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Startpage.com trojan


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25 replies to this topic

#1 Steven-88

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Posted 12 March 2013 - 06:14 PM

Hi,

 

A couple of days ago my laptop got infected with (I think) a Trojan. I has changed the setting of my browsers to startpage.com for the default start-up page and the default search engine. The setting are set back every time I reboot the laptop.

 

I already tried following the steps in this topic: http://www.bleepingcomputer.com/forums/t/486814/startpage-virus/ but probably because it is very specific for that situation the problem is not solved yet.

 

I already run the DDS scan, the logs are below.

 

Hopefully someone can show me the way forward.

 

Thanks!

Attached Files


Edited by Steven-88, 12 March 2013 - 06:15 PM.


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#2 gringo_pr

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Posted 12 March 2013 - 08:18 PM


Hello Steven-88

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 Steven-88

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Posted 13 March 2013 - 04:13 PM

Hi Gringo,
 
Thanks a lot for trying to help me out. I have followed the steps you proposed and below you will Checkup, AdwCleaner and RK reports. In some logs there might be some Dutch because the programs automatically started in Dutch (the main language of my laptop). If you need any translations, I will help you out :)
 
I have just rebooted my laptop and Google Chrome (my main browser) now no longer uses Startpage.com as the main page. It seems to be fine now!!!
 
Hopefully you can tell if this evil thing is really gone.
 
Steven!
 
Security Check log
 

 Results of screen317's Security Check version 0.99.61  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Norman Security Suite   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 2  
 Java™ 6 Update 7  
 Java version out of Date! 
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox 12.0 Firefox out of Date!  
 Google Chrome 25.0.1364.160  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCui.exe 
 Windows Defender MSASCui.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 

AdwCleaner log

 

 

# AdwCleaner v2.114 - Verslag gemaakt op 13/03/2013 om 20:37:47
# Geactualiseerd op 05/03/2013 door Xplode
# Besturingssysteem : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Gebruiker : Steven K - PC_VAN_STEVENK
# Opstarten Modus : Normale modus
# Gelanceerd vanaf : C:\Users\Steven K\Downloads\adwcleaner (1).exe
# Optie [Verwijderen]
 
 
***** [Diensten] *****
 
 
***** [Files / Mappen] *****
 
 
***** [Register] *****
 
 
***** [Browsers] *****
 
-\\ Internet Explorer v8.0.6001.19019
 
[OK] Het register bevat geen enkele ongeoorloofde invoer.
 
-\\ Mozilla Firefox v12.0 (nl)
 
File : C:\Users\Steven K\AppData\Roaming\Mozilla\Firefox\Profiles\ljtctoln.default\prefs.js
 
[OK] De file bevat geen enkele ongeoorloofde invoer.
 
-\\ Google Chrome v25.0.1364.160
 
File : C:\Users\Steven K\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] De file bevat geen enkele ongeoorloofde invoer.
 
*************************
 
AdwCleaner[R1].txt - [28991 octets] - [11/03/2013 22:27:15]
AdwCleaner[S1].txt - [28578 octets] - [11/03/2013 22:28:03]
AdwCleaner[S2].txt - [1093 octets] - [13/03/2013 20:37:47]
 
########## EOF - C:\AdwCleaner[S2].txt - [1153 octets] ##########
 
RogueKiller (came in 2 logs) 
 
Log1
 

RogueKiller V8.5.3 [Mar 13 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
besturingssysteem : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Gestart vanuit : Normale modus
Gebruiker : Steven K [Administrator rechten]
Modus : Scan -- Datum : 03/13/2013 20:52:26
| ARK || FAK || MBR |
 
¤¤¤ Kwaadaardige processen : 1 ¤¤¤
[SUSP PATH] Steven K.exe -- C:\Users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Steven K.exe [-] -> BEEINDIGD [TermProc]
 
¤¤¤ Register verwijzingen : 6 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : PC_VAN_STEVENK (C:\Users\Steven K\AppData\Roaming\codec-x264.exe) [-] -> gevonden
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (62.163.195.138:80) -> gevonden
[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> gevonden
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> gevonden
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> gevonden
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> gevonden
 
¤¤¤ Speciale Files / Folders: ¤¤¤
 
¤¤¤ Driver : [Geladen] ¤¤¤
SSDT[60] : NtCreateFile @ 0x828602EB -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCD3C4)
SSDT[72] : NtCreateProcess @ 0x828AFD63 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBF7C)
SSDT[73] : NtCreateProcessEx @ 0x828AFDAE -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBFAC)
SSDT[78] : NtCreateThread @ 0x828AFB98 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBFDC)
SSDT[317] : NtSetSystemInformation @ 0x82804E83 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCD51C)
SSDT[334] : NtTerminateProcess @ 0x8280F0D3 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCCD0A)
SSDT[358] : NtWriteVirtualMemory @ 0x8282B8BD -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCCF60)
SSDT[382] : NtCreateThreadEx @ 0x82839F94 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCC60A)
SSDT[383] : NtCreateUserProcess @ 0x827E7BA6 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBB20)
IRP[IRP_MJ_CREATE] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_CLOSE] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_DEVICE_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_INTERNAL_DEVICE_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_POWER] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_SYSTEM_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_PNP] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
 
¤¤¤ HOSTS Bestand: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
 
 
¤¤¤ MBR Controle: ¤¤¤
 
+++++ PhysicalDrive0: FUJITSU MHZ2250BH G2 +++++
--- User ---
[MBR] 28d91272cd8500ac4e945f036b73b6bc
[BSP] 6387149dddf39fe8f574647d65d51b73 : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 229977 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 470993670 | Size: 8495 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Gereed : << RKreport[1]_S_03132013_02d2052.txt >>
RKreport[1]_S_03132013_02d2052.txt
 
 
Log 2
 

RogueKiller V8.5.3 [Mar 13 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
besturingssysteem : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Gestart vanuit : Normale modus
Gebruiker : Steven K [Administrator rechten]
Modus : Verwijder -- Datum : 03/13/2013 20:54:02
| ARK || FAK || MBR |
 
¤¤¤ Kwaadaardige processen : 1 ¤¤¤
[SUSP PATH] Steven K.exe -- C:\Users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Steven K.exe [-] -> BEEINDIGD [TermProc]
 
¤¤¤ Register verwijzingen : 5 ¤¤¤
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (62.163.195.138:80) -> NIET VERWIJDERD, GEBRUIK PROXYFIX
[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> Verwijderd
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> Verwijderd
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> VERVANGEN (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> VERVANGEN (0)
 
¤¤¤ Speciale Files / Folders: ¤¤¤
 
¤¤¤ Driver : [Geladen] ¤¤¤
SSDT[60] : NtCreateFile @ 0x828602EB -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCD3C4)
SSDT[72] : NtCreateProcess @ 0x828AFD63 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBF7C)
SSDT[73] : NtCreateProcessEx @ 0x828AFDAE -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBFAC)
SSDT[78] : NtCreateThread @ 0x828AFB98 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBFDC)
SSDT[317] : NtSetSystemInformation @ 0x82804E83 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCD51C)
SSDT[334] : NtTerminateProcess @ 0x8280F0D3 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCCD0A)
SSDT[358] : NtWriteVirtualMemory @ 0x8282B8BD -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCCF60)
SSDT[382] : NtCreateThreadEx @ 0x82839F94 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCC60A)
SSDT[383] : NtCreateUserProcess @ 0x827E7BA6 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x90DCBB20)
IRP[IRP_MJ_CREATE] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_CLOSE] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_DEVICE_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_INTERNAL_DEVICE_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_POWER] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_SYSTEM_CONTROL] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
IRP[IRP_MJ_PNP] : \SystemRoot\system32\DRIVERS\iaStor.sys -> HOOKED ([MAJOR] Unknown @ 0x84F761F8)
 
¤¤¤ HOSTS Bestand: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
 
 
¤¤¤ MBR Controle: ¤¤¤
 
+++++ PhysicalDrive0: FUJITSU MHZ2250BH G2 +++++
--- User ---
[MBR] 28d91272cd8500ac4e945f036b73b6bc
[BSP] 6387149dddf39fe8f574647d65d51b73 : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 229977 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 470993670 | Size: 8495 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Gereed : << RKreport[2]_D_03132013_02d2054.txt >>
RKreport[1]_S_03132013_02d2052.txt ; RKreport[2]_D_03132013_02d2054.txt
 
 


#4 gringo_pr

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    Bleepin Gringo


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Posted 13 March 2013 - 04:37 PM


Hello Steven-88

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Steven-88

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Posted 13 March 2013 - 07:09 PM

Hi Gringo,

 

I have run ComboFix, logs below. Laptop seems to be working fine again, browsers start in normal modus again.

 

Thanks a lot!!

 

Steven.

 

 

ComboFix 13-03-13.02 - Steven K 13-03-2013  23:44:34.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.31.1043.18.3070.1884 [GMT 0:00]
Gestart vanuit: c:\users\Steven K\Desktop\ComboFix.exe
AV: Norman Security Suite *Disabled/Updated* {D038CA80-26F3-90BF-94AA-03C4D945E661}
FW: Norman Security Suite *Disabled* {E8034BA5-6C9C-91E7-BFF5-AAF12796A11A}
SP: Norman Security Suite *Disabled/Updated* {6B592B64-00C9-9F31-AE1A-38B6A2C2ACDC}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((   Andere Verwijderingen   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\program files\SecureW2
c:\program files\SecureW2\Uninstall.exe
c:\programdata\SPL1.tmp
c:\programdata\SPL19C6.tmp
c:\programdata\SPL1B8.tmp
c:\programdata\SPL207D.tmp
c:\programdata\SPL23B6.tmp
c:\programdata\SPL29FD.tmp
c:\programdata\SPL2FC6.tmp
c:\programdata\SPL392.tmp
c:\programdata\SPL569A.tmp
c:\programdata\SPL57D2.tmp
c:\programdata\SPL63A8.tmp
c:\programdata\SPL729F.tmp
c:\programdata\SPL771.tmp
c:\programdata\SPL77CE.tmp
c:\programdata\SPL7F9D.tmp
c:\programdata\SPL8019.tmp
c:\programdata\SPL81D0.tmp
c:\programdata\SPL820E.tmp
c:\programdata\SPL8354.tmp
c:\programdata\SPL8583.tmp
c:\programdata\SPL8AA5.tmp
c:\programdata\SPL8C.tmp
c:\programdata\SPL8E8B.tmp
c:\programdata\SPL9203.tmp
c:\programdata\SPL976C.tmp
c:\programdata\SPL9E86.tmp
c:\programdata\SPL9EED.tmp
c:\programdata\SPL9F2B.tmp
c:\programdata\SPLA045.tmp
c:\programdata\SPLA17C.tmp
c:\programdata\SPLA1CA.tmp
c:\programdata\SPLA1D9.tmp
c:\programdata\SPLA247.tmp
c:\programdata\SPLA449.tmp
c:\programdata\SPLA4F5.tmp
c:\programdata\SPLA514.tmp
c:\programdata\SPLA524.tmp
c:\programdata\SPLA6C9.tmp
c:\programdata\SPLA91A.tmp
c:\programdata\SPLA949.tmp
c:\programdata\SPLA977.tmp
c:\programdata\SPLABE7.tmp
c:\programdata\SPLAD8D.tmp
c:\programdata\SPLADAC.tmp
c:\programdata\SPLAFDD.tmp
c:\programdata\SPLB223.tmp
c:\programdata\SPLB95F.tmp
c:\programdata\SPLBF85.tmp
c:\programdata\SPLCBD8.tmp
c:\programdata\SPLCF74.tmp
c:\programdata\SPLDE9C.tmp
c:\programdata\SPLE649.tmp
c:\programdata\SPLE8F7.tmp
c:\programdata\SPLE9E1.tmp
c:\programdata\SPLEA3F.tmp
c:\programdata\SPLF6DC.tmp
c:\programdata\SPLF6DF.tmp
c:\programdata\SPLFD37.tmp
c:\programdata\SPLFD70.tmp
c:\programdata\SPLFFD1.tmp
c:\users\Steven K\AppData\Roaming\inst.exe
c:\users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SecureW2
c:\users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SecureW2\Uninstall.lnk
c:\users\Steven K\AppData\Roaming\vso_ts_preview.xml
c:\windows\pkunzip.pif
c:\windows\pkzip.pif
c:\windows\system32\KBL.LOG
.
.
((((((((((((((((((((   Bestanden Gemaakt van 2013-02-13 to 2013-03-13  ))))))))))))))))))))))))))))))
.
.
2013-03-13 23:57 . 2013-03-13 23:57 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-13 21:44 . 2013-03-13 21:44 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8F23704C-2DFB-49E8-B921-2D202B01F352}\offreg.dll
2013-03-13 21:21 . 2013-03-13 21:21 73696 ----a-w- c:\program files\Mozilla Firefox\breakpadinjector.dll
2013-03-13 21:21 . 2013-03-13 21:21 770384 ----a-w- c:\program files\Mozilla Firefox\msvcr100.dll
2013-03-13 21:21 . 2013-03-13 21:21 421200 ----a-w- c:\program files\Mozilla Firefox\msvcp100.dll
2013-03-13 21:21 . 2013-03-13 21:21 96224 ----a-w- c:\program files\Mozilla Firefox\webapprt-stub.exe
2013-03-13 21:21 . 2013-03-13 21:21 157272 ----a-w- c:\program files\Mozilla Firefox\webapp-uninstaller.exe
2013-03-12 22:00 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8F23704C-2DFB-49E8-B921-2D202B01F352}\mpengine.dll
2013-03-11 23:35 . 2013-03-11 23:35 -------- d-----w- C:\_OTL
2013-03-11 22:49 . 2013-03-11 22:49 -------- d-----w- c:\windows\ERUNT
2013-03-11 22:49 . 2013-03-11 22:49 -------- d-----w- C:\JRT
2013-03-11 22:28 . 2013-03-11 22:28 91 ----a-w- c:\windows\DeleteOnReboot.bat
2013-03-10 11:57 . 2013-03-10 12:09 -------- d-sh--w- c:\users\Steven K\AppData\Roaming\Internet Browser
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((   Find3M Rapport   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 06:34 . 2012-03-29 16:22 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 06:34 . 2011-08-16 17:38 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-17 01:28 . 2009-10-05 11:46 232336 ------w- c:\windows\system32\MpSigStub.exe
2012-12-31 17:28 . 2011-05-20 17:19 51144 ----a-w- c:\windows\system32\drivers\Soluto.sys
2013-03-13 21:21 . 2011-03-23 14:21 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-08-26 07:57 . 2011-08-26 07:57 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Opstartpunten   )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Nota* lege verwijzingen & legitieme standaard verwijzingen worden niet getoond 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Spotify Web Helper"="c:\users\Steven K\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-03-09 1103768]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-01-08 18705664]
"Spotify"="c:\users\Steven K\AppData\Roaming\Spotify\Spotify.exe" [2013-03-09 4477336]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880]
"RtHDVCpl"="RtHDVCpl.exe" [2007-10-09 4702208]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-12-19 468264]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"Norman ZANDA"="c:\program files\Norman\Npm\Bin\ZLH.EXE" [2013-02-04 350560]
"FaxCenterServer"="c:\program files\\Lexmark Fax Solutions\fm3032.exe" [2007-07-16 311984]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-26 236016]
"NPCTray"="c:\program files\Norman\npc\bin\npc_tray.exe" [2011-09-14 96856]
"openvpn-gui"="c:\program files\OpenVPN\bin\openvpn-gui.exe" [2005-08-18 99328]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-08-26 30192]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"NOELauncher"="c:\program files\Norman\nsc\bin\noelauncher.exe" [2012-02-06 79304]
.
c:\users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Steven K\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2012-11-18 576000]
PowerReg Scheduler.exe [2012-11-18 189952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~4\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SolutoService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-09-16 12:11 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Inhoud van de 'Gedeelde Taken' map
.
2013-03-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 06:34]
.
2010-10-31 c:\windows\Tasks\Free File Viewer Update Checker.job
- c:\program files\FreeFileViewer\FFVCheckForUpdates.exe [2010-10-18 09:25]
.
2013-02-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-08 23:20]
.
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-08 23:20]
.
2013-03-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1620788541-668912489-273436959-1000Core.job
- c:\users\Steven K\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-08 23:31]
.
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1620788541-668912489-273436959-1000UA.job
- c:\users\Steven K\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-08 23:31]
.
2011-10-25 c:\windows\Tasks\User_Feed_Synchronization-{8BD75550-7F51-45AE-8642-4D4CA45B6F20}.job
- c:\windows\system32\msfeedssync.exe [2011-02-09 04:47]
.
.
------- Bijkomende Scan -------
.
uStart Page = hxxp://www.google.nl/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = local
uInternet Settings,ProxyServer = 62.163.195.138:80
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xporteren naar Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.254
DPF: {DC8B04D7-DFBE-46B4-BAB6-61981E896C64} - hxxp://www.virtuocity.eu/download/v223/virtuocity.cab
FF - ProfilePath - c:\users\Steven K\AppData\Roaming\Mozilla\Firefox\Profiles\ljtctoln.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://google.nl/
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - ExtSQL: !HIDDEN! 2009-07-29 11:49; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS VERWIJDERD - - - -
.
AddRemove-InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D} - c:\program files\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe
AddRemove-SecureW2 Enterprise Client - c:\program files\SecureW2\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-03-13 23:57
Windows 6.0.6002 Service Pack 2 NTFS
.
scannen van verborgen processen ... 
.
scannen van verborgen autostart items ... 
.
scannen van verborgen bestanden ... 
.
.
c:\users\STEVEN~1\AppData\Local\Temp\catchme.dll 53248 bytes executable
.
Scan succesvol afgerond
verborgen bestanden: 1
.
**************************************************************************
.
--------------------- VERGRENDELDE REGISTER SLEUTELS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Voltooingstijd: 2013-03-14  00:04:47
ComboFix-quarantined-files.txt  2013-03-14 00:04
.
Pre-Run: 33.389.006.848 bytes beschikbaar
Post-Run: 33.315.598.336 bytes beschikbaar
.
- - End Of File - - D81151643BB80B1B5A3E9F7BC630ACA9


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:28 AM

Posted 13 March 2013 - 08:25 PM


Hello Steven-88

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Steven-88

Steven-88
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:04:28 PM

Posted 14 March 2013 - 04:22 PM

Hi Gringo,

 

I have run the script, logs below. I did not run into any problems during this step.

 

Everything seems to be working fine now. The browsers no longer open in Starpage.com settings.

 

The only thing that is not working is Windows Update but that is not related to this situation, it stopped working about a year ago. It keep giving the error "Code 80004002" but I cannot find out how to fix it. I don't know if you are able to give any advice on this?

 

Thanks again!

 

ComboFix 13-03-14.02 - Steven K 14-03-2013  20:35:19.2.2 - x86

 

Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.31.1043.18.3070.1959 [GMT 0:00]
Gestart vanuit: c:\users\Steven K\Desktop\ComboFix.exe
gebruikte Opdracht switches :: c:\users\Steven K\Desktop\CFScript.txt
AV: Norman Security Suite *Disabled/Updated* {D038CA80-26F3-90BF-94AA-03C4D945E661}
FW: Norman Security Suite *Disabled* {E8034BA5-6C9C-91E7-BFF5-AAF12796A11A}
SP: Norman Security Suite *Disabled/Updated* {6B592B64-00C9-9F31-AE1A-38B6A2C2ACDC}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((   Bestanden Gemaakt van 2013-02-14 to 2013-03-14  ))))))))))))))))))))))))))))))
.
.
2013-03-14 20:43 . 2013-03-14 20:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-13 21:21 . 2013-03-13 21:21 73696 ----a-w- c:\program files\Mozilla Firefox\breakpadinjector.dll
2013-03-13 21:21 . 2013-03-13 21:21 770384 ----a-w- c:\program files\Mozilla Firefox\msvcr100.dll
2013-03-13 21:21 . 2013-03-13 21:21 421200 ----a-w- c:\program files\Mozilla Firefox\msvcp100.dll
2013-03-13 21:21 . 2013-03-13 21:21 96224 ----a-w- c:\program files\Mozilla Firefox\webapprt-stub.exe
2013-03-13 21:21 . 2013-03-13 21:21 157272 ----a-w- c:\program files\Mozilla Firefox\webapp-uninstaller.exe
2013-03-12 22:00 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8F23704C-2DFB-49E8-B921-2D202B01F352}\mpengine.dll
2013-03-11 23:35 . 2013-03-11 23:35 -------- d-----w- C:\_OTL
2013-03-11 22:49 . 2013-03-11 22:49 -------- d-----w- c:\windows\ERUNT
2013-03-11 22:49 . 2013-03-11 22:49 -------- d-----w- C:\JRT
2013-03-11 22:28 . 2013-03-11 22:28 91 ----a-w- c:\windows\DeleteOnReboot.bat
2013-03-10 11:57 . 2013-03-10 12:09 -------- d-sh--w- c:\users\Steven K\AppData\Roaming\Internet Browser
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((   Find3M Rapport   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 06:34 . 2012-03-29 16:22 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 06:34 . 2011-08-16 17:38 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-17 01:28 . 2009-10-05 11:46 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-03-13 21:21 . 2011-03-23 14:21 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-08-26 07:57 . 2011-08-26 07:57 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Opstartpunten   )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Nota* lege verwijzingen & legitieme standaard verwijzingen worden niet getoond 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Spotify Web Helper"="c:\users\Steven K\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-03-09 1103768]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880]
"RtHDVCpl"="RtHDVCpl.exe" [2007-10-09 4702208]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-12-19 468264]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"Norman ZANDA"="c:\program files\Norman\Npm\Bin\ZLH.EXE" [2013-02-04 350560]
"FaxCenterServer"="c:\program files\\Lexmark Fax Solutions\fm3032.exe" [2007-07-16 311984]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-26 236016]
"NPCTray"="c:\program files\Norman\npc\bin\npc_tray.exe" [2011-09-14 96856]
"openvpn-gui"="c:\program files\OpenVPN\bin\openvpn-gui.exe" [2005-08-18 99328]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-08-26 30192]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"NOELauncher"="c:\program files\Norman\nsc\bin\noelauncher.exe" [2012-02-06 79304]
.
c:\users\Steven K\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Steven K\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2012-11-18 576000]
PowerReg Scheduler.exe [2012-11-18 189952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~4\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-09-16 12:11 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Inhoud van de 'Gedeelde Taken' map
.
2013-03-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 06:34]
.
2010-10-31 c:\windows\Tasks\Free File Viewer Update Checker.job
- c:\program files\FreeFileViewer\FFVCheckForUpdates.exe [2010-10-18 09:25]
.
2013-02-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-08 23:20]
.
2013-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-08 23:20]
.
2013-03-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1620788541-668912489-273436959-1000Core.job
- c:\users\Steven K\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-08 23:31]
.
2013-03-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1620788541-668912489-273436959-1000UA.job
- c:\users\Steven K\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-08 23:31]
.
2011-10-25 c:\windows\Tasks\User_Feed_Synchronization-{8BD75550-7F51-45AE-8642-4D4CA45B6F20}.job
- c:\windows\system32\msfeedssync.exe [2011-02-09 04:47]
.
.
------- Bijkomende Scan -------
.
uStart Page = hxxp://www.google.nl/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = local
uInternet Settings,ProxyServer = 62.163.195.138:80
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xporteren naar Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.254
DPF: {DC8B04D7-DFBE-46B4-BAB6-61981E896C64} - hxxp://www.virtuocity.eu/download/v223/virtuocity.cab
FF - ProfilePath - c:\users\Steven K\AppData\Roaming\Mozilla\Firefox\Profiles\ljtctoln.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://google.nl/
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - ExtSQL: !HIDDEN! 2009-07-29 11:49; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS VERWIJDERD - - - -
.
SafeBoot-SolutoService
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-03-14 20:43
Windows 6.0.6002 Service Pack 2 NTFS
.
scannen van verborgen processen ... 
.
scannen van verborgen autostart items ... 
.
scannen van verborgen bestanden ... 
.
Scan succesvol afgerond
verborgen bestanden: 0
.
**************************************************************************
.
--------------------- VERGRENDELDE REGISTER SLEUTELS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Geladen Onder Lopende Processen ---------------------
.
- - - - - - - > 'Explorer.exe'(980)
c:\program files\Norman\Nsc\bin\oehook.dll
c:\users\Steven K\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
Voltooingstijd: 2013-03-14  20:45:24
ComboFix-quarantined-files.txt  2013-03-14 20:45
ComboFix2.txt  2013-03-14 00:04
.
Pre-Run: 32.171.380.736 bytes beschikbaar
Post-Run: 37.263.941.632 bytes beschikbaar
.
- - End Of File - - C01667357843ADABA6D8C59C6BED88E4


#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 March 2013 - 06:50 PM


Hello

Lets try this first and see if it helps


please go here Fix Windows Update and click on the Fix It Button



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 Steven-88

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Posted 15 March 2013 - 03:00 PM

Hi Gringo,

 

I did run the tool and it repaired 2 errors but Windows Update is still not working. Same error code: 80004002

 

Steven



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 15 March 2013 - 08:35 PM


Hello

Lets see if this will fix what is wronge with the internet

Complete Internet Repair
  • Please download comintrep.exe and save it to your desktop
  • Double click the icon and select Run
  • Click Extract
  • Double click the Complete Internet Repair folder on your desktop
  • Double click the CIntRep.exe icon
  • Place a checkmark next to the following entries:
    • Reset Internet Protocol (TCP/IP)
    • Repair Winsock (Reset Catalog)
    • Renew Internet Connections
    • Flush DNS Resolver Cache
    • Repair Internet Explorer 6.0.2900
    • Clear Windows Update History
    • Repair Windows / Automatic Updates
    • Repair SSL / HTTPS / Cryptography
    • Reset Windows Firewall Configuration
    • Restore the default hosts file
    • Repair Workgroup Computers view
  • Click Go!
  • Ignore any error messages for now
  • Click OK to reboot your computer
  • Check your internet access
  • Please let me know if this worked

    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 March 2013 - 09:34 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 Steven-88

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Posted 19 March 2013 - 07:33 PM

Hi Gringo,

 

Sorry for the late reply, I was out of town for a couple of days.

 

I did run the Complete Internet Repair. The internet connection is still working just fine but Windows Update is still not working, same error code: 80004002

 

Steven



#13 Steven-88

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Posted 23 March 2013 - 07:52 AM

Hi Gringo,

 

It has been a while since your last reply. Do you think you still have any tips for the Windows Update problem?

 

Steven.



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:11:28 AM

Posted 23 March 2013 - 01:07 PM


Hello

Lets see if this will fix what is wronge with the internet

Complete Internet Repair
  • Please download comintrep.exe and save it to your desktop
  • Double click the icon and select Run
  • Click Extract
  • Double click the Complete Internet Repair folder on your desktop
  • Double click the CIntRep.exe icon
  • Place a checkmark next to the following entries:
    • Reset Internet Protocol (TCP/IP)
    • Repair Winsock (Reset Catalog)
    • Renew Internet Connections
    • Flush DNS Resolver Cache
    • Repair Internet Explorer 6.0.2900
    • Clear Windows Update History
    • Repair Windows / Automatic Updates
    • Repair SSL / HTTPS / Cryptography
    • Reset Windows Firewall Configuration
    • Restore the default hosts file
    • Repair Workgroup Computers view
  • Click Go!
  • Ignore any error messages for now
  • Click OK to reboot your computer
  • Check your internet access
  • Please let me know if this worked

    Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Steven-88

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Posted 23 March 2013 - 02:16 PM

Hi Gringo,

 

I already did run that tool based on the instructions you gave on 16 March. Do you want me to run it again?

 

Steven






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