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BSOD Windows 7 64bit


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13 replies to this topic

#1 hoboballer

hoboballer

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  • Local time:08:33 PM

Posted 10 March 2013 - 01:47 PM

Hello Everyone!  I have been receiving the BSOD and wanted know if you guys can help me understand what is going on. I have downloaded the bluescreenview and attached the text files here.

 

Original Error Code:

 

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 50
  BCP1: FFFFFA000B5B8328
  BCP2: 0000000000000000
  BCP3: FFFFF9600017BC25
  BCP4: 0000000000000007
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\031013-78203-01.dmp
  C:\Users\Melvin\AppData\Local\Temp\WER-130650-0.sysdata.xml
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
------------------------------------------------------------------------------------------------------------------
 
Attached Text File from BlueScreenView:
 
==================================================
Dump File         : 031013-78203-01.dmp
Crash Time        : 3/10/2013 6:12:53 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffffa00`0b5b8328
Parameter 2       : 00000000`00000000
Parameter 3       : fffff960`0017bc25
Parameter 4       : 00000000`00000007
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+c60cd
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031013-78203-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,548
==================================================
 
==================================================
Dump File         : 030713-64631-01.dmp
Crash Time        : 3/7/2013 11:27:51 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`097771a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aef5c48
Caused By Driver  : vwififlt.sys
Caused By Address : vwififlt.sys+933f7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030713-64631-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,084
==================================================
 
==================================================
Dump File         : 030713-83866-01.dmp
Crash Time        : 3/7/2013 1:17:40 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`0349ec36
Parameter 3       : fffff880`0358c8e8
Parameter 4       : fffff880`0358c140
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+84c36
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+84c36
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030713-83866-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 303,140
==================================================
 
==================================================
Dump File         : 030513-87048-01.dmp
Crash Time        : 3/5/2013 8:24:47 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0939a1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0adb8c48
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030513-87048-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,220
==================================================
 
==================================================
Dump File         : 030513-88374-01.dmp
Crash Time        : 3/5/2013 5:23:26 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`093a31a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0acbcc48
Caused By Driver  : vmnetadapter.sys
Caused By Address : vmnetadapter.sys+850f7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030513-88374-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,148
==================================================
 
==================================================
Dump File         : 030513-65926-01.dmp
Crash Time        : 3/5/2013 5:07:05 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`092f51a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aa13c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030513-65926-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 355,500
==================================================
 
==================================================
Dump File         : 030413-53492-01.dmp
Crash Time        : 3/4/2013 12:17:05 PM
Bug Check String  : QUOTA_UNDERFLOW
Bug Check Code    : 0x00000021
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00fff800
Parameter 4       : 00000000`00bb7b3c
Caused By Driver  : 
Caused By Address : 
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\030413-53492-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,100
==================================================
 
==================================================
Dump File         : 022513-68281-01.dmp
Crash Time        : 2/25/2013 9:33:32 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`096371a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0b055738
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\022513-68281-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 356,076
==================================================
 
==================================================
Dump File         : 012313-72836-01.dmp
Crash Time        : 1/23/2013 1:16:03 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`06d961a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0a904c48
Caused By Driver  : usbehci.sys
Caused By Address : usbehci.sys+5fac
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\012313-72836-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 356,132
==================================================
 
==================================================
Dump File         : 011413-98296-01.dmp
Crash Time        : 1/14/2013 11:13:45 PM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0932b1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0ab1bc48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\011413-98296-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,212
==================================================
 
==================================================
Dump File         : 011413-58281-01.dmp
Crash Time        : 1/14/2013 10:35:06 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffffa00`090da398
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`034c469b
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\011413-58281-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,180
==================================================
 
==================================================
Dump File         : 011413-60294-01.dmp
Crash Time        : 1/14/2013 10:21:41 PM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`093621a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0ab11c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\011413-60294-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,148
==================================================
 
==================================================
Dump File         : 011413-64662-01.dmp
Crash Time        : 1/14/2013 10:07:40 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff6fc`00840070
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`034ff9d1
Parameter 4       : 00000000`00000002
Caused By Driver  : srv.sys
Caused By Address : srv.sys+19d000
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\011413-64662-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,228
==================================================
 
==================================================
Dump File         : 011213-59982-01.dmp
Crash Time        : 1/12/2013 1:21:31 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`093271a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aa59c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\011213-59982-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 356,004
==================================================
 
==================================================
Dump File         : 122212-69155-01.dmp
Crash Time        : 12/22/2012 2:12:34 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0937d1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aae8c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\122212-69155-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,084
==================================================
 
==================================================
Dump File         : 122012-71276-01.dmp
Crash Time        : 12/20/2012 9:49:00 AM
Bug Check String  : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code    : 0x000000be
Parameter 1       : fffff880`05060bd0
Parameter 2       : 15600001`a2f80121
Parameter 3       : fffff880`073b88d0
Parameter 4       : 00000000`0000000b
Caused By Driver  : portcls.sys
Caused By Address : portcls.sys+33bd0
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\122012-71276-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,228
==================================================
 
==================================================
Dump File         : 121412-40747-01.dmp
Crash Time        : 12/14/2012 3:24:40 PM
Bug Check String  : DRIVER_CORRUPTED_EXPOOL
Bug Check Code    : 0x000000c5
Parameter 1       : fffffa49`0bf645a8
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`035f6617
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\121412-40747-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,628
==================================================
 
==================================================
Dump File         : 121412-41324-01.dmp
Crash Time        : 12/14/2012 11:04:19 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`03485ec5
Parameter 3       : fffff880`07332950
Parameter 4       : 00000000`00000000
Caused By Driver  : 000.fcl
Caused By Address : 000.fcl+fcaceae0
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\121412-41324-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 303,332
==================================================
 
==================================================
Dump File         : 121312-85847-01.dmp
Crash Time        : 12/13/2012 12:19:01 PM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`06c9b9a0
Parameter 3       : fffff8a0`06e0b9a0
Parameter 4       : fffffaa0`06c9b9a0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\121312-85847-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,244
==================================================
 
==================================================
Dump File         : 121312-85316-01.dmp
Crash Time        : 12/13/2012 10:23:11 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`06d9d1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0a905c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\121312-85316-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,788
==================================================
 
==================================================
Dump File         : 121212-91744-01.dmp
Crash Time        : 12/12/2012 8:22:17 PM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`08e1f1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0a781c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\121212-91744-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,404
==================================================
 
==================================================
Dump File         : 112912-91478-01.dmp
Crash Time        : 11/29/2012 11:29:59 AM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : fffff8a0`0727f7d0
Parameter 3       : fffff8a0`0727f910
Parameter 4       : 00000000`05140204
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112912-91478-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,436
==================================================
 
==================================================
Dump File         : 112912-76549-01.dmp
Crash Time        : 11/29/2012 3:51:10 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`08dd2060
Parameter 3       : fffff800`00b9c518
Parameter 4       : fffffa80`0dd55c10
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112912-76549-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,372
==================================================
 
==================================================
Dump File         : 112812-80293-01.dmp
Crash Time        : 11/28/2012 10:35:57 AM
Bug Check String  : DRIVER_CORRUPTED_EXPOOL
Bug Check Code    : 0x000000c5
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`035aba9b
Caused By Driver  : kbdclass.sys
Caused By Address : kbdclass.sys+2e6a420
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112812-80293-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 302,244
==================================================
 
==================================================
Dump File         : 112812-52556-01.dmp
Crash Time        : 11/28/2012 9:29:46 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0905a1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aad1c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112812-52556-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,084
==================================================
 
==================================================
Dump File         : 112712-59030-01.dmp
Crash Time        : 11/27/2012 9:49:28 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`093f91a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0958cc48
Caused By Driver  : usbehci.sys
Caused By Address : usbehci.sys+5fac
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112712-59030-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,148
==================================================
 
==================================================
Dump File         : 112712-59217-01.dmp
Crash Time        : 11/27/2012 9:12:50 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`0bc3f178
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`034e51e6
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+46a00
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112712-59217-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,228
==================================================
 
==================================================
Dump File         : 112112-67064-01.dmp
Crash Time        : 11/21/2012 11:49:53 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0928a1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0ac99c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112112-67064-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,148
==================================================
 
==================================================
Dump File         : 112112-65972-01.dmp
Crash Time        : 11/21/2012 11:32:37 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`08ff21a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0aa83c48
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\112112-65972-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 356,132
==================================================
 
==================================================
Dump File         : 111412-59202-01.dmp
Crash Time        : 11/14/2012 2:01:17 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`0933a1a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0b00dc48
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111412-59202-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,148
==================================================
 
==================================================
Dump File         : 111412-65707-01.dmp
Crash Time        : 11/14/2012 1:34:25 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`093a51a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0ac8dc48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111412-65707-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,916
==================================================
 
==================================================
Dump File         : 111312-62072-01.dmp
Crash Time        : 11/13/2012 3:31:01 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffffabf`0b616c38
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`034d78f2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111312-62072-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,172
==================================================
 
==================================================
Dump File         : 110312-91634-01.dmp
Crash Time        : 11/3/2012 4:13:43 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`07ae3060
Parameter 3       : fffff800`00b9c518
Parameter 4       : fffffa80`0b8fac40
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110312-91634-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 304,172
==================================================
 
==================================================
Dump File         : 102512-63320-01.dmp
Crash Time        : 10/25/2012 7:39:15 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`092e51a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`08dfac48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102512-63320-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 356,132
==================================================
 
 
 
 
Thanks for any help that can be assisted with

 



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#2 hamluis

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Posted 10 March 2013 - 03:10 PM

Go to Device Manager...scroll down to USB Controllers.

 

Click the plus-sign in front so that you can see the detail under USB.

 

Uninstall each item which has the word "controller" in it, one at a time.

 

After each of these has been uninstalled...reboot the sytstem.

 

Louis

 



#3 hoboballer

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Posted 10 March 2013 - 03:29 PM

Go to Device Manager...scroll down to USB Controllers.

 

Click the plus-sign in front so that you can see the detail under USB.

 

Uninstall each item which has the word "controller" in it, one at a time.

 

After each of these has been uninstalled...reboot the sytstem.

 

Louis

What will this do for me?



#4 hoboballer

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Posted 10 March 2013 - 03:55 PM

Go to Device Manager...scroll down to USB Controllers.

 

Click the plus-sign in front so that you can see the detail under USB.

 

Uninstall each item which has the word "controller" in it, one at a time.

 

After each of these has been uninstalled...reboot the sytstem.

 

Louis

What will this do for me?

Also I did what you said and once I rebooted both controller drivers came back. What else should I do?



#5 hamluis

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Posted 10 March 2013 - 04:23 PM

See if the USB errors persist.

 

Let us know when the next BSOD occurs.

 

Louis



#6 hoboballer

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Posted 10 March 2013 - 04:42 PM

See if the USB errors persist.

 

Let us know when the next BSOD occurs.

 

Louis

should both usb controller drivers come back? They both did once I rebooted



#7 hamluis

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Posted 10 March 2013 - 05:34 PM

Yes...you should generally have two drivers/controllers, at the minimum.

 

You uninstalled them because there is the possibility that they are damaged.  Uninstalling them just replaces the possibly damaged drivers with undamaged drivers from the original Windows install.

 

Louis



#8 hoboballer

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Posted 14 March 2013 - 11:02 PM

So I got a BSOD again this morning. Below is what the cause was. Can someone please assist????

 

 

 

 

 

==================================================
Dump File         : 031413-74521-01.dmp
Crash Time        : 3/14/2013 7:37:24 AM
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000005
Parameter 2       : fffffa80`094201a0
Parameter 3       : 00000000`80863b3c
Parameter 4       : fffffa80`0acd0c48
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2df7e
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031413-74521-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 354,468
==================================================
 


#9 Artrooks

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Posted 15 March 2013 - 01:17 PM

Hello hoboballer,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after Step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

 

 


Regards,
Brooks



 


#10 hoboballer

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Posted 17 March 2013 - 02:26 PM

Hello hoboballer,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after Step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

Here are all the files needed:

 

file location for #1 https://www.box.com/s/crgdm11y9oxv4xve6l3h

 

#2 http://speccy.piriform.com/results/zYlUoV4DVB1WGbZkW4zynIx

 

#3

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Melvin (administrator) on 17-03-2013 at 15:26:18
Running from "C:\Users\Melvin\Desktop"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.1.3)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Akamai NetSession Interface
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.22)
Citrix Authentication Manager (Version: 2.0.0.41479)
Citrix Receiver (HDX Flash Redirection) (Version: 13.1.200.22)
Citrix Receiver (Version: 13.1.200.22)
Citrix Receiver Inside (Version: 3.2.0.5844)
Citrix Receiver(Aero) (Version: 13.1.200.22)
Citrix Receiver(DV) (Version: 13.1.200.22)
Citrix Receiver(USB) (Version: 13.1.200.22)
ENE CIR Receiver Driver (Version: 2.7.4.0)
Google Chrome (Version: 25.0.1364.172)
Google Talk Plugin (Version: 3.15.2.12038)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.3.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP MediaSmart DVD (Version: 3.0.3309)
HP MediaSmart Movie Themes (Version: 3.0.3102)
HP MediaSmart Music/Photo/Video (Version: 3.0.3316)
HP MediaSmart SmartMenu (Version: 3.0.30.1)
HP MediaSmart Webcam (Version: 3.0.2018)
HP Quick Launch Buttons (Version: 6.50.16.1)
HP Support Assistant (Version: 6.1.12.1)
HP Wireless Assistant (Version: 3.50.11.2)
HTC Driver Installer (Version: 3.0.0.007)
IDT Audio (Version: 1.0.6276.0)
InstallIQ Updater (Version: 1.4.3.0)
Intel® Matrix Storage Manager
ISO Recorder (Version: 3.1.0)
iTunes (Version: 11.0.1.12)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 18 (64-bit) (Version: 6.0.180)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Development Kit 6 Update 18 (64-bit) (Version: 1.6.0.180)
JavaFX 2.1.1 (Version: 2.1.1)
JMicron Flash Media Controller Driver (Version: 1.0.32.1)
LightScribe System Software (Version: 1.18.22.2)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.101)
Magic ISO Maker v5.5 (build 0281)
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Easy Assist v2 (Version: 8.1.6416.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA Drivers (Version: 1.9)
Online Plug-in (Version: 13.1.200.22)
ooVoo (Version: 3.5.6045)
QLBCASL (Version: 6.40.17.2)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0011)
Recuva (Version: 1.43)
Registry Mechanic 9.0 (Version: 9.0)
Self-service Plug-in (Version: 3.2.0.24226)
Skype™ 6.1 (Version: 6.1.129)
Sonic Activation Module (Version: 1.0)
SP45629 - Intel Chipset Installation Utility (Version: 1.0.0)
Speccy (Version: 1.20)
Symantec Endpoint Protection (Version: 11.0.6300.803)
Synaptics Pointing Device Driver (Version: 14.0.0.3)
TeamViewer 7 (Version: 7.0.13989)
The Rosetta Stone
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VMware Workstation (Version: 6.5.4.11892)
Windows Mobile Device Center (Version: 6.1.6965.0)
Windows Mobile Device Center Driver Update (Version: 6.1.6965.0)
WinRAR archiver
Yahoo! Messenger
 
**** End of log ****


#11 hoboballer

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Posted 17 March 2013 - 02:27 PM

Also can you recommemd a anti-virus program that I can run on my pc? I have symantec but im really not a big fan of it



#12 Artrooks

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Posted 17 March 2013 - 04:34 PM

Hello hoboballer,  

I see that you have uninstalled and re-installed USB controller drivers per Moderator.

This is your most frequently occuring  Bug Check (0xFE) over the last few months:

BUGCODE_USB_DRIVER (fe)

USB Driver bugcheck, first parameter is USB bugcheck code.

Arguments:

Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is

    using a physical memory address that was not allocated by

    the USBport driver.

Arg2: fffffa80093a31a0, Device extension pointer of the host controller

Arg3: 0000000080863b3c, PCI Vendor,Product id for the controller

Arg4: fffffa800acbcc48, Pointer to Endpoint data structure



Probably caused by : usbehci.sys

usbehci.sys is a Microsoft USB 2 driver and is most likely not the cause.

Looking at the arguments in the FE Bug Checks:
Arg1 - 0x5 - Cause of Error -   "A hardware failure has occurred due to a bad physical address found in a hardware data structure. This is not due to a driver bug."


Arg3 - 80863b3c - PCI vendor, product id for the controller. - this seems to point to a USB2 Host controller

I'm wondering if one of your USB ports is failing or maybe an attached USB device.

How many USB devices are generally plugged into the Laptop when crashes occur?   If possible, try to move frequently attached USB devices to another port as a test.  See if blue screens persist.


Also can you recommemd a anti-virus program that I can run on my pc? I have symantec but im really not a big fan of it


When systems are blue screening and unstable, I usually recommend Microsoft Security Essentials as an anti-virus and using Malwarebytes Anti-malware as a periodic on-demand malware scanner.

 


Regards,
Brooks



 


#13 hoboballer

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Posted 17 March 2013 - 06:15 PM

Hello hoboballer,  

I see that you have uninstalled and re-installed USB controller drivers per Moderator.

This is your most frequently occuring  Bug Check (0xFE) over the last few months:

BUGCODE_USB_DRIVER (fe)

USB Driver bugcheck, first parameter is USB bugcheck code.

Arguments:

Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is

    using a physical memory address that was not allocated by

    the USBport driver.

Arg2: fffffa80093a31a0, Device extension pointer of the host controller

Arg3: 0000000080863b3c, PCI Vendor,Product id for the controller

Arg4: fffffa800acbcc48, Pointer to Endpoint data structure



Probably caused by : usbehci.sys
usbehci.sys is a Microsoft USB 2 driver and is most likely not the cause.

Looking at the arguments in the FE Bug Checks:
Arg1 - 0x5 - Cause of Error -   "A hardware failure has occurred due to a bad physical address found in a hardware data structure. This is not due to a driver bug."


Arg3 - 80863b3c - PCI vendor, product id for the controller. - this seems to point to a USB2 Host controller

I'm wondering if one of your USB ports is failing or maybe an attached USB device.

How many USB devices are generally plugged into the Laptop when crashes occur?   If possible, try to move frequently attached USB devices to another port as a test.  See if blue screens persist.


Also can you recommemd a anti-virus program that I can run on my pc? I have symantec but im really not a big fan of it


When systems are blue screening and unstable, I usually recommend Microsoft Security Essentials as an anti-virus and using Malwarebytes Anti-malware as a periodic on-demand malware scanner.
 

 

Oh ok cool. Also would you still recommend Microsoft Security Essentials for systems that are not blue screening?  I need to get a very good program for my parents new machine



#14 Artrooks

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Posted 18 March 2013 - 10:18 AM

Also would you still recommend Microsoft Security Essentials for systems that are not blue screening?  I need to get a very good program for my parents new machine

I've been running Microsoft Security Essentials (MSE) and the free Malwarebytes Anti-malware on-demand scanner on my computers for years and haven't had any viruses; however, I don't engage in high risk activities online either.  These two programs use about the least amount of computer resources so if your parent's computer isn't "state of the art," they won't slow the computer down.   Two other free antivirus suites that I like are Avast and AVG Free.  They are more resource intensive.

 

Also have a look a various paid and free suites rated by MaximumPC Magazine.


Regards,
Brooks



 





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