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Problem removing, control panel items


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#1 jrheintz

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Posted 10 March 2013 - 03:34 PM

An have an older Ver. open office 3.2, installed 6/12/10,in the control panel, Believe is preventing the installation of a currant ver 3.4 open office.

 

I have attempted removal of 3.2 with Revouninstaller.com. No success!  I have attempted to install the prior ver. open office 3.2 with the thought segments of the original file were corrupt, Unable to make a reinstallation.   ( Only option, to high light file and DELETE but, this being an unsafe process have elected to try some alternate methods.)

 

So far upgraging to 7 was a bad move.

 

I have a window 7, 32 bit newly installed jan 2013. The teck that made the install has attempted differant methods to correct the problem but, no success. Guess someone smarter

need to take a look at the cure.

 

Any suggestions would be greatly appreciated.

 

Thank you for your review and suggestions.

 

 

 

jrheintz



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#2 narenxp

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Posted 10 March 2013 - 03:42 PM

Run this fixit

 

http://go.microsoft.com/?linkid=9779673

 

Select open office -Uninstall it

 

Restart the PC and try to install it



#3 buddy215

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Posted 12 March 2013 - 06:22 PM

I'm not sure I understand your saying "I have a window 7, 32 bit newly installed jan 2013" and

at the same time you have an older Open Office that would not show up in a new install unless you

installed. Windows 7 does not install Open Office unless you download and install Open Office.

 

Sounds like to me your tech attempted an upgrade and Open Office now has missing/ corrupt files.

I suggest if the fixit narenxp suggested you use does not work you may want to do a clean install of

Windows 7.

 

Did your computer originally have Vista?


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