I have Windows Live Mail 2011 on my Dell Vostro PC. Recenlty the "Live" email began stopping accepting new emails and gives me a pop up screen to type in my Password, which I do. It refuses to accept it. I have run a Malware program (full scan) as well as done a full Microsoft Security anti-virus scan with no indications of infection. I briefly spoke with a Tech at AKAL until he wanted to move me to a fee based service. He stated the CPU was operating at over 50% capacity and should be around 5%. Also stated a list of itnms were shut off rather than running. Not being computer smart, I had no idea of what he meant.
Other prorgams are working fine. Outlook provided by my employer has never had a problem. Personally I miss Outlook on this new computer that repalced an XP (Dell) from 2001.
I do not play internet games but only use the PC for my part time job and personal. Skype is installed. I use two browsers: Firefax and Internet Explorer.
When I turned on the computer today, my personal email arrived. It has now, again, shut me out.
I have had Windstream (DSL provider) to check it out but says it is a Microsoft issue.
Any ideas since my IT person initially thought it was a malware issue but appears not?
Something is wrong and I'm trying to preclude a "crash".
As a side note, and may not be related, Comcast changed thier protocols recently and for weeks they were shutting out Windstream cusotmers from emailing thiers. It "appears" to be resovled.