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after using ComboFix


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#1 maurcas

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Posted 11 March 2013 - 08:34 AM

I had the PC (OS Win 7) infected with a malware that I was able to remove Combofix. Now appears in My Computer drive B, and drive C is a directory Combofix with the image of the disks, a boot directory with other inside. How can I remove these directories? I tried doing it manually but the computer does not start.
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#2 quietman7

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Posted 11 March 2013 - 01:55 PM

What you describe is expected behavior by design when ComboFix is interrupted while running. Uninstalling Combofix should correct this. In order to uninstall ComboFix correctly, please refer to: How to uninstall ComboFix

-- If ComboFix is no longer on your Desktop, re-download it from here, save to the Desktop (<-Important!!!) and follow the instructions above to properly uninstall it from your computer. After that, you can remove the ComboFix.exe program from your Desktop by right-clicking on it and choosing delete.
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#3 maurcas

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Posted 14 March 2013 - 12:51 AM

I re-downloaded ComboFix save it on the desktop, I typed combofix / uninstall, but did not start the uninstall. Then I run a new scan, after which I uninstalled it, but there is still the drive B and the same directory ComboFix I had before



#4 quietman7

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Posted 14 March 2013 - 12:58 PM

Try restarting the machine again.
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#5 maurcas

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Posted 15 March 2013 - 05:04 AM

nothing has changed



#6 quietman7

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Posted 15 March 2013 - 07:21 AM

Since you ran Combofix due to malware infection, its log should be thoroughly reviewed by trained experts before proceeding further. ComboFix should have saved that log to the root directory, usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6. When you have done that, start a new topic and post the required logs to include ComboFix.txt in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. After doing this, please reply back in this thread with a link to the new topic so we can closed this one.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

Note: If no log was created by ComboFix, then ignore this part and just post the other requested logs in your new topic.
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#7 noknojon

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Posted 15 March 2013 - 07:11 PM

Hi -

I noticed that in your reply, you have placed a space on both sides of the / (slash) -

There should only be one space, and that is between the x and / . There should not be a space after the / (slash)

I re-downloaded ComboFix save it on the desktop, I typed combofix / uninstall, but did not start the uninstall.

combofix /uninstall <= This is how it should look - Not combofix / uninstall as you indicated -

If you did this the correct way, please follow the directions above from quietman7 ............

 

Hope this helps -






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