Black screen with mouse capability, but no icons, no startup or anything. I can log into my Administrator, but my main system, is under user "Rob". When I login to "Rob", I have a black screen for my desktop. User "Rob" is able to ctrl/alt/del into Task Manager, and can log into other users, I can view everything in Task manager, but that is all. No desktop anywhere.
This has been happening frequently, and I would do a System Restore to get back to normalcy, but now I went to System Restore, and it is telling me there are no restore points.
I tried scanning all my drives for errors, did Malwarebytes complete scan and Webroot complete scan.
I guess I have two questions....
A: Is there any way to manually do a System Restore? I am pretty sure the restore points are on my drive, but within Windows System Restore I cannot locate them.
B: Could it possibly be that something isn't running in my User's Processes or Services?