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Windows Update, Defender, Firewall Not working missing


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24 replies to this topic

#1 SGIM43

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Posted 12 March 2013 - 06:57 PM

I have Windows 7 and Update, Defender and Firewall are not working and not found in services.  I use AVG.  Stopping AVG does not help with reactivating any of these.  I've tried looking in HKEY for some viruses that seem to be assiciated with these symptoms and don't find them.  Windows FixIt service does nothing to help. 


Edited by hamluis, 12 March 2013 - 08:15 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 narenxp

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Posted 12 March 2013 - 08:01 PM


      

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters


    tds2.jpg

  • Check Loaded Modules  and Detect TDLFS file systemDo not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


    2012081514h0118.png

  • Click Start Scan and allow the scan process to run

  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue


    tds6.jpg

  • Click Reboot computer
  • Please post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply


===================================================


aswMBR

--------------------

  • Download aswMBR and save it to your desktop.
  • Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.
  • If you need help to disable your protection programs see here and here.
  • Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.
  • Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.


    aswMBR1.png
  • When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.


    aswMBR2.png
  • Please post the contents of the log in your next reply.

NOTE:  aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan  This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

    esetsmartinstaller_enu.png

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply.   Note:  If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button.


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • aswMBR log
  • ESET results

 



#3 SGIM43

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Posted 13 March 2013 - 10:09 AM

I'm not sure exactly how to find my root directory for TDSSKiller.  I click reports on the program and try to copy and paste here and every time the website freezes.  I then first pasted to Word successfully and then here and that also still froze. It does state no threats found though.



#4 SGIM43

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Posted 13 March 2013 - 10:11 AM

Here is the next one.  I think my 10min AVG disable lapsed while this was running though, which I immediately re-disabled, but not sure if this created any abnormalities. 

 

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-13 11:03:03
-----------------------------
11:03:03.768    OS Version: Windows x64 6.1.7601 Service Pack 1
11:03:03.768    Number of processors: 4 586 0x100
11:03:03.768    ComputerName: HP7692-HP  UserName: HP7692
11:03:05.388    Initialze error C000010E - driver not loaded
11:03:05.498    write error "aswCmnB.dll". The process cannot access the file because it is being used by another process.
11:03:05.618    AVAST engine defs: 13031300
11:03:46.954    Service scanning
11:04:09.038    Modules scanning
11:04:09.058    Disk 0 trace - called modules:
11:04:09.068   
11:04:10.558    AVAST engine scan C:\Windows
11:04:13.468    AVAST engine scan C:\Windows\system32
11:06:20.779    File: C:\Windows\assembly\GAC_32\Desktop.ini  **INFECTED** Win32:Sirefef-PL [Rtk]
11:06:22.770    File: C:\Windows\assembly\GAC_64\Desktop.ini  **INFECTED** Win32:Sirefef-PL [Rtk]
11:07:41.450    AVAST engine scan C:\Windows\system32\drivers
11:07:56.877    AVAST engine scan C:\Users\HP7692
11:10:05.372    The log file has been saved successfully to "C:\Users\HP7692\Desktop\aswMBR.txt"


 



#5 narenxp

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Posted 13 March 2013 - 10:55 AM

Re run ASWMBR and post the log.ESET log?



#6 SGIM43

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Posted 13 March 2013 - 11:17 AM

Ok, I reran it and clicked save log to desktop.  I do not see anything saying log.ESET but below is what is saved.

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-13 12:03:50
-----------------------------
12:03:50.578    OS Version: Windows x64 6.1.7601 Service Pack 1
12:03:50.578    Number of processors: 4 586 0x100
12:03:50.578    ComputerName: HP7692-HP  UserName: HP7692
12:03:54.320    Initialize success
12:04:13.229    AVAST engine defs: 13031300
12:05:36.042    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006c
12:05:36.042    Disk 0 Vendor: ST975042 0003 Size: 715404MB BusType: 11
12:05:36.082    Disk 0 MBR read successfully
12:05:36.092    Disk 0 MBR scan
12:05:36.552    Disk 0 Windows 7 default MBR code
12:05:36.592    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          199 MB offset 2048
12:05:36.612    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       699762 MB offset 409600
12:05:36.652    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        15339 MB offset 1433522176
12:05:36.712    Disk 0 Partition 4 00     0C    FAT32 LBA MSDOS5.0      102 MB offset 1464936448
12:05:36.752    Disk 0 scanning C:\Windows\system32\drivers
12:05:48.526    Service scanning
12:06:16.706    Modules scanning
12:06:16.716    Disk 0 trace - called modules:
12:06:16.736    ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys amd_xata.sys ACPI.sys storport.sys hal.dll amd_sata.sys
12:06:16.746    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80062b7060]
12:06:16.756    3 CLASSPNP.SYS[fffff88001bc243f] -> nt!IofCallDriver -> [0xfffffa8006128b10]
12:06:16.766    5 hpdskflt.sys[fffff88001b69189] -> nt!IofCallDriver -> [0xfffffa8006018040]
12:06:16.786    7 amd_xata.sys[fffff880010c1a1d] -> nt!IofCallDriver -> [0xfffffa800601f860]
12:06:16.796    9 ACPI.sys[fffff88000f187a1] -> nt!IofCallDriver -> \Device\0000006c[0xfffffa800601f060]
12:06:19.517    AVAST engine scan C:\Windows
12:06:23.497    AVAST engine scan C:\Windows\system32
12:09:03.537    File: C:\Windows\assembly\GAC_32\Desktop.ini  **INFECTED** Win32:Sirefef-PL [Rtk]
12:09:09.270    File: C:\Windows\assembly\GAC_64\Desktop.ini  **INFECTED** Win32:Sirefef-PL [Rtk]
12:11:04.470    AVAST engine scan C:\Windows\system32\drivers
12:11:42.677    AVAST engine scan C:\Users\HP7692
12:12:38.632    Disk 0 MBR has been saved successfully to "C:\Users\HP7692\Desktop\MBR.dat"
12:12:38.662    The log file has been saved successfully to "C:\Users\HP7692\Desktop\aswMBR2.txt"


 



#7 narenxp

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Posted 13 March 2013 - 11:22 AM

Run ESET online scanner according to instructions given

 

Log should be located here

 

C:\Program Files(x86)\ESET\EsetOnlineScanner\log.txt


Edited by narenxp, 13 March 2013 - 11:22 AM.


#8 SGIM43

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Posted 13 March 2013 - 11:23 AM

it's running...  been at 99% for a bit now...



#9 SGIM43

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Posted 13 March 2013 - 12:30 PM

I must not have had any malware.  Here are the threats:
 

C:\Program Files (x86)\FrostWire 5\OCSetupHlp.dll Win32/OpenCandy application cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\1\51f35d81-704d2c1b a variant of Java/TrojanDownloader.Agent.NDN trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\2e1479ab-258d37c5 a variant of Java/Exploit.CVE-2012-1723.JA trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\2e1479ab-36135e02 a variant of Java/Exploit.CVE-2012-1723.JA trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\2e1479ab-71138d29 a variant of Java/Exploit.CVE-2012-1723.JA trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\7e736370-435d9797 Java/Agent.EX trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\57\4f03a879-740b1b7e a variant of Java/Exploit.CVE-2011-3544.N trojan cleaned by deleting - quarantined
C:\Users\HP7692\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\660d96ff-6e28f161 Java/TrojanDownloader.OpenStream.NCY trojan cleaned by deleting - quarantined
C:\Users\HP7692\Documents\My Cash Flow Analyzer\Flipper's Cash Flow Analyzer Pro\installPDF.exe multiple threats cleaned by deleting - quarantined
C:\Users\HP7692\Documents\My Cash Flow Analyzer\Landlord's Cash Flow Analyzer Pro\installPDF.exe multiple threats cleaned by deleting - quarantined
C:\Users\HP7692\Music\Music\2008 klaas remix mtv chart #1 hit.au a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\00000004.@ Win64/Conedex.C trojan cleaned by deleting - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\00000008.@ Win64/Agent.BA trojan cleaned by deleting - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\000000cb.@ Win64/Conedex.B trojan cleaned by deleting - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\80000000.@ Win64/Sirefef.AP trojan cleaned by deleting - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\80000032.@ a variant of Win32/Sirefef.FD trojan cleaned by deleting - quarantined
C:\Windows\Installer\{e2162dca-8fb0-23c4-3620-f3a7761507d4}\U\80000064.@ a variant of Win64/Sirefef.AN trojan cleaned by deleting - quarantined
C:\Windows\winsxs\Temp\PendingDeletes\$$DeleteMe.services.exe.01cd7693efca33f7.0000 Win64/Patched.B.Gen trojan deleted - quarantined
 



#10 narenxp

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Posted 13 March 2013 - 01:27 PM

Malwarebytes

--------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.  If you already have it installed launch the program and update the database.

  • Make sure you are connected to the Internet and double-click on the it to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings except to uncheck any offer for a free Pro trial version
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


===================================================


Farbar's MiniToolBox

--------------------

  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the MiniToolBox.jpg icon to launch the program
  • Make sure the following options are checked:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply


===================================================


Farbar's Service Scanner

--------------------

Please download Farbar Service Scanner, save it to your desktop, and run it.

  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


===================================================


AdwCleaner by Xplode - Search for Adware

-------------------

  • Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on DELETE
  • A logfile will automatically open after the scan has finished
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[R1].txt as well


===================================================


Junkware Removal Tooll by thisisu

-------------------

  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply


===================================================


Rkill

-------------------

Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another...) and save it to your desktop:


  • In order for Rkill to run properly you must disable your anti-malware software.  Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    • Note:  You may have to run Rkill a few times before it is successful.  You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear.  Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again.  If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.


===================================================


Autoruns

--------------------

  • Please download AutoRuns and save it to your desktop
  • Double click the AutoRuns.zip folder
  • Double click autoruns.exe (not autorunsc.exe), select Run, then Run again and allow the information to populate
  • Select File, Save, Desktop (in the left hand pane), then Save filename as Autoruns.txt and change Save as type to  Text(*.txt).
  • Double click on the text file,copy and paste the contents in your reply


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • Malwarebytes log
  • MiniToolBox log
  • Farbar's Service Scanner log
  • AdwCleaner log
  • Junkware Removal Tool log
  • Rkill log
  • Autoruns log

 



#11 SGIM43

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Posted 13 March 2013 - 07:13 PM

Here's the first... no malware found

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.13.12

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
HP7692 :: HP7692-HP [administrator]

3/13/2013 5:58:02 PM
mbam-log-2013-03-13 (17-58-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 236772
Time elapsed: 6 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



#12 SGIM43

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Posted 13 March 2013 - 07:16 PM

Next...

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by HP7692 (administrator) on 13-03-2013 at 20:15:27
Running from "C:\Users\HP7692\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Broadcom 4313 802.11b/g/n = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set subinterface interface=?7$ subinterface=ethernet_6 mtu=1477


popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : HP7692-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 40-2C-F4-05-DC-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
   Physical Address. . . . . . . . . : 40-2C-F4-05-DC-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d1c9:c89a:cdfd:9c11%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.19.6(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 13, 2013 10:36:50 AM
   Lease Expires . . . . . . . . . . : Thursday, March 14, 2013 8:11:31 PM
   Default Gateway . . . . . . . . . : 192.168.19.1
   DHCP Server . . . . . . . . . . . : 192.168.19.1
   DHCPv6 IAID . . . . . . . . . . . : 356527348
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-1C-60-A3-2C-27-D7-B3-77-1E
   DNS Servers . . . . . . . . . . . : 192.168.19.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : clientes.lan
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 2C-27-D7-B3-77-1E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : CC-52-AF-EF-5C-2D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A4E1F5B8-3E4B-43E8-B5F8-4AD0B36B1EEB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{32168CC7-F525-4B81-A1F6-107F35119BCE}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A4E3F90B-1B59-4652-BA15-785C8A38FEA7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  gateway.Home
Address:  192.168.19.1

Name:    google.com
Addresses:  2607:f8b0:4006:800::1002
   74.125.226.198
   74.125.226.193
   74.125.226.194
   74.125.226.201
   74.125.226.192
   74.125.226.196
   74.125.226.200
   74.125.226.206
   74.125.226.199
   74.125.226.197
   74.125.226.195


Pinging google.com [74.125.226.198] with 32 bytes of data:
Reply from 74.125.226.198: bytes=32 time=5ms TTL=56
Reply from 74.125.226.198: bytes=32 time=11ms TTL=56

Ping statistics for 74.125.226.198:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 11ms, Average = 8ms
Server:  gateway.Home
Address:  192.168.19.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=239ms TTL=42
Reply from 206.190.36.45: bytes=32 time=139ms TTL=42

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 139ms, Maximum = 239ms, Average = 189ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...40 2c f4 05 dc d2 ......Microsoft Virtual WiFi Miniport Adapter
 14...40 2c f4 05 dc d2 ......Broadcom 4313 802.11b/g/n
 13...2c 27 d7 b3 77 1e ......Realtek PCIe GBE Family Controller
 12...cc 52 af ef 5c 2d ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.19.1     192.168.19.6     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.19.0    255.255.255.0         On-link      192.168.19.6    281
     192.168.19.6  255.255.255.255         On-link      192.168.19.6    281
   192.168.19.255  255.255.255.255         On-link      192.168.19.6    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.19.6    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.19.6    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 14    281 fe80::/64                On-link
 14    281 fe80::d1c9:c89a:cdfd:9c11/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/13/2013 08:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6533088

Error: (03/13/2013 08:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6533088

Error: (03/13/2013 08:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/13/2013 08:11:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6528985

Error: (03/13/2013 08:11:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6528985

Error: (03/13/2013 08:11:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/13/2013 05:21:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1473695

Error: (03/13/2013 05:21:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1473695

Error: (03/13/2013 05:21:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/13/2013 04:24:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2758659


System errors:
=============
Error: (03/13/2013 08:11:31 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (03/13/2013 06:22:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 06:22:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 05:21:13 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (03/13/2013 04:56:36 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 04:56:36 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 04:24:10 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (03/13/2013 03:38:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 03:38:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (03/13/2013 02:51:24 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (02/21/2013 01:12:59 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 226 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (01/22/2013 02:33:00 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 47662 seconds with 420 seconds of active time.  This session ended with a crash.

Error: (01/20/2013 07:14:46 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 19867 seconds with 1440 seconds of active time.  This session ended with a crash.

Error: (01/06/2013 06:05:33 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 165674 seconds with 2100 seconds of active time.  This session ended with a crash.

Error: (12/09/2012 00:44:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 93943 seconds with 600 seconds of active time.  This session ended with a crash.

Error: (12/02/2012 01:56:37 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 296955 seconds with 1140 seconds of active time.  This session ended with a crash.

Error: (10/11/2012 09:40:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3128164 seconds with 10860 seconds of active time.  This session ended with a crash.

Error: (07/08/2012 02:28:12 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 642 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (01/15/2012 10:06:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2022 seconds with 1200 seconds of active time.  This session ended with a crash.

Error: (12/19/2011 11:45:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 10 seconds with 0 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2012-03-19 22:52:12.955
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-19 22:52:12.940
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-19 22:52:12.908
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-19 22:52:12.893
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-06 22:35:59.071
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\synUSB64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-06 22:35:59.055
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\synUSB64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Reader X (10.1.4) MUI (Version: 10.1.4)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Advanced SystemCare 6 (Version: 6.0)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AMD APP SDK Runtime (Version: 2.4.650.9)
AMD Fuel (Version: 2011.0705.1115.18310)
AMD Steady Video Plug-In  (Version: 1.00.0000)
AMD System Monitor (Version: 1.0.5)
AMD VISION Engine Control Center (Version: 2011.0705.1115.18310)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Audible Download Manager (Version: 6.6.0.15)
Audio Creator LE 1.5 (Version: 1.5)
AudioWarrior Kreator (Version: 3.2.0)
AuthenTec TrueAPI (Version: 1.2.1.33)
AVG 2012 (Version: 12.0.2641)
AVG 2012 (Version: 12.1.2240)
AVG 2012 (Version: 2012.1.2240)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.2.6699)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.95)
Broadcom 2070 Bluetooth 3.0 (Version: 6.3.0.6300)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.48.61)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0705.1115.18310)
Catalyst Control Center Localization All (Version: 2011.0705.1115.18310)
CCC Help Chinese Standard (Version: 2011.0705.1114.18310)
CCC Help Chinese Traditional (Version: 2011.0705.1114.18310)
CCC Help Czech (Version: 2011.0705.1114.18310)
CCC Help Danish (Version: 2011.0705.1114.18310)
CCC Help Dutch (Version: 2011.0705.1114.18310)
CCC Help English (Version: 2011.0705.1114.18310)
CCC Help Finnish (Version: 2011.0705.1114.18310)
CCC Help French (Version: 2011.0705.1114.18310)
CCC Help German (Version: 2011.0705.1114.18310)
CCC Help Greek (Version: 2011.0705.1114.18310)
CCC Help Hungarian (Version: 2011.0705.1114.18310)
CCC Help Italian (Version: 2011.0705.1114.18310)
CCC Help Japanese (Version: 2011.0705.1114.18310)
CCC Help Korean (Version: 2011.0705.1114.18310)
CCC Help Norwegian (Version: 2011.0705.1114.18310)
CCC Help Polish (Version: 2011.0705.1114.18310)
CCC Help Portuguese (Version: 2011.0705.1114.18310)
CCC Help Russian (Version: 2011.0705.1114.18310)
CCC Help Spanish (Version: 2011.0705.1114.18310)
CCC Help Swedish (Version: 2011.0705.1114.18310)
CCC Help Thai (Version: 2011.0705.1114.18310)
CCC Help Turkish (Version: 2011.0705.1114.18310)
ccc-utility64 (Version: 2011.0705.1115.18310)
Chuzzle Deluxe (Version: 2.2.0.95)
CoreAAC
CyberLink PowerDVD (Version: 10.0.3.3222)
CyberLink YouCam (Version: 3.5.1.3922)
D3DX10 (Version: 15.4.2368.0902)
Digital Voice Editor 3 (Version: 3.3.01.11240)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DivX Setup (Version: 2.6.1.5)
Dora's World Adventure (Version: 2.2.0.95)
eLicenser Control
eMedia Guitar Method
eMedia Guitar Songs
eMedia Intermediate Guitar Method
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Flipper's Cash Flow Analyzer Pro (Version: 12.0.1.2)
FrostWire 5.5.3 (Version: 5.5.3.0)
Guitar Pro 5.2
Guitar Pro 6
Guitar Tracks Pro 4.0 (Version: 17.0)
HP 3D DriveGuard (Version: 4.1.9.1)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.1.22.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.2.0.0)
HP DVB-T TV Tuner 8.0.64.43 (Version: 8.0.64.43)
HP Games (Version: 1.0.2.4)
HP MovieStore (Version: 1.0.047)
HP MovieStore (Version: 2.0)
HP On Screen Display (Version: 1.3.5)
HP Photo Creations (Version: 1.0.0.7702)
HP Photosmart 6520 series Basic Device Software (Version: 28.0.989.0)
HP Power Manager (Version: 1.4.4)
HP Product Detection (Version: 11.14.0001)
HP Quick Launch (Version: 2.5.2)
HP RC Mirror Driver (Version: 2.0.0.1)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13253.3682)
HP SimplePass 2011 (Version: 5.1.0.495)
HP Software Framework (Version: 4.1.13.1)
HP Support Assistant (Version: 6.1.12.1)
iCloud (Version: 1.1.0.40)
IDT Audio (Version: 1.0.6329.0)
iTunes (Version: 11.0.1.12)
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 24 (Version: 6.0.240)
Junk Mail filter update (Version: 15.4.3502.0922)
Landlord's Cash Flow Analyzer Pro (Version: 10.0.1.0)
Magic Desktop (Version: 3.0)
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works 6-9 Converter (Version: 14.0.6120.5002)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MPEG2 Codec(libmpeg2/mad)
MPK mini Editor
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Native Instruments Guitar Rig 3 (Version: 3.0.2.004)
Native Instruments Service Center (Version: 2.0.6.001)
Octoshape add-in for Adobe Flash Player
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.80)
Recovery Manager (Version: 2.0.0)
RoxioNow Player (Version: 1.9.5.103)
Slingo Supreme (Version: 2.2.0.95)
Studio Instruments 1.0 (Version: 1.0)
Synaptics Pointing Device Driver (Version: 15.2.4.4)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2999)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0495)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0214)
TurboTax 2011 wnjiper (Version: 011.000.1627)
TurboTax 2011 wnyiper (Version: 011.000.1628)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.1881)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0419)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0178)
TurboTax 2012 wnjiper (Version: 012.000.1331)
TurboTax 2012 wnyiper (Version: 012.000.1402)
TurboTax 2012 wrapper (Version: 012.000.0127)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.205.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 5610.9 MB
Available physical RAM: 4374.43 MB
Total Pagefile: 11220 MB
Available Pagefile: 8082.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:683.36 GB) (Free:427.46 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.98 GB) (Free:1.66 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\HP7692-HP

Administrator            Guest                    HP7692                  
test                    


**** End of log ****



#13 SGIM43

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Posted 13 March 2013 - 07:17 PM

Farbar Service Scanner Version: 03-03-2013
Ran by HP7692 (administrator) on 13-03-2013 at 20:17:51
Running from "C:\Users\HP7692\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to retrieve start type of iphlpsvc. The value does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to retrieve ImagePath of iphlpsvc. The value does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



#14 SGIM43

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Posted 13 March 2013 - 07:24 PM

# AdwCleaner v2.114 - Logfile created 03/13/2013 at 20:19:45
# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : HP7692 - HP7692-HP
# Boot Mode : Normal
# Running from : C:\Users\HP7692\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Users\HP7692\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\HP7692\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{872F3C0B-4462-424C-BB9F-74C6899B9F92}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16446

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [2165 octets] - [13/03/2013 20:19:45]

########## EOF - C:\AdwCleaner[S1].txt - [2225 octets] ##########



#15 SGIM43

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Posted 13 March 2013 - 07:39 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.7.1 (03.12.2013:1)
OS: Windows 7 Home Premium x64
Ran by HP7692 on Wed 03/13/2013 at 20:26:26.94
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 


~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 03/13/2013 at 20:37:52.10
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~






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