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Event ID 1000 Faulting App DllHost.exe Faulting Module RPCRT4.dll


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#1 Jameseee

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Posted 10 March 2013 - 10:59 PM

I recently upgraded my computer and did a clean install of Windows 7 Pro 64-bit.  I have since been getting the above error often.  Once this error occurs, most icons become plain white pages; opening Computer does not show drives; opening Control Panel does not show anything; and attempting to open the Properties dialog of a drive doesn't do anything at all.  All of these symptoms go away (until the next instance of this error) if I open Task Manager and End Process on DllHost.exe.

 

Until a few days ago, another symptom was that Context Menus would not appear.  This symptom seems to have been resolved by running shexview-x64 and removing Context Menu items that I don't use or just don't care about.

 

One other symptom that I believe is related (but I cannot verify this) is that it seems to be causing problems with temperature and/or fan sensors.  I say this because occasionally, I will get a message that my CPU fan is at 0 RPM, but I can see it spinning normally.  Further investigation shows a MB temp of approximately 80 degrees F and a CPU temp of approximately 75 degrees F.  Since that is roughly room temperature and my computer is busy converting video files at the time, I doubt the CPU is at 75.  This 0 RPM popup ONLY happens when there is a problem with DllHost.exe.

 

Hardware:

 

ASUS P9X79 Pro MB

Intel Core i7-3930K CPU

Phanteks Dual Heat Pipe/Dual Fan CPU Cooler

64 GB GSkill F3-1866C9D-16GXM RAM

EVGA GeForce GTX 680 GPU with 4GB GDDR5 RAM

480 GB OCZ SSD

Adaptec 6405e RAID Controller

2x1 TB Western Digital Black HDs in a RAID0 configuration

2x2 TB Western Digital Green HDs in a RAID0 configuration

3 TB Seagate Barracuda HD for backup images

 

As stated earlier, this was a clean install.

 

All Windows Updates have been installed.  All drivers were downloaded (NOT installed from the shipped CD/DVDs) and are all up-to-date.  One exception to this is that the Realtek High Definition Audio Device has been uninstalled due to a problem with that driver, but the Windows 7 driver works just fine for me.

 

I have run SFC a half dozen times and all system files report as clean.  I have run CHKDSK on all drives and they are all clean.  I have run SuperAntiSpyware, Malwarebytes and ESET Online Scanner -- all clean.

 

Bottom line is that I'm stumped.  Can anyone give me help on how to track this thing down?  I would greatly appreciate it.

 

Thanks.

 

James


Edited by hamluis, 11 March 2013 - 08:45 AM.
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#2 hamluis

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Posted 11 March 2013 - 08:42 AM

There is a great deal of difference between Celsius and Fahrenheit recorded temperatures and most readings I see on computers are given in Celsius.

 

Max operating temp for your CPU is 66-67 Celsius.

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .and post the link which results.

 

Louis

 

 



#3 Jameseee

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Posted 12 March 2013 - 09:27 AM

Louis,

 

Thanks for the reply.  I believe I have resolved the issue.  But, just in case, here is the information you requested.  James

 

 

http://speccy.piriform.com/results/eK7euN0NSFvfMHiFTuV2vRS



#4 Jameseee

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Posted 13 March 2013 - 01:05 AM

OK.  This issue has been resolved.  If anyone is experiencing this problem and happens to be looking here for a solution, the solution in my case was simple.

 

If you have Acronis True Image Home 2013 installed, this may be your problem.  Go to the Acronis Forums and look for 35064: Com Surrogate failure.

 

Thanks.  James


Edited by Jameseee, 13 March 2013 - 01:28 AM.


#5 hamluis

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Posted 13 March 2013 - 08:37 AM

Thanks for the feedback...happy computing :).

 

Louis






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