I have a Samsung RV510 Windows 7 64 bit and my sound is not working.
The sound icon in the notification bar shows an x next to it.
When I click it a window pops up saying "playing audio detecting problems"
When I open device manager and expand "sound, video and game controllers" it says Realtek High Definition Audio is there.
Nothing in device manager says it needs attention or whatever.
I tried restarting, clearing temp %temp% and prefetch folders.
I also tried uninstalling and deleting the driver for Realtek High Definition Audio then scanned for hardware changes. The computer detected the built in speakers and installed a driver and said I need to restart, so I did, and still the issue is not fixed.
When I go to control panel and sound it says speakers, Realtek High Definition Audio, default device then click properties and go to SRS Technology it will not let me enable it. After I check the box then hit ok and reopen up the box it's unchecked again.
I recently scanned using spybot and malwarebytes' and they didn't find anything, plus my computer isn't having any other issues..
just the sound.
I looked on the Samsung website for the drivers and tried downloading and installing them but they don't seem to be helping.. and I don't know which RV510 my computer is..
When I go to http://www.samsung.com/us/support/downloads
and type in rv510 it lists the following
"RV510-A01 Notebook | NP-RV510-A01US
RV510-A02 Notebook | NP-RV510-A02US
RV510-A03 Notebook | NP-RV510-A03US
RV510-A05 Notebook | NP-RV510-A05US"
I'm not sure which one is mine, how do I find out?
How do I make it so the built in speakers will go back to working?
How do I make it so srs will work again?
To see more details please see the image/screenshot I attached
Edited by thatoneguyyep101, 15 March 2013 - 04:46 PM.