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Windows cannot start this hardware ...


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#1 MyrahNymh

MyrahNymh

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Posted 11 March 2013 - 08:18 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/467042/laptop-touchpad-and-keyboard-not-fuctioning/page-3#entry2826218 - Hamluis.

 

hi, and  thank you  to the  person  or persons that will help  me resolve this issue. i am having exactly the  same problem that  'english  teacher ' had.  My asus laptop's keyboard driver has  stopped  working. i have attempted  the  usual such as uninstall and reinstall the driver and run repair from f8. ive also restored  system  to earlier  place all to no avail .

 

pretty  much  the same issue  that  started this thread .

 

i am going to include a system look log for anyone willing to help .

 

the error i get  is the same.....

 

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

 
SystemLook 30.07.11 by jpshortstuff
Log created at 20:00 on 11/03/2013 by Sistine
Administrator - Elevation successful
 
========== reg ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\System32\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"="%SystemRoot%\System32\imageres.dll,-30"
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=00 80 8c a3 c5 94 c6 01  (REG_BINARY)
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=00 80 8c a3 c5 94 c6 01  (REG_BINARY)
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=00 80 8c a3 c5 94 c6 01  (REG_BINARY)
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=00 80 8c a3 c5 94 c6 01  (REG_BINARY)
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0004]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=00 80 8c a3 c5 94 c6 01  (REG_BINARY)
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties]
(Unable to open key)
 
-= EOF =-

Edited by hamluis, 12 March 2013 - 04:27 PM.
PM sent new OP - Hamluis.


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