Trying to figure out this nagging problem with my HP laptop Pavilion DV7 running Vista 64 bit.
The laptop won't shutdown. It logs off user, then stalls at shutting down message then finally blue screen error and memory dump files created.
It then reboots to the logon screen.
Once logged back in get windows messsage:
Windows has recovered from an unexpected shutdown.
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional information about the problem:
OS Version: 6_0_6002
Service Pack: 2_0
Files that help describe the problem:
I also have issues trying to use Windows backup utility as it times out when creating a shadow copy. I belive this is related to above issue.
I can shut down from safemood without any apparent issues. So I think some driver is corrupt somewhere.
Thanks in advance for your help !