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Help with Bsod please

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#1 Nickswell232


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Posted 15 March 2013 - 11:54 PM

Hi will anyone please help me diagnose this problem? I been having a bsod recently for a few days now, and will anyone try to help me?


Thank you so much.



Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001A106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Attached Files

Edited by Nickswell232, 15 March 2013 - 11:59 PM.

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#2 Artrooks


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Posted 16 March 2013 - 02:29 PM

Hello Nickswell232,

Only one minidump file, blaming a Windows file, Netio.sys, which was very likely not the cause.

The following third party drivers were found and implicated in the raw stack:

avgfwd6a.sys  -  AVG Anti-Virus
avgtdia.sys  -  AVG Anti-Virus
Timestamp:        Wed Sep 12 05:37:36 2012

mfewfpk.sys  -  McAfee Anti-Virus Mini-Firewall Driver
Timestamp:        Fri Aug 26 16:45:00 2011

Rt64win7.sys  -  Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver
Timestamp:        Fri Feb 03 08:00:02 2012

1.)  Your computer is running more than one anti-virus program.
  • Multiple Anti-Virus programs, each  running with background protection activated, create a competitive state where one product can interfere with the other when dealing with an infection.  That coupled with increased computer resources required can cause your computer to run slowly, become unstable, less secure, and in rare cases, crash.
  • Please uninstall one of the following:

AVG Anti-Virus (or suite)
McAfee Anti-virus (or suite)

2.)  See if there is an updated driver for your Realtek network card.  

If after performing the above, BSODs continue, please attach any additional minidump files.

BSOD Code AnalysisFor Informational Purposes Only

Debug session time: Sat Mar 16 00:31:51.985 2013 (UTC - 4:00)
Loading Dump File [D:\Download_D\Nickswell232\031513-6770-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 0:02:18.218
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BugCheck D1, {28, 2, 0, fffff88001a106fd}
Bugcheck code 000000d1
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001a106fd, address which referenced memory
FAILURE_BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
MaxSpeed: 3300
CurrentSpeed: 3300
BiosVersion = 0404
BiosReleaseDate = 05/22/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name




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