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Cleaning up after a "Disk Antivirus" Infection


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9 replies to this topic

#1 MarviaJones

MarviaJones

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  • Local time:01:23 AM

Posted 10 March 2013 - 09:34 PM

Hello, my computer was infected with disk antivirus. I followed the removal guide, but I think there may be more infections, I'd like help cleaning my computer. Thanks

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 10.9.2
Run by Marvia at 21:24:09 on 2013-03-10
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2012.889 [GMT -5:00]
.
AV: Sophos Anti-Virus *Enabled/Updated* {65FBD860-96D8-75EF-C7ED-7BE27E6C498A}
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Sophos Anti-Virus *Enabled/Updated* {DE9A3984-B0E2-7A61-FD5D-409005EB0337}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
D:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\lpksetup.exe
D:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
D:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\PROGRA~1\Utility\OSD\OSD.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Sophos\Sophos Anti-Virus\Web Control\swc_service.exe
C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
D:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
D:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Bluetooth Suite\BtvStack.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
D:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
D:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files\Mobile Stream\EasyTether\easytthr.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Lexmark\ErrorApp\lmab1err.exe
D:\Program Files\Lexmark S410 Series\LMADGmon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\SRS Labs\SRS Premium Sound Control Panel\SRSPremiumPanel.exe
C:\Users\Marvia\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\DllHost.exe
D:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
d:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - d:\program files\coupons.com\prxtbCoup.dll
mURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - d:\program files\coupons.com\prxtbCoup.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - d:\program files\coupons.com\prxtbCoup.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - d:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - d:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - d:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - d:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - d:\program files\java\jre7\bin\jp2ssv.dll
TB: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - d:\program files\coupons.com\prxtbCoup.dll
uRun: [EasyTether] "c:\program files\mobile stream\easytether\easytthr.exe"
uRun: [SpybotSD TeaTimer] d:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [LMab1err] "d:\program files\lexmark\errorapp\LMab1err.exe"
uRun: [LMADGmon] "d:\program files\lexmark s410 series\LMADGmon.exe"
uRun: [Speech Recognition] "c:\windows\speech\common\sapisvr.exe" -SpeechUX -Startup
mRun: [AtherosBtStack] c:\program files\bluetooth suite\BtvStack.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [fspuip] "c:\program files\fsp\fspuip.exe"
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [FaxCenterServer] "c:\program files\\lexmark fax solutions\fm3032.exe" /s
mRun: [Adobe ARM] "d:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BCSSync] "d:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Monitor] "d:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [SunJavaUpdateSched] "d:\program files\common files\java\java update\jusched.exe"
mRun: [LMADGmon] "d:\program files\lexmark s410 series\LMADGmon.exe"
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "d:\program files\cisco\cisco anyconnect secure mobility client\vpnui.exe" -minimized
mRun: [mcui_exe] "d:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\users\marvia\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\marvia\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\srspre~1.lnk - c:\windows\installer\{e5cf6b9c-3abe-43c9-9413-ad5ffc98f049}\NewShortcut4_E9C83B3EDF9141A39DA5EC05C79BBB91.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - d:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - d:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\programdata\sophos\web intelligence\swi_ifslsp.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {538793D5-659C-4639-A56C-A179AD87ED44} - hxxps://kuanywhere.ku.edu/CACHE/stc/17/binaries/vpnweb.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://kuanywhere.ku.edu/CACHE/stc/1/binaries/vpnweb.cab
DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} - hxxps://kuanywhere.ku.edu/CACHE/stc/17/binaries/vpnweb.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{1B5D7910-2E74-4016-B8F2-EADAAA19951C} : DHCPNameServer = 129.237.32.1 129.237.133.1
TCP: Interfaces\{443D97A9-D351-46F4-8EE9-9A555D952884} : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{99B6243A-7F8B-4622-A306-7CBD338A355E} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{FD48E03F-0CFA-4A4F-A1F7-BB132B9A6016} : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{FD48E03F-0CFA-4A4F-A1F7-BB132B9A6016}\144747F627E65697143636 : DHCPNameServer = 24.94.163.34
TCP: Interfaces\{FD48E03F-0CFA-4A4F-A1F7-BB132B9A6016}\5465F402232313246444 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{FD48E03F-0CFA-4A4F-A1F7-BB132B9A6016}\94D69745F65736860243740284F6473707F64702972602476702568702 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{FD48E03F-0CFA-4A4F-A1F7-BB132B9A6016}\C6962627162797 : DHCPNameServer = 10.0.160.203 10.0.160.204
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - d:\program files\mcafee\msc\McSnIePl.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - d:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - d:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\marvia\appdata\roaming\mozilla\firefox\profiles\werkvwlk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2559647&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Coupons.com Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2559647&SearchSource=13
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - plugin: d:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: d:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: d:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: d:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: d:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: d:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\drivers\btath_bus.sys [2009-10-20 20480]
R3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-8-6 17296]
R3 HP8207_8307;HP-HP8207_8307;c:\windows\system32\drivers\HP8207_8307.sys [2010-2-4 13952]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-1-20 122880]
S3 acsock;acsock;c:\windows\system32\drivers\acsock.sys [2012-10-17 87976]
S3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\drivers\btath_flt.sys [2009-10-21 33280]
S3 AthDfu;Atheros Valkyrie USB BootROM;c:\windows\system32\drivers\AthDfu.sys [2009-7-25 38272]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys [2009-10-23 282112]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\drivers\btath_hcrp.sys [2009-10-22 205312]
S3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\drivers\btath_rcp.sys [2009-10-21 117760]
S3 BtFilter;BtFilter;c:\windows\system32\drivers\btfilter.sys [2009-10-22 49152]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-3-4 60920]
S3 fspad_wlh32;Finger Sensing Pad Driver for Windows 2000/XP/Vista/Win7_wlh32;c:\windows\system32\drivers\fspad_wlh32.sys [2010-1-22 42496]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-8-10 39272]
.
=============== Created Last 30 ================
.
2013-03-04 06:59:27 10088 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2013-03-04 06:58:47 92632 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2013-03-04 06:58:45 363080 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-03-04 06:58:40 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-03-04 06:58:39 235264 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-03-04 06:58:38 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-03-04 06:57:06 -------- d-----w- d:\program files\common files\Mcafee
2013-03-04 06:55:53 -------- d-----w- d:\program files\McAfee.com
2013-03-04 06:55:40 -------- d-----w- d:\program files\McAfee
2013-03-04 06:30:34 172416 ----a-w- c:\windows\system32\mfevtps.exe
2013-03-04 04:51:19 -------- d-----w- c:\users\marvia\appdata\roaming\Malwarebytes
2013-03-04 04:50:28 -------- d-----w- c:\programdata\Malwarebytes
2013-03-04 04:50:23 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-04 04:50:23 -------- d-----w- d:\program files\Malwarebytes' Anti-Malware
2013-03-04 04:49:42 -------- d-----w- c:\users\marvia\appdata\local\Programs
2013-03-04 03:59:20 -------- d-----w- c:\programdata\04E89FAD7E8EB9E8000004E89ACABFC4
2013-02-14 05:07:23 768000 ----a-w- d:\program files\common files\microsoft shared\vgx\VGX.dll
2013-02-13 05:42:56 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-02-13 05:42:55 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-13 05:42:45 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-02-13 05:42:43 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 05:42:43 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-13 05:42:41 169984 ----a-w- c:\windows\system32\winsrv.dll
.
==================== Find3M  ====================
.
2013-03-05 20:23:04 61304 ----a-w- c:\users\marvia\g2mdlhlpx.exe
2013-02-19 20:12:24 210608 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2013-02-19 20:09:52 565888 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-02-19 20:07:50 133416 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-01-08 22:11:21 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-15 03:15:56 650 ----a-w- c:\programdata\tmp6EC9.tmp
2012-12-13 22:25:36 1953044 ----a-w- c:\programdata\SPL6A66.tmp
.
============= FINISH: 21:25:47.83 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:23 AM

Posted 11 March 2013 - 05:30 AM


Hello MarviaJones

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 MarviaJones

MarviaJones
  • Topic Starter

  • Members
  • 3 posts
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  • Local time:01:23 AM

Posted 12 March 2013 - 11:11 AM

Thanks, here are the logs.

Security Check

 

Results of screen317's Security Check version 0.99.61 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled! 
Sophos Anti-Virus  
Norton 360         
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 1.70.0.1100 
 SAS/SECURE Java 9.2  
 JavaFX 2.1.1   
 Java 7 Update 9 
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player  10.3.183.7 Flash Player out of Date! 
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Mozilla Firefox (19.0)
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Sophos Sophos Anti-Virus SavService.exe 
 Sophos Sophos Anti-Virus SAVAdminService.exe 
 Sophos Sophos Anti-Virus Web Control swc_service.exe
 Sophos Sophos Anti-Virus Web Intelligence swi_service.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

 

adwcleaner

 

# AdwCleaner v2.114 - Logfile created 03/12/2013 at 06:20:39
# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Marvia - MARVIA-PC
# Boot Mode : Normal
# Running from : C:\Users\Marvia\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\searchplugins\Conduit.xml
Folder Deleted : C:\Users\Marvia\AppData\Local\Conduit
Folder Deleted : C:\Users\Marvia\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Marvia\AppData\LocalLow\Coupons.com
Folder Deleted : C:\Users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\ConduitCommon
Folder Deleted : C:\Users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\CT2559647
Folder Deleted : C:\Users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\extensions\{37153479-1976-43c3-a1ee-557513977b64}
Folder Deleted : D:\Program Files\Conduit
Folder Deleted : D:\Program Files\Coupons.com

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Coupons.com
Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{37153479-1976-43C3-A1EE-557513977B64}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{37153479-1976-43C3-A1EE-557513977B64}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37153479-1976-43C3-A1EE-557513977B64}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37AE00AB-70CA-4E98-B1CE-DC138AE847FA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2559647
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Coupons.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{356A4C2A-57F7-46D0-B4A6-6978F21AB382}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CF2939C7-6948-4F2B-A5F5-A50BFACCA641}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{37153479-1976-43C3-A1EE-557513977B64}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{37AE00AB-70CA-4E98-B1CE-DC138AE847FA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1d8476e4fcca11dab0f6f685d746a93a
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupons.com Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\d512c678901db9d321c85ecf7c30ae2e
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\febb569a337f725f5f8607711f665d3b
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{37153479-1976-43C3-A1EE-557513977B64}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{37153479-1976-43C3-A1EE-557513977B64}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{37153479-1976-43C3-A1EE-557513977B64}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0 (en-US)

File : C:\Users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\prefs.js

Deleted : user_pref("CT2559647..clientLogIsEnabled", true);
Deleted : user_pref("CT2559647..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Deleted : user_pref("CT2559647..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Deleted : user_pref("CT2559647.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Deleted : user_pref("CT2559647.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Deleted : user_pref("CT2559647.AppTrackingLastCheckTime", "Sat Jan 07 2012 09:22:31 GMT-0600 (Central Standard[...]
Deleted : user_pref("CT2559647.CT2559647", "CT2559647");
Deleted : user_pref("CT2559647.CurrentServerDate", "12-1-2012");
Deleted : user_pref("CT2559647.DSInstall", true);
Deleted : user_pref("CT2559647.DialogsAlignMode", "LTR");
Deleted : user_pref("CT2559647.DialogsGetterLastCheckTime", "Mon Jan 09 2012 20:53:24 GMT-0600 (Central Standa[...]
Deleted : user_pref("CT2559647.DownloadReferralCookieData", "");
Deleted : user_pref("CT2559647.ExternalComponentPollDate129404749084494749", "Thu Jan 12 2012 09:47:04 GMT-060[...]
Deleted : user_pref("CT2559647.ExternalComponentPollDate129404791544181654", "Thu Jan 12 2012 09:47:04 GMT-060[...]
Deleted : user_pref("CT2559647.ExternalComponentPollDate129413165572169584", "Thu Jan 12 2012 09:47:04 GMT-060[...]
Deleted : user_pref("CT2559647.FirstServerDate", "2-10-2011");
Deleted : user_pref("CT2559647.FirstTime", true);
Deleted : user_pref("CT2559647.FirstTimeFF3", true);
Deleted : user_pref("CT2559647.FixPageNotFoundErrors", true);
Deleted : user_pref("CT2559647.GroupingServerCheckInterval", 1440);
Deleted : user_pref("CT2559647.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Deleted : user_pref("CT2559647.HPInstall", true);
Deleted : user_pref("CT2559647.HasUserGlobalKeys", true);
Deleted : user_pref("CT2559647.HomePageProtectorEnabled", true);
Deleted : user_pref("CT2559647.HomepageBeforeUnload", "hxxp://search.conduit.com/?ctid=CT2559647&SearchSource=[...]
Deleted : user_pref("CT2559647.Initialize", true);
Deleted : user_pref("CT2559647.InitializeCommonPrefs", true);
Deleted : user_pref("CT2559647.InstallationAndCookieDataSentCount", 3);
Deleted : user_pref("CT2559647.InstallationType", "Unknown");
Deleted : user_pref("CT2559647.InstalledDate", "Sat Oct 01 2011 23:45:58 GMT-0500 (Central Daylight Time)");
Deleted : user_pref("CT2559647.IsAlertDBUpdated", true);
Deleted : user_pref("CT2559647.IsGrouping", false);
Deleted : user_pref("CT2559647.IsInitSetupIni", true);
Deleted : user_pref("CT2559647.IsMulticommunity", false);
Deleted : user_pref("CT2559647.IsOpenThankYouPage", true);
Deleted : user_pref("CT2559647.IsOpenUninstallPage", true);
Deleted : user_pref("CT2559647.IsProtectorsInit", true);
Deleted : user_pref("CT2559647.LanguagePackLastCheckTime", "Wed Jan 11 2012 22:03:54 GMT-0600 (Central Standar[...]
Deleted : user_pref("CT2559647.LanguagePackReloadIntervalMM", 1440);
Deleted : user_pref("CT2559647.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx[...]
Deleted : user_pref("CT2559647.LastLogin_3.7.0.6", "Mon Nov 07 2011 18:14:47 GMT-0600 (Central Standard Time)"[...]
Deleted : user_pref("CT2559647.LastLogin_3.8.0.8", "Thu Dec 08 2011 20:18:04 GMT-0600 (Central Standard Time)"[...]
Deleted : user_pref("CT2559647.LastLogin_3.8.1.0", "Sun Jan 08 2012 23:28:07 GMT-0600 (Central Standard Time)"[...]
Deleted : user_pref("CT2559647.LastLogin_3.9.0.3", "Thu Jan 12 2012 09:02:08 GMT-0600 (Central Standard Time)"[...]
Deleted : user_pref("CT2559647.LatestVersion", "3.9.0.3");
Deleted : user_pref("CT2559647.Locale", "en");
Deleted : user_pref("CT2559647.MCDetectTooltipHeight", "83");
Deleted : user_pref("CT2559647.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Deleted : user_pref("CT2559647.MCDetectTooltipWidth", "295");
Deleted : user_pref("CT2559647.MyStuffEnabledAtInstallation", true);
Deleted : user_pref("CT2559647.OriginalFirstVersion", "3.7.0.6");
Deleted : user_pref("CT2559647.SavedHomepage", "chrome://branding/locale/browserconfig.properties");
Deleted : user_pref("CT2559647.SearchCaption", "Coupons.com Customized Web Search");
Deleted : user_pref("CT2559647.SearchEngineBeforeUnload", "Coupons.com Customized Web Search");
Deleted : user_pref("CT2559647.SearchFromAddressBarIsInit", true);
Deleted : user_pref("CT2559647.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT255[...]
Deleted : user_pref("CT2559647.SearchInNewTabEnabled", true);
Deleted : user_pref("CT2559647.SearchInNewTabIntervalMM", 1440);
Deleted : user_pref("CT2559647.SearchInNewTabLastCheckTime", "Thu Jan 12 2012 09:02:03 GMT-0600 (Central Stand[...]
Deleted : user_pref("CT2559647.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_T[...]
Deleted : user_pref("CT2559647.SearchInNewTabUsageUrl", "hxxp://usage.hosting.toolbar.conduit-services.com/usa[...]
Deleted : user_pref("CT2559647.SearchProtectorEnabled", true);
Deleted : user_pref("CT2559647.SearchProtectorToolbarDisabled", false);
Deleted : user_pref("CT2559647.SendProtectorDataViaLogin", true);
Deleted : user_pref("CT2559647.ServiceMapLastCheckTime", "Tue Jan 10 2012 08:52:58 GMT-0600 (Central Standard [...]
Deleted : user_pref("CT2559647.SettingsLastCheckTime", "Thu Jan 12 2012 09:15:31 GMT-0600 (Central Standard Ti[...]
Deleted : user_pref("CT2559647.SettingsLastUpdate", "1321973055");
Deleted : user_pref("CT2559647.TBHomePageUrl", "hxxp://search.conduit.com/?ctid=CT2559647&SearchSource=13");
Deleted : user_pref("CT2559647.ThirdPartyComponentsInterval", 504);
Deleted : user_pref("CT2559647.ThirdPartyComponentsLastCheck", "Sun Jan 01 2012 08:37:12 GMT-0600 (Central Sta[...]
Deleted : user_pref("CT2559647.ThirdPartyComponentsLastUpdate", "1312887586");
Deleted : user_pref("CT2559647.ToolbarShrinkedFromSetup", false);
Deleted : user_pref("CT2559647.TrusteLinkUrl", "hxxp://trust.conduit.com/CT2559647");
Deleted : user_pref("CT2559647.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,clien[...]
Deleted : user_pref("CT2559647.UserID", "UN41991301519487773");
Deleted : user_pref("CT2559647.ValidationData_Toolbar", 0);
Deleted : user_pref("CT2559647.alertChannelId", "952537");
Deleted : user_pref("CT2559647.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.c[...]
Deleted : user_pref("CT2559647.globalFirstTimeInfoLastCheckTime", "Wed Jan 11 2012 22:02:45 GMT-0600 (Central [...]
Deleted : user_pref("CT2559647.homepageProtectorEnableByLogin", true);
Deleted : user_pref("CT2559647.initDone", true);
Deleted : user_pref("CT2559647.isAppTrackingManagerOn", true);
Deleted : user_pref("CT2559647.myStuffEnabled", true);
Deleted : user_pref("CT2559647.myStuffPublihserMinWidth", 400);
Deleted : user_pref("CT2559647.myStuffSearchUrl", "hxxp://Apps.conduit.com/search?q=SEARCH_TERM&SearchSourceOr[...]
Deleted : user_pref("CT2559647.myStuffServiceIntervalMM", 1440);
Deleted : user_pref("CT2559647.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?Co[...]
Deleted : user_pref("CT2559647.oldAppsList", "129126535051871363,129126535052027614,111,129404749084494749,129[...]
Deleted : user_pref("CT2559647.revertSettingsEnabled", false);
Deleted : user_pref("CT2559647.searchProtectorDialogDelayInSec", 10);
Deleted : user_pref("CT2559647.searchProtectorEnableByLogin", true);
Deleted : user_pref("CT2559647.testingCtid", "");
Deleted : user_pref("CT2559647.toolbarAppMetaDataLastCheckTime", "Tue Jan 10 2012 08:52:59 GMT-0600 (Central S[...]
Deleted : user_pref("CT2559647.toolbarContextMenuLastCheckTime", "Fri Jan 06 2012 16:51:26 GMT-0600 (Central S[...]
Deleted : user_pref("CT2559647.usagesFlag", 2);
Deleted : user_pref("CommunityToolbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT2559647&Search[...]
Deleted : user_pref("CommunityToolbar.ConduitSearchList", "Coupons.com Customized Web Search");
Deleted : user_pref("CommunityToolbar.ETag.hxxp://Settings.toolbar.search.conduit.com/root/CT2559647/CT2559647[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://alerts.conduit-services.com/root/952537/948310/US", "\"0\"")[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://appsmetadata.toolbar.conduit-services.com/?ctid=CT2559647", [...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&lo[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&loc[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&lo[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&local[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.alert.conduit-services.com/alert/dlg.pkg", "\[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.7.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.8.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.8.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.9.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/Toolbar/?ownerId=CT2559647",[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://settings.toolbar.conduit-services.com/?ctid=CT2559647&octid=[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"dbf[...]
Deleted : user_pref("CommunityToolbar.LatestLibsPath", "file:///C:\\Users\\Marvia\\AppData\\Roaming\\Mozilla\\[...]
Deleted : user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "3.9.0.3");
Deleted : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "");
Deleted : user_pref("CommunityToolbar.ToolbarsList", "CT2559647");
Deleted : user_pref("CommunityToolbar.ToolbarsList2", "CT2559647");
Deleted : user_pref("CommunityToolbar.ToolbarsList4", "CT2559647");
Deleted : user_pref("CommunityToolbar.globalUserId", "4068f830-1162-4747-a878-c9dbef6b7488");
Deleted : user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true);
Deleted : user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true);
Deleted : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT2559647");
Deleted : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Mon Jan 09 2012 08:19:1[...]
Deleted : user_pref("CommunityToolbar.notifications.alertEnabled", true);
Deleted : user_pref("CommunityToolbar.notifications.alertInfoInterval", 1440);
Deleted : user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Mon Jan 09 2012 20:53:32 GMT-060[...]
Deleted : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
Deleted : user_pref("CommunityToolbar.notifications.locale", "en");
Deleted : user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440);
Deleted : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Mon Jan 09 2012 20:53:24 GMT-0600 (C[...]
Deleted : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Deleted : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Deleted : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Deleted : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Deleted : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Deleted : user_pref("CommunityToolbar.notifications.userId", "322768ee-5252-4fcc-b80b-15337d66d483");
Deleted : user_pref("CommunityToolbar.originalHomepage", "chrome://branding/locale/browserconfig.properties");
Deleted : user_pref("CommunityToolbar.originalSearchEngine", "chrome://browser-region/locale/region.properties[...]
Deleted : user_pref("browser.search.defaultthis.engineName", "Coupons.com Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2559647&Sea[...]
Deleted : user_pref("browser.search.selectedEngine", "Coupons.com Customized Web Search");
Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT2559647&SearchSource=13");

-\\ Google Chrome v14.0.835.186

File : C:\Users\Marvia\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [16387 octets] - [12/03/2013 06:20:39]

########## EOF - C:\AdwCleaner[S1].txt - [16448 octets] ##########


Rouge Killer

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Marvia [Admin rights]
Mode : Remove -- Date : 03/12/2013 10:57:38
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BEVT-00A23T0 +++++
--- User ---
[MBR] e49ccdff93528ced361d1e4085714c1b
[BSP] fdd4c827b130e851bd3fda6d29421ae7 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 6000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 12290048 | Size: 40000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 94210048 | Size: 259243 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_03122013_02d1057.txt >>
RKreport[1]_S_03122013_02d1052.txt ; RKreport[2]_D_03122013_02d1057.txt



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:23 AM

Posted 12 March 2013 - 12:44 PM


Hello MarviaJones

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:02:23 AM

Posted 16 March 2013 - 02:57 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 MarviaJones

MarviaJones
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:23 AM

Posted 16 March 2013 - 10:29 AM

ComboFix 13-03-15.01 - Marvia 03/16/2013  10:08:30.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2012.1089 [GMT -5:00]
Running from: c:\users\Marvia\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: Sophos Anti-Virus *Enabled/Updated* {65FBD860-96D8-75EF-C7ED-7BE27E6C498A}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Sophos Anti-Virus *Enabled/Updated* {DE9A3984-B0E2-7A61-FD5D-409005EB0337}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\SPL5C4E.tmp
c:\programdata\SPL675.tmp
c:\programdata\SPL6A66.tmp
c:\programdata\SPLD762.tmp
c:\programdata\tmp6EC9.tmp
c:\users\Marvia\Documents\~WRL3734.tmp
c:\users\Marvia\g2mdlhlpx.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-16 to 2013-03-16  )))))))))))))))))))))))))))))))
.
.
2013-03-16 15:17 . 2013-03-16 15:17    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-03-12 05:43 . 2013-03-12 05:43    --------    d-----w-    c:\users\Marvia\AppData\Local\Diagnostics
2013-03-04 06:59 . 2013-02-19 20:11    10088    ----a-w-    c:\windows\system32\drivers\mfeclnk.sys
2013-03-04 06:58 . 2013-02-19 20:10    92632    ----a-w-    c:\windows\system32\drivers\mferkdet.sys
2013-03-04 06:58 . 2013-02-19 20:09    363080    ----a-w-    c:\windows\system32\drivers\mfefirek.sys
2013-03-04 06:58 . 2013-02-19 20:08    65928    ----a-w-    c:\windows\system32\drivers\mfebopk.sys
2013-03-04 06:58 . 2013-02-19 20:08    235264    ----a-w-    c:\windows\system32\drivers\mfeavfk.sys
2013-03-04 06:58 . 2013-02-19 20:15    60920    ----a-w-    c:\windows\system32\drivers\cfwids.sys
2013-03-04 06:57 . 2013-03-09 22:21    --------    d-----w-    d:\program files\Common Files\Mcafee
2013-03-04 06:55 . 2013-03-09 22:21    --------    d-----w-    d:\program files\McAfee
2013-03-04 06:30 . 2013-02-19 20:12    172416    ----a-w-    c:\windows\system32\mfevtps.exe
2013-03-04 04:51 . 2013-03-04 04:51    --------    d-----w-    c:\users\Marvia\AppData\Roaming\Malwarebytes
2013-03-04 04:50 . 2013-03-04 04:50    --------    d-----w-    c:\programdata\Malwarebytes
2013-03-04 04:50 . 2013-03-04 04:50    --------    d-----w-    d:\program files\Malwarebytes' Anti-Malware
2013-03-04 04:50 . 2012-12-14 22:49    21104    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-03-04 04:49 . 2013-03-04 04:49    --------    d-----w-    c:\users\Marvia\AppData\Local\Programs
2013-03-04 03:59 . 2013-03-04 04:10    --------    d-----w-    c:\programdata\04E89FAD7E8EB9E8000004E89ACABFC4
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-19 20:12 . 2012-07-17 21:09    210608    ----a-w-    c:\windows\system32\drivers\mfewfpk.sys
2013-02-19 20:09 . 2012-07-17 21:07    565888    ----a-w-    c:\windows\system32\drivers\mfehidk.sys
2013-02-19 20:07 . 2012-07-17 21:04    133416    ----a-w-    c:\windows\system32\drivers\mfeapfk.sys
2013-01-08 22:11 . 2013-02-14 04:35    1800704    ----a-w-    c:\windows\system32\jscript9.dll
2013-01-08 22:03 . 2013-02-14 04:35    1129472    ----a-w-    c:\windows\system32\wininet.dll
2013-01-08 22:03 . 2013-02-14 04:35    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-01-08 21:59 . 2013-02-14 04:35    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-01-08 21:58 . 2013-02-14 04:35    420864    ----a-w-    c:\windows\system32\vbscript.dll
2013-01-08 21:56 . 2013-02-14 04:35    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2013-01-05 05:00 . 2013-02-13 05:42    3967848    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-13 05:42    3913064    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-01-04 04:50 . 2013-02-13 05:42    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-01-04 03:00 . 2013-02-13 05:42    2347008    ----a-w-    c:\windows\system32\win32k.sys
2013-01-03 05:05 . 2013-02-13 05:42    1293672    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-01-03 05:04 . 2013-02-13 05:42    187752    ----a-w-    c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Marvia\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Marvia\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Marvia\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Marvia\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EasyTether"="c:\program files\Mobile Stream\EasyTether\easytthr.exe" [2011-05-22 48648]
"SpybotSD TeaTimer"="d:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"LMab1err"="d:\program files\Lexmark\ErrorApp\LMab1err.exe" [2012-08-07 645296]
"LMADGmon"="d:\program files\Lexmark S410 Series\LMADGmon.exe" [2012-09-07 952496]
"Speech Recognition"="c:\windows\Speech\Common\sapisvr.exe" [2009-07-14 51712]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AtherosBtStack"="c:\program files\Bluetooth Suite\BtvStack.exe" [2009-10-29 307200]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-02-09 8505888]
"fspuip"="c:\program files\FSP\fspuip.exe" [2009-12-22 3354624]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2013-02-14 929272]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]
"FaxCenterServer"="c:\program files\\Lexmark Fax Solutions\fm3032.exe" [2007-05-07 312240]
"Adobe ARM"="d:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"BCSSync"="d:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Monitor"="d:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2012-07-05 295304]
"SunJavaUpdateSched"="d:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"LMADGmon"="d:\program files\Lexmark S410 Series\LMADGmon.exe" [2012-09-07 952496]
"Cisco AnyConnect Secure Mobility Agent for Windows"="d:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2012-10-17 684024]
"mcui_exe"="d:\program files\McAfee.com\Agent\mcagent.exe" [2013-01-15 1278064]
.
c:\users\Marvia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Marvia\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
SRS Premium Sound.lnk - c:\windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut4_E9C83B3EDF9141A39DA5EC05C79BBB91.exe [2010-3-20 156952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 MBAMScheduler;MBAMScheduler;d:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
R2 MBAMService;MBAMService;d:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R2 SBSDWSCService;SBSD Security Center Service;d:\program files\Spybot - Search & Destroy\SDWinSec.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;d:\program files\Skype\Updater\Updater.exe [x]
R2 swi_update;Sophos Web Intelligence Update;c:\programdata\Sophos\Web Intelligence\swi_update.exe [x]
R3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys [x]
R3 AthDfu;Atheros Valkyrie USB BootROM;c:\windows\system32\Drivers\AthDfu.sys [x]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys [x]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\DRIVERS\btath_hcrp.sys [x]
R3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\DRIVERS\btath_rcp.sys [x]
R3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 fspad_wlh32;Finger Sensing Pad Driver for Windows 2000/XP/Vista/Win7_wlh32;c:\windows\system32\DRIVERS\fspad_wlh32.sys [x]
R3 FXDrv32;FXDrv32;e:\12e2lastesttool0309(ft34)\Windows\FXDrv32.sys [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 sdcfilter;sdcfilter;c:\windows\system32\DRIVERS\sdcfilter.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 usbrndis6;USB RNDIS6 Adapter;c:\windows\system32\DRIVERS\usb80236.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [x]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [x]
S1 SKMScan;SKMScan;c:\windows\system32\DRIVERS\skmscan.sys [x]
S2 McNaiAnn;McAfee VirusScan Announcer;d:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
S2 mfefire;McAfee Firewall Core Service;d:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [x]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [x]
S2 Sophos Web Control Service;Sophos Web Control Service;c:\program files\Sophos\Sophos Anti-Virus\Web Control\swc_service.exe [x]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [x]
S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;d:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [x]
S3 __FOX__UNI_DRIVER__;__FOX__UNI_DRIVER__;c:\users\Marvia\AppData\Local\Temp\FoxG1Driver.sys [x]
S3 acsock;acsock;c:\windows\system32\DRIVERS\acsock.sys [x]
S3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\DRIVERS\btath_bus.sys [x]
S3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys [x]
S3 HP8207_8307;HP-HP8207_8307;c:\windows\system32\DRIVERS\HP8207_8307.sys [x]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x86.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - mfeavfk01
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-12 c:\windows\Tasks\FOXOSDSAdministrator.job
- c:\program files\Utility\OSD\Loader.exe [2010-03-20 16:23]
.
2013-03-12 c:\windows\Tasks\FOXOSDSMarvia.job
- c:\program files\Utility\OSD\Loader.exe [2010-03-20 16:23]
.
2013-03-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-29 04:49]
.
2013-03-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-29 04:49]
.
2013-03-12 c:\windows\Tasks\Monday 7PM.job
- c:\program files\Sophos\Sophos Anti-Virus\BackgroundScanClient.exe [2012-10-22 20:59]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
LSP: c:\programdata\Sophos\Web Intelligence\swi_ifslsp.dll
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
DPF: {538793D5-659C-4639-A56C-A179AD87ED44} - hxxps://kuanywhere.ku.edu/CACHE/stc/17/binaries/vpnweb.cab
DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} - hxxps://kuanywhere.ku.edu/CACHE/stc/17/binaries/vpnweb.cab
FF - ProfilePath - c:\users\Marvia\AppData\Roaming\Mozilla\Firefox\Profiles\werkvwlk.default\
FF - prefs.js: network.proxy.type - 0
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-4007488331-1904091925-3465478802-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-4007488331-1904091925-3465478802-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-16  10:20:35
ComboFix-quarantined-files.txt  2013-03-16 15:20
Pre-Run: 4,258,664,448 bytes free
Post-Run: 4,717,285,376 bytes free
.
- - End Of File - - 85232CEDC18CDF7C026B8FF120BC3E7C
 

 

The computer is doing fine now.  It appears to be running normally. While running Combofix I got an error message saying that Sophos Antivirus and adware blocker were still running, even though I had disable the active scanning in the software settings menu. Combofix told me that there may be a risk for the computer, but I couldn't see any other options for disabling Sophos, so I went ahead and ran Combofix.



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 16 March 2013 - 12:46 PM


Hello MarviaJones


:multiple Anti Virus programs:
  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:


    AV: Norton 360
    AV: Sophos Anti-Virus



    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 March 2013 - 09:36 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 March 2013 - 02:44 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 March 2013 - 11:19 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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