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Windows XP won't boot. Blue screen stop error 0xoooooo7B (0xF78D2524)


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#1 jlove611

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Posted 11 March 2013 - 04:24 PM

Windows XP HP laptp will not load.  It gets to the Windows screen and then it blue screen flashes and then back to the option screen of normal startup,safe mode options,last known configuration.  None of the optons will load.

 

 

I have tried an XP cd rom and when it gets to the set up is starting windows process and it blue screens with the following stop error code 0x0000007B (0xF78D2524, 0x00000034, 0x00000000,0x00000000)

 

Any suggestions?

 

 



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#2 hamluis

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Posted 11 March 2013 - 05:30 PM

What specific model HP laptop, please?

 

What led up to your attempt to try to reinstall?

 

Where did the XP CD come from?  HP doesn't issue such with their systems.

 

Louis



#3 jlove611

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Posted 11 March 2013 - 06:15 PM

it is an hp probook 4510

 

I ran an avg virus scan this morning.  It found something with the word key hook in the title. When I removed the object ny issues began.

 

Thanks



#4 jlove611

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Posted 11 March 2013 - 06:17 PM

My son has a legitimate XP cd rom issued to him from college with a product key



#5 .X.

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Posted 11 March 2013 - 07:40 PM

See this. but you're better of using the factory CD or recovery partition. The drivers for your model are here : HP ProBook 4510.zip

 

Or you could just switch to IDE or compatability mode in the BIOS if you have it. You will lose the benefits of SATA though.


Edited by .X., 11 March 2013 - 07:41 PM.


#6 jlove611

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Posted 12 March 2013 - 04:43 AM

Was able to access the recovery cd by changing the bios to ide.  Tried a repair install and it did not work. Also tried a Fixboot using repair console and that did not work.

 

When booting in safe mode, the boot freezes and them loops back to the start options at system32/drivers/AVGidshx.sys

 

Thanks.



#7 jlove611

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Posted 12 March 2013 - 10:29 AM

Looking at other forums I belive this is an AVG 2013 issue.

 

Tried to boot from an AVG recovery disk and the CD rom would not boot.

 

Replaced with the XP disk and ran a chkdsk /r which completed 100%

 

Did a dir system32/drivers check and found 8 AVG entries.

 

I need to rename the files I just can't seem to figure out how to do it.

 

Here is an example of what I see:   AVGidsdriverx.sys

 

I have tried the following and I just can't seem to rename it  c:\windows RENAME [c:][system32\drivers]avgidsdriverx.sys avgidsdriverx.bak

 

What am I doing wrong?

 

Thanks.



#8 Artrooks

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Posted 12 March 2013 - 11:29 AM

Try it without the brackets.

At the C:\Windows> prompt, type:

rename C:\Windows\System32\Drivers\avgidsdriverx.sys avgidsdriverx.bak

Note the space after rename and after avgidsdriverx.sys



 


Regards,
Brooks



 


#9 jlove611

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Posted 12 March 2013 - 11:56 AM

It is coming up Access is denied when trying to rename the AVG drivers

 

Not sure what to do know.



#10 Artrooks

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Posted 12 March 2013 - 12:43 PM

At the C:\Windows> prompt, type:

cd system32\drivers then press <Enter>

At the C:\Windows\System32\Drivers> prompt, type:

rename avgidsdriverx.sys avgidsdriverx.bak then press <Enter>


If you receive the same error, then you could create a bootable live Linux CD to access the drivers directory and rename all AVG files.   I can post directions.


 


Regards,
Brooks



 


#11 jlove611

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Posted 12 March 2013 - 01:27 PM

That seemed to work.  I have renamed all of the AVGfiles to avg*.bak

 

Trying to boot to safe mode, computer hangs on HPDSKFLT.sys.

 

Have put XP disk back in and trying the repair installation option.



#12 jlove611

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Posted 12 March 2013 - 01:45 PM

Repair installation did not work.  Still getting blue screen flash and then trying to boot during normal and last known configuration option.  Safe mode hangs at the HPDSKFLT.sys line.



#13 Artrooks

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Posted 12 March 2013 - 02:31 PM

It would seem that the computer may have an infection since the problem started after AVG removed a file.

At this point, it may be best if you post in the Virus, Trojan, Spyware, and Malware Removal Logs Forum.  There you will find specialists who deal with infected, non-booting computers.  Follow the preparation guide as best you can and be patient, as that Forum is very busy.

Good luck.

 


Regards,
Brooks



 





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