Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Potential unknown virus infection


  • This topic is locked This topic is locked
27 replies to this topic

#1 nwstgrrrl

nwstgrrrl

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 10 March 2013 - 09:10 AM

Computer is acting strangely.  Over time, computer slows down to an extremely slow response time.  Rebooting clears up the problem for awhile, but then it begins slowing down again.  Restarting browsers also helps for a bit, but then starts to slow down so response time is very poor.

 

Followed system cleaning instructions which helped a bit, but slowness always returns.  

 

I use Avira anti-virus software.

 

dds.txt

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16464
Run by Debi at 6:47:18 on 2013-03-10
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.2047.143 [GMT -7:00]
.
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
FW: Avira FireWall *Enabled* {31341D0C-2EA1-6D37-1CC3-F0344A49C2CC}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Program Files\Microsoft\BingBar\7.1.361.0\BBSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
C:\Program Files\HP\ToolboxFX\bin\HPTLBXFX.exe
C:\Program Files\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files\MediaMall\PlayOn.exe
C:\Program Files\Input Director\InputDirector.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\Input Director\IDWinService.exe
C:\Program Files\Input Director\InputDirectorSessionHelper.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\TechSmith\Snagit 10\Snagit32.exe
C:\Program Files\AccuWeather.com Stratus\AccuWeather.com Stratus.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\TechSmith\Snagit 10\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 10\SnagPriv.exe
C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\prevhost.exe
C:\Program Files\TechSmith\Snagit 10\snagiteditor.exe
C:\Program Files\Input Director\IDVistaService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Input Director\InputDirectorClipboardHelper.exe
C:\Program Files\TeamViewer\Version8\TeamViewer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TeamViewer\Version8\tv_w32.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE
C:\PROGRA~1\MICROS~2\Office14\WINWORD.EXE
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer, optimized for Bing and MSN
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.1.361.0\BingExt.dll
TB: &RoboForm Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - c:\program files\siber systems\ai roboform\roboform.dll
TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 
uRun: [PlayOn] c:\program files\mediamall\PlayOn.exe
uRun: [InputDirector] "c:\program files\input director\InputDirector.exe" /hide
uRun: [432545E519D0F0E677FD4A6CAFD1A05BA170E8A3._service_run] "c:\program files\google\chrome\application\chrome.exe" --type=service
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
mRun: [ToolboxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
mRun: [HP LaserJet Professional M1530 MFP Series Fax] c:\program files\hp\digital imaging\fax\fax driver 0.6 base\hppfaxprintersrv.exe "HP LaserJet Professional M1530 MFP Series Fax"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [IntelliType Pro] "c:\program files\microsoft mouse and keyboard center\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft mouse and keyboard center\ipoint.exe"
StartupFolder: c:\users\debi\appdata\roaming\micros~1\windows\startm~1\programs\startup\accuwe~1.lnk - c:\program files\accuweather.com stratus\AccuWeather.com Stratus.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 10\Snagit32.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: SoftwareSASGeneration = dword:3
IE: Customize Menu - c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Fill Forms - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Save Forms - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: Show RoboForm Toolbar - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\roboform.dll
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\roboform.dll
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: c:\program files\avira\antivir desktop\avsda.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.1 184.16.33.54
TCP: Interfaces\{9F956A64-1CD4-48D2-A7D0-C60979CBB9F7} : DHCPNameServer = 192.168.1.1 184.16.33.54
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.28\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R1 avfwot;avfwot;c:\windows\system32\drivers\avfwot.sys [2012-11-21 106904]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2012-11-21 66616]
R3 avfwim;AvFw Packet Filter Miniport;c:\windows\system32\drivers\avfwim.sys [2012-11-21 82952]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-12-21 14848]
.
=============== Created Last 30 ================
.
2013-03-08 12:20:47 6954968 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{544edfd6-dc44-4a82-b86d-e5128a39a2a3}\mpengine.dll
2013-02-23 16:08:08 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-02-23 16:08:08 -------- d-----w- c:\program files\iTunes
2013-02-23 16:08:08 -------- d-----w- c:\program files\iPod
2013-02-20 19:38:01 -------- d-----w- c:\users\debi\appdata\roaming\NVIDIA
2013-02-20 19:37:10 -------- d-----w- c:\program files\Speccy
2013-02-20 14:54:50 -------- d-----w- c:\program files\Defraggler
2013-02-20 14:36:38 -------- d-----w- c:\program files\CCleaner
2013-02-15 22:04:52 208448 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2013-02-13 19:54:14 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-02-13 19:54:14 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-13 19:54:13 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 19:54:13 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-13 19:54:11 169984 ----a-w- c:\windows\system32\winsrv.dll
2013-02-13 19:54:08 2347008 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M  ====================
.
2013-02-26 23:45:10 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-26 23:45:10 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-17 09:28:58 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-13 21:17:03 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17:02 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16:42 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12:46 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11:21 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11:08 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11:07 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31:00 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-01-13 20:30:34 906240 ----a-w- c:\windows\system32\FntCache.dll
2013-01-13 20:22:22 1988096 ----a-w- c:\windows\system32\d3d10warp.dll
2013-01-13 20:20:31 293376 ----a-w- c:\windows\system32\dxgi.dll
2013-01-13 20:09:00 249856 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-01-13 20:08:43 220160 ----a-w- c:\windows\system32\d3d10core.dll
2013-01-13 20:08:35 1504768 ----a-w- c:\windows\system32\d3d11.dll
2013-01-13 19:54:01 604160 ----a-w- c:\windows\system32\d3d10level9.dll
2013-01-13 19:53:58 207872 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-01-13 19:53:14 187392 ----a-w- c:\windows\system32\UIAnimation.dll
2013-01-13 19:48:47 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2013-01-13 19:46:25 1080832 ----a-w- c:\windows\system32\d3d10.dll
2013-01-13 19:43:21 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-01-13 19:37:57 3419136 ----a-w- c:\windows\system32\d2d1.dll
2013-01-13 19:02:06 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2013-01-13 18:34:58 364544 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-01-13 17:26:42 1158144 ----a-w- c:\windows\system32\XpsPrint.dll
2013-01-12 11:30:38 859552 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-01-12 11:30:33 780192 ----a-w- c:\windows\system32\deployJava1.dll
2013-01-08 22:11:21 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-01-04 06:11:21 2284544 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-13 21:50:38 6112864 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-12-13 21:50:38 45056 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.
=================== ROOTKIT  ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601 Disk: ST3500418AS rev.CC34 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS pciide.sys 
1 ntkrnlpa!IofCallDriver[0x82A43BAA] -> \Device\Harddisk0\DR0[0x85659030]
3 CLASSPNP[0x88BD459E] -> ntkrnlpa!IofCallDriver[0x82A43BAA] -> [0x85571918]
5 ACPI[0x8889A3D4] -> ntkrnlpa!IofCallDriver[0x82A43BAA] -> \Device\Ide\IdeDeviceP0T0L0-0[0x848C6908]
kernel: MBR read successfully
_asm { CLI ; XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV SI, SP; PUSH AX; POP ES; PUSH AX; POP DS; STI ; CLD ; MOV DI, 0x600; MOV CX, 0x100; REPNZ MOVSW ; JMP FAR 0x0:0x61d;  }
user != kernel MBR !!! 
sectors 976773166 (+255): user != kernel
.
============= FINISH:  6:48:39.29 ===============
 

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 10 March 2013 - 09:19 AM


Hello nwstgrrrl

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 13 March 2013 - 03:01 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 13 March 2013 - 02:03 PM

Hi Gringo,

 

Yes still need help, sorry, working insane # of hours at work. Posting checkup.txt, will follow next steps and post after completing.

 

checkup.txt

 Results of screen317's Security Check version 0.99.61  

 Windows 7 Service Pack 1 x86 (UAC is disabled!)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
AntiVir Desktop   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 TuneUp Utilities 2011   
 TuneUp Utilities Language Pack (en-US) 
 TuneUp Utilities 2011   
 CCleaner     
 Java 7 Update 11  
 Java version out of Date! 
 Adobe Flash Player 11.6.602.180  
 Adobe Reader XI  
 Google Chrome 26.0.1410.12  
 Google Chrome 26.0.1410.28  
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
 MediaMall MediaMallServer.exe   
 MediaMall PlayOn.exe   
 MediaMall MediaMallServer.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#5 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 13 March 2013 - 02:14 PM

AdwCleaner[S1].txt

 

# AdwCleaner v2.114 - Logfile created 03/13/2013 at 12:07:55

# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)
# User : Debi - DEBI-DESKTOP
# Boot Mode : Normal
# Running from : C:\Users\Debi\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Folder Deleted : C:\Program Files\Vid-Saver
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Debi\AppData\Local\Vid-Saver
Folder Deleted : C:\Users\Debi\AppData\Roaming\Babylon
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Vid-Saver
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0003491.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0003491.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0003491.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0003491.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver-InternalInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver-InternalInstaller_RASMANCS
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16470
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.28
 
File : C:\Users\Debi\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
Deleted [l.2573] : homepage = "hxxp://mail.google.com/mail/#inbox",
Deleted [l.3588] : urls_to_restore_on_startup = [ "hxxp://search.babylon.com/?affID=116299&tt=4712_7&babsrc=HP_s[...]
 
*************************
 
AdwCleaner[S1].txt - [2270 octets] - [13/03/2013 12:07:55]
 
########## EOF - C:\AdwCleaner[S1].txt - [2330 octets] ##########


#6 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 13 March 2013 - 02:23 PM

RKreport[1].txt

 

RogueKiller V8.5.3 [Mar 13 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Debi [Admin rights]
Mode : Remove -- Date : 03/13/2013 12:21:45
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 5 ¤¤¤
[TASK][SUSP PATH] VisualBeeRecovery : C:\Users\Debi\AppData\Local\VisualBeeExe\VisualBeeRecovery.exe /s [x] -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[84] : NtCreateSection @ 0x82C2D03D -> HOOKED (Unknown @ 0x8F2484E6)
SSDT[155] : NtLoadDriver @ 0x82BCFC14 -> HOOKED (Unknown @ 0x8F2484C3)
SSDT[316] : NtSetContextThread @ 0x82CE7637 -> HOOKED (Unknown @ 0x8F2484EB)
SSDT[350] : NtSetSystemInformation @ 0x82C5823C -> HOOKED (Unknown @ 0x8F2484C8)
SSDT[370] : NtTerminateProcess @ 0x82C64B9D -> HOOKED (Unknown @ 0x8F248487)
SSDT[399] : NtWriteVirtualMemory @ 0x82C6989A -> HOOKED (Unknown @ 0x8F248482)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x8F2484F0)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x8F2484F5)
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST3500418AS ATA Device +++++
--- User ---
[MBR] 88abd79490d556b999b5e4c267a540af
[BSP] 26cba704f70e1c6e55ee7b8b1e8e7aed : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476929 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive1: ST3500418AS ATA Device +++++
--- User ---
[MBR] aa0aadba570d76047c8de13ba56c1bb2
[BSP] 52b55135d360273859e6c2f6d000e139 : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive2: ST32000542AS ATA Device +++++
--- User ---
[MBR] 5ea970da9d77c8928927eb21035fe4a9
[BSP] 5035fe045e3a05e02977b94ffdb16be3 : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 953867 Mo
1 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 1953520065 | Size: 953859 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[2]_D_03132013_02d1221.txt >>
RKreport[1]_S_03132013_02d1218.txt ; RKreport[2]_D_03132013_02d1221.txt


#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 13 March 2013 - 03:17 PM


Hello nwstgrrrl

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 13 March 2013 - 05:00 PM

Hi gringo,

 

I ran Combofix but it does not appear to be creating a report.  It runs and shuts down without prompting me for anything.  Please advise.

 

Thank you!



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 13 March 2013 - 11:27 PM



Hello nwstgrrrl


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
  • and I will see if I want to see the whole report

    Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo







I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 14 March 2013 - 09:29 AM

Hola Gringo,

 

I was able to get Combofix to run after rebooting a couple of times.  I'm pasting the log here and will do the latest steps you listed above next.

 

 

log.txt
ComboFix 13-03-13.02 - Debi 03/14/2013   5:08.1.2 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.2047.1111 [GMT -7:00]
Running from: c:\users\Debi\Desktop\ComboFix.exe
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
FW: Avira FireWall *Disabled* {31341D0C-2EA1-6D37-1CC3-F0344A49C2CC}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\DFR34.tmp
C:\DFR48E.tmp
c:\users\Debi\AppData\Local\assembly\tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-14 to 2013-03-14  )))))))))))))))))))))))))))))))
.
.
2013-03-14 12:14 . 2013-03-14 13:52 -------- d-----w- c:\users\Debi\AppData\Local\temp
2013-03-14 12:14 . 2013-03-14 12:14 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-03-14 12:14 . 2013-03-14 12:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-13 22:05 . 2013-03-13 22:05 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9AA5AAE3-851E-461F-9A7C-A578B7E3065B}\offreg.dll
2013-03-12 10:17 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9AA5AAE3-851E-461F-9A7C-A578B7E3065B}\mpengine.dll
2013-02-23 16:08 . 2013-02-23 16:08 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-02-23 16:08 . 2013-02-23 16:08 -------- d-----w- c:\program files\iTunes
2013-02-23 16:08 . 2013-02-23 16:08 -------- d-----w- c:\program files\iPod
2013-02-20 19:38 . 2013-02-20 19:38 -------- d-----w- c:\users\Debi\AppData\Roaming\NVIDIA
2013-02-20 19:37 . 2013-02-20 19:37 -------- d-----w- c:\program files\Speccy
2013-02-20 14:54 . 2013-02-20 14:54 -------- d-----w- c:\program files\Defraggler
2013-02-20 14:36 . 2013-02-20 14:36 -------- d-----w- c:\program files\CCleaner
2013-02-15 22:04 . 2013-02-15 22:04 208448 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-02-14 11:04 . 2013-01-08 22:01 768000 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 19:54 . 2013-01-05 05:00 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-02-13 19:54 . 2013-01-05 05:00 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-13 19:54 . 2013-01-03 05:05 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-13 19:54 . 2013-01-03 05:04 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 19:54 . 2013-01-04 04:50 169984 ----a-w- c:\windows\system32\winsrv.dll
2013-02-13 19:54 . 2013-01-04 03:00 2347008 ----a-w- c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 14:45 . 2012-11-20 16:43 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 14:45 . 2012-11-20 16:43 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-12 04:48 . 2013-03-13 09:35 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 09:35 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-17 09:28 . 2012-11-20 16:22 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-12 11:30 . 2012-12-19 18:07 859552 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-01-12 11:30 . 2012-12-19 18:07 780192 ----a-w- c:\windows\system32\deployJava1.dll
2012-12-16 14:13 . 2012-12-21 13:20 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 13:20 34304 ----a-w- c:\windows\system32\atmlib.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PlayOn"="c:\program files\MediaMall\PlayOn.exe" [2013-03-12 53248]
"InputDirector"="c:\program files\Input Director\InputDirector.exe" [2012-09-27 593920]
"432545E519D0F0E677FD4A6CAFD1A05BA170E8A3._service_run"="c:\program files\Google\Chrome\Application\chrome.exe" [2013-03-13 1312720]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2013-02-28 109784]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ToolboxFX"="c:\program files\HP\ToolboxFX\bin\HPTLBXFX.exe" [2010-10-25 58936]
"HP LaserJet Professional M1530 MFP Series Fax"="c:\program files\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe" [2010-08-24 2459192]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2012-11-22 281768]
"IntelliType Pro"="c:\program files\Microsoft Mouse and Keyboard Center\itype.exe" [2012-11-02 1093232]
"IntelliPoint"="c:\program files\Microsoft Mouse and Keyboard Center\ipoint.exe" [2012-11-02 1668720]
.
c:\users\Debi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
AccuWeather.lnk - c:\program files\AccuWeather.com Stratus\AccuWeather.com Stratus.exe [2012-11-21 142336]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Snagit 10.lnk - c:\program files\TechSmith\Snagit 10\Snagit32.exe [2011-11-8 7070608]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"SoftwareSASGeneration"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"HP Software Update"=c:\program files\Hp\HP Software Update\HPWuSchd2.exe
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe"
.
R2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.361.0\BBSvc.exe [x]
R2 InputDirector;Input Director Service;c:\program files\Input Director\IDWinService.exe [x]
R3 IDVistaService;Input Director Vista Service;c:\program files\Input Director\IDVistaService.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 avfwot;avfwot;c:\windows\system32\DRIVERS\avfwot.sys [x]
S2 AntiVirFirewallService;Avira FireWall;c:\program files\Avira\AntiVir Desktop\avfwsvc.exe [x]
S2 AntiVirMailService;Avira AntiVir MailGuard;c:\program files\Avira\AntiVir Desktop\avmailc.exe [x]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [x]
S2 AntiVirWebService;Avira AntiVir WebGuard;c:\program files\Avira\AntiVir Desktop\AVWEBGRD.EXE [x]
S2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [x]
S2 MediaMall Server;MediaMall Server;c:\program files\MediaMall\MediaMallServer.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S2 TeamViewer8;TeamViewer 8;c:\program files\TeamViewer\Version8\TeamViewer_Service.exe [x]
S2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe [x]
S3 avfwim;AvFw Packet Filter Miniport;c:\windows\system32\DRIVERS\avfwim.sys [x]
S3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.361.0\SeaPort.exe [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [x]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\TuneUp Utilities 2011\TuneUpUtilitiesDriver32.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
GPSvcGroup REG_MULTI_SZ   GPSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-14 03:28 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.33\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-20 14:45]
.
2013-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-11-20 16:16]
.
2013-03-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-11-20 16:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: Show RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll
TCP: DhcpNameServer = 192.168.1.1 184.16.33.54
.
.
**************************************************************************
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601 Disk: ST3500418AS rev.CC34 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 
.
device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
user != kernel MBR !!! 
sectors 976773166 (+255): user != kernel
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-14  06:54:21
ComboFix-quarantined-files.txt  2013-03-14 13:54
ComboFix2.txt  2010-11-15 14:09
ComboFix3.txt  2010-11-15 11:49
ComboFix4.txt  2010-11-15 02:45
ComboFix5.txt  2013-03-14 12:06
.
Pre-Run: 116,770,299,904 bytes free
Post-Run: 116,560,957,440 bytes free
.
- - End Of File - - 0B9964C1770658BEF31475F866CBEA21


#11 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 14 March 2013 - 11:15 AM

Hola Gringo,

 

I am having problems sending you the info from TDSSKiller.  I tried pasting the log (didn't work), tried attaching it (too big) and tried to cut and paste just the info below Scan finished (didn't work either).  Any other suggestions how I can get this information to you?

 

I'll work on the Anti-Rootkit next.....

 

Thanks!



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 14 March 2013 - 01:13 PM

upload the file here and send me the link


http://www.2shared.com/
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 14 March 2013 - 02:44 PM

Here's the link to the tdss killer log: http://www.2shared.com/document/kyNGqzPt/TDSSKiller_log.html

 

Here's the output from Malwarebytes Anti-Rootkit (ran it twice to get to no additional threats):

 

1st run

 

Malwarebytes Anti-Rootkit BETA 1.01.0.1021
www.malwarebytes.org
 
Database version: v2013.03.14.08
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Debi :: DEBI-DESKTOP [administrator]
 
3/14/2013 10:14:00 AM
mbar-log-2013-03-14 (10-14-00).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 27232
Time elapsed: 8 minute(s), 38 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{11111111-1111-1111-1111-110011341191} (PUP.GamePlayLab) -> Delete on reboot.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
2nd run
Malwarebytes Anti-Rootkit BETA 1.01.0.1021
www.malwarebytes.org
 
Database version: v2013.03.14.08
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Debi :: DEBI-DESKTOP [administrator]
 
3/14/2013 10:30:08 AM
mbar-log-2013-03-14 (10-30-08).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 27241
Time elapsed: 7 minute(s), 43 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
Internet access is working
Avira Firewall is working
Not sure how to check that Windows Update is working, going to figure that out next.
 
Computer seems to be running much better now.  Please let me know if you saw any sign of infection.  I would be greatly disappointed in my Avira product if it allowed something to get through.


#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 14 March 2013 - 08:05 PM


Hello



I would like you to rerun TDSSKiller and this time when it gets to this part
  • \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
    \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip
I want you to select Delete this time instead of skip.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 nwstgrrrl

nwstgrrrl
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:02:16 AM

Posted 15 March 2013 - 10:00 AM

Hi Gringo,

 

I reran TDSSKiller selecting Delete.  \Device\Harddisk0\DR0 (TDSS File System) no longer shows up as an issue.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users