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HP Laserjet P1006 and Windows 8

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#1 starwarsgeek


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Posted 10 March 2013 - 12:50 AM

I started a topic for this about a week ago. I'm doing another one because the one was taken off track.


If you're reading this, I just have to ask - please. Please. PLEASE. If you are not a staff member or an advisor for this website, DO NOT RESPOND HERE WITH SUGGESTIONS. PLEASE.




I recently purchased a new PC. I picked up the HP Envy H8. I'm running Windows 8, 3.4GHz, 10GB RAM, 1TB HD.


I attempted to install my printers. I have the HP Laserjet P1006 and the HP Photosmart 8750.


From the install CD's, neither printer has a driver for Windows 8. I checked on the HP website, and no drivers were available for either printer.


However, when I go into the printers folder, and click on "Add a printer" both models were on the list. I was able to install the Laserjet and print a test page. Then I installed the Photosmart and printed off a test page. However, after the Photosmart was installed, the Laserjet no longer worked.


I tried to remove both and reinstalled the Laserjet. Again, I was able to print a test page. And I was able to print the documents (mostly shipping invoices and shipping labels) that I need. However, I restarted the PC and now I can no longer print with the Laserjet. I tried to remove it, and reinstall it, and it will not work. It appears that I can NOT uninstall the older instance(s) of the printers, and I have to give them different names with a -1 or -2 at the end of it.


Again, I've check for drivers - according to the site there are none. I used the Windows installed driver and it worked for a bit. The paper is feeding properly. I've gone through the steps on the HP website listed here: http://www8.hp.com/us/en/support-topics/windows8-support/printer-install-issues.html


I'm hesitant to call HP tech support because the last time I did, they actually made my PC worse than it was. So I'm turning here as a last resort to get this issue resolved.




Thank you for your time.

Edited by starwarsgeek, 10 March 2013 - 12:51 AM.

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