March 2013 - 08:59 AM.
Merged topics moved from XP to Internal Hardware - Hamluis.


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#2 Comptech72

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Posted 16 March 2013 - 03:14 PM

Try rebooting to the advance menu options and select last known good configuration. If it boots fine after that you will want to run a virus scan, disk cleanup, and degrag. Might want to run a scan in safe mode if you can boot their after that.



#3 _Adi

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Posted 16 March 2013 - 05:25 PM

Try rebooting to the advance menu options and select last known good configuration. If it boots fine after that you will want to run a virus scan, disk cleanup, and degrag. Might want to run a scan in safe mode if you can boot their after that.

 

I did that. Nothing was different.

I suspect it is not virus related since I have an updated AV (ESET NOD32) running, and the problems started after a cold boot.

 

One other thing that might be related is that during the boot, the machine was connected to an external USB drive, which had given me booting problems before, but never after the machine has already booted and after the login dialog.

After disconnecting the usb drive and rebooting things were still the same.


Edited by _Adi, 17 March 2013 - 02:44 AM.


#4 _Adi

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Posted 17 March 2013 - 03:04 AM

OK, it seems that I managed to resolve the problem (only time will tell...).

  1. I booted in Safe Mode
  2. Disabled the ESET-NOD32 service.
  3. I then restarted and loged on normally - no hang.
  4. I then returned to Safe-Mode
  5. reenabled NOD32 service
  6. Restarted normally again.

Everything went fine, with NOD32 functioning properly.

 

Refs:

  1. http://www.wilderssecurity.com/showthread.php?t=171328
  2. http://www.wilderssecurity.com/archive/index.php/t-284737.html
  3. http://kb.eset.com/esetkb/index?page=content&id=SOLN559

Thanks.



#5 _Adi

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Posted 17 March 2013 - 03:18 PM

Hi,

 

  My saga continues. I wrote here about my XP box hanging after logging in.

When I removed the NOD32 service (and later uninstalled it) I could log-in again, but the pc would hang after a few min to about 1 hour.

I ran chkdsk and sfc. To no avail.

 

Please advise,

Thanks,

Adi

 



#6 hamluis

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Posted 18 March 2013 - 03:53 PM

Are you saying that you have no AV currently installed?

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .  Do not cut/paste the reported data, just post the link.

 

Louis

 

 



#7 _Adi

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Posted 18 March 2013 - 05:40 PM

Hi Louis,

 

  Thanks for your reply. 

Since posting I reinstalled NOD32 which did not affect the problem, but does keep my computer protected.

I also ran Windows update several times to make sure all updates are installed.

 

My main find since posting, is that as long as I don't open Chrome, the computer does not get stuck as quickly as before, though eventually it does. The problem does not appear to happen immediately with IE, though I did not try using it for long other than for the Windows update. Whenever I leave the computer for a while, it seems to hang. The mouse still works and Alt-Tab still shows though does nothing. Only a cold boot is possible then.

 

I'll post my results as soon as I can get the PC to get stable enough to download and run them...

Can I use them in Safe-Mode?

 

Thanks.



#8 _Adi

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Posted 18 March 2013 - 05:59 PM

Speccy link: http://speccy.piriform.com/results/yZ0QxuqEygkXobWX2Vbkqrc

 

 

MiniToolBox:

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by adish (administrator) on 19-03-2013 at 00:54:01
Running from "C:\Documents and Settings\adish\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/18/2013 02:41:13 PM) (Source: Application Error) (User: )
Description: Faulting application teamviewer.exe, version 8.0.17292.0, faulting module teamviewer.exe, version 8.0.17292.0, fault address 0x00576297.
Processing media-specific event for [teamviewer.exe!ws!]
 
Error: (03/18/2013 02:36:49 PM) (Source: Application Error) (User: )
Description: Faulting application teamviewer.exe, version 8.0.17292.0, faulting module teamviewer.exe, version 8.0.17292.0, fault address 0x00576297.
Processing media-specific event for [teamviewer.exe!ws!]
 
Error: (03/17/2013 10:00:33 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\ASPNET.MOF while recovering repository file.
 
Error: (03/17/2013 10:00:33 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\MOF\SERVICEMODEL.MOF while recovering repository file.
 
Error: (03/17/2013 10:00:30 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF while recovering repository file.
 
Error: (03/17/2013 10:00:30 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF while recovering repository file.
 
Error: (03/17/2013 10:00:30 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF while recovering repository file.
 
Error: (03/17/2013 10:00:30 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\ASPNET.MOF while recovering repository file.
 
Error: (03/17/2013 05:58:23 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
 
System errors:
=============
Error: (03/19/2013 00:52:16 AM) (Source: 0) (User: )
Description: 
 
Error: (03/19/2013 00:48:39 AM) (Source: 0) (User: )
Description: 
 
Error: (03/19/2013 00:42:19 AM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 8 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 2000 milliseconds: Restart the service.
 
Error: (03/19/2013 00:40:15 AM) (Source: 0) (User: )
Description: 
 
Error: (03/19/2013 00:32:11 AM) (Source: 0) (User: )
Description: 
 
Error: (03/19/2013 00:27:44 AM) (Source: 0) (User: )
Description: 
 
Error: (03/18/2013 09:41:47 AM) (Source: 0) (User: )
Description: 
 
Error: (03/18/2013 09:08:55 AM) (Source: DCOM) (User: T-REX)
Description: The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.
 
Error: (03/18/2013 08:59:22 AM) (Source: Service Control Manager) (User: )
Description: The Dimension4 service failed to start due to the following error: 
%%2
 
Error: (03/18/2013 08:59:02 AM) (Source: 0) (User: )
Description: 
 
 
Microsoft Office Sessions:
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MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
MultiMon TaskBar 2.1
Named Pipe TCP Proxy (Version: 1.00.0001)
Nmap 6.00
Notepad++ (Version: 6.3)
Null-modem emulator (com0com) (Version: 2.2.2.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
On Screen Display (Version: 5.12.00)
OpenSSL 1.0.0e (32-bit)
Oracle VM VirtualBox 4.2.0 (Version: 4.2.0)
Password Safe
PC-Doctor 5 for Windows (Version: 5.1.4957.02)
PDFCreator (Version: 1.3.0)
PGR FlyCapture 1.8 Release Candidate 16 (Version: 1.08.02.16)
PL-2303 USB-to-Serial (Version: 1.00.000)
Presentation Director (Version: 4.00)
Productivity Center Supplement for ThinkPad (Version: 3.00b)
PuTTY version 0.62 (Version: 0.62)
Python 2.7.3 (Version: 2.7.3150)
QuickTime (Version: 7.73.80.64)
Rescue and Recovery (Version: 4.21.0016.00)
Roxio Activation Module (Version: 1.0)
Roxio Central Audio (Version: 3.7.0)
Roxio Central Copy (Version: 3.7.0)
Roxio Central Core (Version: 3.7.0)
Roxio Central Data (Version: 3.7.0)
Roxio Central Tools (Version: 3.7.0)
Roxio Creator Business Edition (Version: 10.1)
Roxio Creator Business Edition (Version: 10.1.177)
Ruby 1.9.3-p194 (Version: 1.9.3-p194)
RuntimeChecker (Version: 2.2.0)
Scratch (Version: 1.4.0.0)
Skins (Version: 2008.0623.2346.40662)
Skype™ 6.0 (Version: 6.0.126)
SNC toolbox (Version: 1.20.3000)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sonic Icons for Lenovo (Version: 2.0.0)
Spyder2express
Subversion (Version: 1.7.4)
System Requirements Lab for Intel (Version: 4.1.66.0)
System Update (Version: 3.14.0010)
TDM-GCC (Version: 1.1006.0)
TeamViewer 8 (Version: 8.0.17396)
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 5.5.0.3100)
ThinkPad EasyEject Utility  (Version: 2.36)
ThinkPad FullScreen Magnifier (Version: 2.02)
ThinkPad Modem Adapter (Version: 7.73.00)
ThinkPad PC Card Power Policy (Version: 1.02)
ThinkPad Power Management Driver (Version: 1.45)
ThinkPad Power Manager (Version: 1.40)
ThinkPad UltraNav Driver (Version: 15.3.34.0)
ThinkPad UltraNav Utility (Version: 2.04)
ThinkVantage Access Connections (Version: 5.85)
ThinkVantage Active Protection System (Version: 1.61)
ThinkVantage Productivity Center (Version: 3.00b)
ThinkVantage Technologies Welcome Message (Version: 1.20)
Total Commander (Remove or Repair) (Version: 8.0 beta 22)
TvTakCueMakerBrowserPlugin (Version: 1.0.0.0)
UC-232A USB-to-Serial
UltraVnc (Version: 1.0.9.62)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Designer 2010 (KB2553459) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visual Studio Team System 2008 Development Edition - ENU (KB972221) (Version: 1)
Update for Microsoft Visual Studio Web Authoring Component (KB945140)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB978506) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Very Sleepy version 0.82 (Version: 0.82)
VirtualCloneDrive
Visual Assist X (Version: 10.7.1929.0)
Visual C++ 2008 IA64 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 IA64 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual C++ 2008 x64 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x64 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - (v9.0.30729.4148) (Version: 9.0.30729.4148)
Visual C++ 2008 x86 Runtime - (v9.0.30729.6161) (Version: 9.0.30729.6161)
Visual C++ 2008 x86 Runtime - KB2465361 - (v9.0.30729.5570) (Version: 9.0.30729.5570)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual C++ 2008 x86 Runtime - v9.0.30729.4148 (Version: 9.0.30729.4148)
Visual C++ 2008 x86 Runtime - v9.0.30729.5570 (Version: 9.0.30729.5570)
Visual C++ 2008 x86 Runtime - v9.0.30729.6161 (Version: 9.0.30729.6161)
Visual Leak Detector 2.2.2 (Version: 2.2.2)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
VLC media player 2.0.3 (Version: 2.0.3)
Wallpapers
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric  (05/01/2008 8.0.26.3) (Version: 05/01/2008 8.0.26.3)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer XML Toolset 3.5 (Version: 3.5.2519.0)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3146.0)
Windows Management Framework Core
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Mobile 5.0 SDK R2 for Pocket PC (Version: 5.00.1700.5.14343.06)
Windows Mobile 5.0 SDK R2 for Smartphone (Version: 5.00.1700.5.14343.06)
Windows Support Tools (Version: 5.1.2600.2180)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPcap 4.1.2 (Version: 4.1.0.2001)
Wireshark 1.8.4 (32-bit) (Version: 1.8.4)
XP Themes (Version: 1.00.0000)
ëñôéú 3.154
ëñôéú 3.276
 
========================= Memory info: ===================================
 
Percentage of memory in use: 34%
Total physical RAM: 2025.95 MB
Available physical RAM: 1318.96 MB
Total Pagefile: 3917.75 MB
Available Pagefile: 3435.86 MB
Total Virtual: 2047.88 MB
Available Virtual: 1992.03 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Preload) (Fixed) (Total:227.76 GB) (Free:14.11 GB) NTFS
4 Drive f: () (Removable) (Total:3.74 GB) (Free:0.75 GB) FAT32
5 Drive m: () (Network) (Total:931.29 GB) (Free:757.49 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\T-REX
 
adish                    Administrator            ASPNET                   
danna                    Guest                    HelpAssistant            
SUPPORT_388945a0         user                     
 
 
**** End of log ****


#9 hamluis

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Posted 18 March 2013 - 06:56 PM

Please follow the directions for running the long/extended test of your hard drive.

 

http://www.seagate.com/support/downloads/seatools/seatools-win-master/

 

I have no idea what these two entries might be: 

ëñôéú 3.154
ëñôéú 3.276
 
Such items would prompt me to consider that they are possibly malware and i would move this topic to the Am I Infected forum.
 
You are running virtual drives, TeamViewer, and uTorrent...any one of them could be the source of your problems, in my uneducated optnion.
 
Let us know the results of the hard drive diagnostic, please...and we'll try to move on :).
 
Louis

 

 

 

 



#10 _Adi

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Posted 19 March 2013 - 02:29 AM

Hi,

 

  Those 2 entries are my MS Access-based accounting software, with Hebrew names. Completely valid. The names got mangled in the ASCII conversion. Same for TeamViewer and uTorrent. Never had any problems with them either. I doubt if any of these in particular have anything to do with a Malware (but who knows). The virtual drive is a VirtualBox Linux image - work related.

 

I'll post the Seagate scan results when it finishes - running now. I hope the computer doesn't freeze before it's done...

Thanks,

Adi



#11 PaulJoe

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Posted 19 March 2013 - 05:37 AM

Hi,

 

  Windows XP hangs after loging in because of the following reasons:-

 

 

  1. Too many start-up programs are there, it will cause windows XP to load them at once, and in turn it gets hang.

  2. There may deadly viruses running parallely in computer like trojans, code red etc.

  3. C drive is not defragamented.

  4. Too many heavy softwares are installed.



#12 _Adi

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Posted 19 March 2013 - 06:02 AM

Hi PaulJoe,

 

  XP was working fine for a long time with its current settings. I didn't really change anything (to my knowledge).

 

Ad



#13 _Adi

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Posted 19 March 2013 - 06:05 AM

Hi Louis,

 

  Running the Seagate tool takes about 1.5 hours.

On both runs the computer froze when reaching 13 minutes remaining.

 

Please advise,

Thanks,

Adi



#14 hamluis

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Posted 19 March 2013 - 08:58 AM

Inability or failure of the hard drive diagnostic to somplete its work...indicates a possible problem with the hard drive.

 

I'll move this to the Internal Hardware forum where someone more competent to make sense of your diagnostic results can advise/suggest possible causes/solutions :).

 

Louis



#15 _Adi

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Posted 19 March 2013 - 09:55 AM

OK... thanks. Do I have to do anything, or just wait to be answered?






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