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Slow internet connection on this computer


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5 replies to this topic

#1 mewikime

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Posted 11 March 2013 - 10:31 PM

I had a Time Warner Cable tech come around today to check our internet connection. He noticed the box outside had water in it so this afternoon we had a Bucket Truck come to change the box, and he also changed the cable leading to the house.

He ran a speedtest on my computer and it was averaging a ping of 11ms, download speeds of 9.7Mbps and upload speeds of 0.96Mbps.

However, my phone, my laptop and his computer were all getting speeds of around 48ms ping, 14.92Mbps Down, and up speeds of 1.55Mbps, which is about right. We're paying for 15 Down and 2 Up.

So I need to figure out what my computer is running in the background that is causing a drop in connection speed. 

 

I checked my speed & duplex settings on the ethernet port, both router & computer. Both ends were set to auto sense speed & duplex.

 

 

I did netstat -na in CMD and it listed a bunch of IP addresses, I wasn't sure what it meant and I can't copy/paste the results either, but here's a screenshot http://i.imgur.com/0gOlzTX.png. Here's one of Process Explorer, too http://i.imgur.com/QHFYJ4q.png which shows that rundll32.exe is chomping up 30% of CPU. :unsure: I don't know what that's all about.

 

I also ran malwarebytes which found no malicious items. Eset also came back with No threats found.

 

Can you advise me what I can do to fix these two things, please? I'm running Windows 7 64 bit.


Edited by mewikime, 11 March 2013 - 10:51 PM.


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#2 jhayz

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Posted 12 March 2013 - 12:53 AM

Hi mewikime

 

Can you please post the computer model/brand and OS that is having a lower speed connection? Please include the ISP modem/router and if its wired or wireless.


Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.


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#3 mewikime

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Posted 12 March 2013 - 10:40 AM

PC is Compaq CQ5700y, on Win 7 SP1 (64-bit). Modem is Motorola SBG6580, connected by wire (which I've tried switching out for another). Results of MiniToolBox:

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Matthew (administrator) on 12-03-2013 at 08:35:12
Running from "C:\Users\Matthew\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.autoconfig_url", "https://mediahint.com/default.pac"
"network.proxy.type", 2

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)
EasyTether Network Adapter = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.0.1 publish=Yes
add address name="Local Area Connection" address=192.168.0.18 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Compaq
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : EasyTether Network Adapter
   Physical Address. . . . . . . . . : 02-00-54-74-68-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 78-AC-C0-A1-70-ED
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3114:4586:4903:9ec8%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.18(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 259566784
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-98-E1-8B-78-AC-C0-A1-70-ED
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{5BC7EEBE-73EF-4D63-9DDF-14176E594BB3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:28de:2e86:9d6b:5ad3(Preferred)
   Link-local IPv6 Address . . . . . : fe80::28de:2e86:9d6b:5ad3%10(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{72018816-C1ED-4837-9D40-D063D2087F98}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    google.com
Addresses:  2607:f8b0:4007:801::1006
      74.125.224.226
      74.125.224.238
      74.125.224.225
      74.125.224.231
      74.125.224.229
      74.125.224.230
      74.125.224.228
      74.125.224.233
      74.125.224.232
      74.125.224.227
      74.125.224.224


Pinging google.com [74.125.224.226] with 32 bytes of data:
Reply from 74.125.224.226: bytes=32 time=15ms TTL=55
Reply from 74.125.224.226: bytes=32 time=16ms TTL=55

Ping statistics for 74.125.224.226:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 16ms, Average = 15ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=716ms TTL=50
Request timed out.

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 716ms, Maximum = 716ms, Average = 716ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...02 00 54 74 68 72 ......EasyTether Network Adapter
 11...78 ac c0 a1 70 ed ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 10...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.18    286
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.18    286
     192.168.0.18  255.255.255.255         On-link      192.168.0.18    286
    192.168.0.255  255.255.255.255         On-link      192.168.0.18    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.18    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.18    286
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.0.1  Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 10     58 2001::/32                On-link
 10    306 2001:0:9d38:953c:28de:2e86:9d6b:5ad3/128
                                    On-link
 11    286 fe80::/64                On-link
 10    306 fe80::/64                On-link
 10    306 fe80::28de:2e86:9d6b:5ad3/128
                                    On-link
 11    286 fe80::3114:4586:4903:9ec8/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    306 ff00::/8                 On-link
 11    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/11/2013 09:34:38 PM) (Source: Application Hang) (User: )
Description: The program wireshark.exe version 1.8.6.48142 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: bec

Start Time: 01ce1ea00f990a8c

Termination Time: 5117

Application Path: C:\Program Files\Wireshark\wireshark.exe

Report Id: f048362e-8acd-11e2-9e75-78acc0a170ed

Error: (03/11/2013 04:38:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/11/2013 11:26:16 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16464 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: af0

Start Time: 01ce1e85c3170e3f

Termination Time: 1200

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (03/09/2013 07:39:47 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

Error: (03/07/2013 01:08:18 PM) (Source: Application Hang) (User: )
Description: The program rundll32.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 163c

Start Time: 01ce1b6ba35d5b4f

Termination Time: 36

Application Path: C:\Windows\SysWOW64\rundll32.exe

Report Id: b99b9813-8762-11e2-afa6-78acc0a170ed

Error: (03/07/2013 00:45:54 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Samsung\Kies\Kies.exe . Error code = 0x800700d8

Error: (03/07/2013 00:45:53 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Samsung\Kies\Kies.exe . Error code = 0x800700d8

Error: (03/06/2013 10:20:58 PM) (Source: Application Hang) (User: )
Description: The program rundll32.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1498

Start Time: 01ce1af25f89c41f

Termination Time: 172

Application Path: C:\Windows\SysWOW64\rundll32.exe

Report Id: c1398a23-86e6-11e2-afa6-78acc0a170ed

Error: (03/06/2013 05:58:45 PM) (Source: Application Hang) (User: )
Description: The program StaxRip.exe version 1.1.8.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1308

Start Time: 01ce1a7e74cbad0f

Termination Time: 31

Application Path: C:\Program Files\StaxRip_1.1.8.0\StaxRip.exe

Report Id: 1033af2c-86c2-11e2-afa6-78acc0a170ed

Error: (03/05/2013 11:35:42 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 19.0.0.4794 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 115c

Start Time: 01ce149dd7741ef4

Termination Time: 2793

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 6f94c926-85c3-11e2-ab40-78acc0a170ed


System errors:
=============
Error: (03/11/2013 09:37:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the sftlist service.

Error: (03/10/2013 09:34:18 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (03/10/2013 09:34:18 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (03/10/2013 09:34:14 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (03/10/2013 09:34:11 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (03/10/2013 09:34:11 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (03/06/2013 11:46:49 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).

Error: (03/06/2013 11:46:49 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).

Error: (03/06/2013 11:46:45 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).

Error: (03/06/2013 11:46:45 PM) (Source: Application Popup) (User: )
Description: Driver dg_ssudbus returned invalid ID for a child device (invalid character).


Microsoft Office Sessions:
=========================
Error: (03/11/2013 09:34:38 PM) (Source: Application Hang)(User: )
Description: wireshark.exe1.8.6.48142bec01ce1ea00f990a8c5117C:\Program Files\Wireshark\wireshark.exef048362e-8acd-11e2-9e75-78acc0a170ed

Error: (03/11/2013 04:38:50 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Matthew\Downloads\esetsmartinstaller_enu.exe

Error: (03/11/2013 11:26:16 AM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16464af001ce1e85c3170e3f1200C:\Program Files (x86)\Internet Explorer\iexplore.exe

Error: (03/09/2013 07:39:47 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

Error: (03/07/2013 01:08:18 PM) (Source: Application Hang)(User: )
Description: rundll32.exe6.1.7600.16385163c01ce1b6ba35d5b4f36C:\Windows\SysWOW64\rundll32.exeb99b9813-8762-11e2-afa6-78acc0a170ed

Error: (03/07/2013 00:45:54 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Samsung\Kies\Kies.exe . Error code = 0x800700d8
C:\Program Files (x86)\Samsung\Kies\Kies.exe

Error: (03/07/2013 00:45:53 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Samsung\Kies\Kies.exe . Error code = 0x800700d8
C:\Program Files (x86)\Samsung\Kies\Kies.exe

Error: (03/06/2013 10:20:58 PM) (Source: Application Hang)(User: )
Description: rundll32.exe6.1.7600.16385149801ce1af25f89c41f172C:\Windows\SysWOW64\rundll32.exec1398a23-86e6-11e2-afa6-78acc0a170ed

Error: (03/06/2013 05:58:45 PM) (Source: Application Hang)(User: )
Description: StaxRip.exe1.1.8.0130801ce1a7e74cbad0f31C:\Program Files\StaxRip_1.1.8.0\StaxRip.exe1033af2c-86c2-11e2-afa6-78acc0a170ed

Error: (03/05/2013 11:35:42 AM) (Source: Application Hang)(User: )
Description: firefox.exe19.0.0.4794115c01ce149dd7741ef42793C:\Program Files (x86)\Mozilla Firefox\firefox.exe6f94c926-85c3-11e2-ab40-78acc0a170ed


=========================== Installed Programs ============================

µTorrent (Version: 1.8.2)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.5.0.1060)
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========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 3839.29 MB
Available physical RAM: 1885.98 MB
Total Pagefile: 7676.76 MB
Available Pagefile: 5404 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.83 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:454.18 GB) (Free:59.75 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.48 GB) (Free:1.4 GB) NTFS
3 Drive e: (LILLIE_D4) (CDROM) (Total:6.9 GB) (Free:0 GB) UDF
4 Drive f: (My Book) (Fixed) (Total:298.01 GB) (Free:6.8 GB) FAT32
5 Drive g: (My Book) (Fixed) (Total:930.86 GB) (Free:6.18 GB) NTFS
6 Drive h: (My Book) (Fixed) (Total:930.86 GB) (Free:69.27 GB) NTFS
7 Drive i: (Elements) (Fixed) (Total:931.51 GB) (Free:51.98 GB) NTFS
8 Drive j: () (Removable) (Total:14.62 GB) (Free:14.62 GB) FAT32

========================= Users: ========================================

User accounts for \\COMPAQ

Administrator            Guest                    Matthew                  

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

12-03-2013 05:06:21 Windows Update
12-03-2013 10:00:11 Windows Update

**** End of log ****
 



#4 jhayz

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Posted 13 March 2013 - 01:04 AM

I don't find anything wrong with your logs other than having a static IP address being used. First, check your Ethernet adapter driver here and try reinstalling it for the current one might be outdated. Can you switch to automatic or DHCP for IP and DNS servers to check on the difference? Do you compare/monitor bandwith by speedtest on different times of the day?


Edited by jhayz, 13 March 2013 - 01:04 AM.

Tekken
 


#5 mewikime

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Posted 13 March 2013 - 10:09 AM

I'm sorry, I don't know what you mean with "automatic or DHCP for IP and DNS servers" I use a static IP with Google DNS. I run speedtest.net about three times per day and each time I get aroune 9-10 Mbps on this computer, and all other devices get around 14.



#6 jhayz

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Posted 15 March 2013 - 08:31 AM

Right click your LAN adapter and choose Properties - Highlight TCP/IPv4 and choose Properties. In General tab, tick Obtain an IP address automatically and use Obtain DNS Servers address automatically. Uncheck also Internet Protocol Version 6 (TCP/IPv6) just above TCP/IPv4 and disable Easy Tether adapter then check the difference. The driver version for your Realtek LAN adapter in this link is

Version 7.26.902.2010. Please check your device manager, expand network adapter and right-click and choose Properties. Go to Driver tab and see if the current driver version is updated or the same with the given link.

Tekken
 





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