I am new here so I am unsure how I am suppose to post. However I am in desperate need of assistance with my PC. I got my computer late 2010 and never had any serious errors. Recently my computer has been constantly freezing. It would randomly freeze however the mouse would still move and I could sometimes minimize a program. I would try to open task manager but nothing would happen. Every time this happens I have to force reset. I have scanned my computer for viruses with Bitdefender 2013 TS and even ran malwarebytes in safe mode. I have found several viruses/malware but the problem still happens.
Another problem I am having is when the computer goes to sleep there will be no display when I try to wake it up. I will turn on/off my monitor but it will tell me there is no signal. I have unplugged the cables but nothing happens. When this happens I also have to force reset.
I thought that possibly some software I have downloaded may have caused these problems but after uninstalling it would still happen.
I even reset my computer to factory defaults and still have all these problems.
I read quite a few posts in which recommended to run sfc /scannow in CMD but there were no errors. I ran the tool to check for memory errors and chkdsk. Recently I saw someone with nearing the same issue and they were recommended to reseat their hardware. There was a video by digitalstorm to show how to do this. I ended up only reseating my memory however it didn't clip back in easily. I am slightly scared I messed it up because now my computer is running much slower. I know this was stupid but I was desperate.
Any help is much appreciated. Thank you.