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Google Redirect Issue


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14 replies to this topic

#1 travels777

travels777

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  • Local time:10:31 PM

Posted 09 March 2013 - 09:48 PM

I am being redirected to other websites when I click on the links after doing a google search in ie.  I have run TDSSKiller and nothing was found.  Any help resolving this issue would be much appreciated.  I have posted the requested information below.  Thanks!

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by David at 20:37:44 on 2013-03-09
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8183.5240 [GMT -6:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\lxeacoms.exe
C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\RealVNC\VNC4\WinVNC4.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_171_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uProxyServer = :0
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Lexmark Printable Web: {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coieplg.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [jZip] rundll32 "C:\Users\David\AppData\Local\Google\jZip\ssxppxr.dll",ConvertMultiSZNameToW
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\David\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\David\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\JACQUI~1.LNK - C:\Program Files (x86)\Jacquie Lawson London Advent Calendar\Jacquie Lawson London Advent Calendar.exe
StartupFolder: C:\Users\David\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\JLALPI~1.LNK - C:\Program Files (x86)\JL Alpine Advent Calendar\JL Alpine Advent Calendar.exe
StartupFolder: C:\Users\David\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Programs\PartyGaming.Net\PartyPokerNet\RunPF.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{6FFEBB6B-D086-401C-9B7A-948423FC5940} : DHCPNameServer = 192.168.2.1
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [lxeamon.exe] "C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe"
x64-Run: [EzPrint] "C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe"
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-12-31 55280]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402000.013\symds64.sys [2013-2-14 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402000.013\symefa64.sys [2013-2-14 1133216]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-3-5 1388120]
R1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\System32\drivers\N360x64\1402000.013\ccsetx64.sys [2013-2-14 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130308.001\IDSviA64.sys [2013-3-8 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402000.013\ironx64.sys [2013-2-14 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402000.013\symnets.sys [2013-2-14 432800]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-12-31 92160]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-6-15 249648]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 lxea_device;lxea_device;C:\Windows\System32\lxeacoms.exe -service --> C:\Windows\System32\lxeacoms.exe -service [?]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccsvchst.exe [2013-2-14 143928]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-15 138912]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-12-31 317480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxeaserv.exe [2010-2-28 45736]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-7-7 195336]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;C:\Program Files (x86)\Dragon Age\bin_ship\daupdatersvc.service.exe [2010-2-19 25832]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-23 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-28 1255736]
.
=============== Created Last 30 ================
.
2013-02-23 00:02:33 -------- d-----w- C:\Program Files\iPod
2013-02-23 00:02:32 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-02-23 00:02:32 -------- d-----w- C:\Program Files\iTunes
2013-02-23 00:02:32 -------- d-----w- C:\Program Files (x86)\iTunes
2013-02-14 10:28:04 776864 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\srtsp64.sys
2013-02-14 10:28:04 493216 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\symds64.sys
2013-02-14 10:28:04 432800 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\symnets.sys
2013-02-14 10:28:04 37496 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\srtspx64.sys
2013-02-14 10:28:04 23448 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\symelam.sys
2013-02-14 10:28:04 224416 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\ironx64.sys
2013-02-14 10:28:04 168096 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\ccsetx64.sys
2013-02-14 10:28:04 1133216 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\symefa64.sys
2013-02-14 10:28:00 -------- d-----w- C:\Windows\System32\drivers\N360x64\1402000.013
2013-02-14 09:01:54 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 09:01:54 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 10:52:42 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-13 10:52:41 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-13 10:52:41 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-13 10:52:33 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-13 10:52:28 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-02-13 10:52:27 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-02-13 10:52:27 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-02-13 10:52:27 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-02-13 10:52:27 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-02-13 10:52:27 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-13 10:52:25 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 10:52:25 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-12 11:33:05 9161176 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{317C2005-3B2E-4C11-AB2E-EACE4B23C41B}\mpengine.dll
.
==================== Find3M  ====================
.
2013-02-27 08:22:21 71024 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-27 08:22:21 691568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-11 19:56:57 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-01-17 07:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll
2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll
2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll
2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll
2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll
2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll
2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll
2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll
2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll
2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll
2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll
2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll
2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll
2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll
2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll
2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2013-01-04 06:11:13 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-13 19:50:38 6112864 ----a-w- C:\Windows\System32\usbaaplrc.dll
2012-12-13 19:50:36 54784 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
.
============= FINISH: 20:38:02.89 ===============
 

 

Attached Files



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#2 jeffce

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Posted 09 March 2013 - 10:28 PM

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:



  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to this topic so that you can see when there are new responses.
  • IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
    DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.


    Having said that.... vegeta_zps7f4345cf.gifLet's get going!!
    ----------

    Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.


Edited by jeffce, 09 March 2013 - 10:48 PM.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#3 travels777

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Posted 09 March 2013 - 10:59 PM

I appreciate your assistance.  The results of the scan are below:

 

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-09 21:41:51
-----------------------------
21:41:51.901    OS Version: Windows x64 6.1.7601 Service Pack 1
21:41:51.901    Number of processors: 8 586 0x1E05
21:41:51.901    ComputerName: DAVID-PC  UserName: David
21:41:54.209    Initialize success
21:42:44.028    AVAST engine defs: 13030901
21:42:50.955    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
21:42:50.955    Disk 0 Vendor: SAMSUNG_HD103UJ 1AA01117 Size: 953869MB BusType: 3
21:42:51.001    Disk 0 MBR read successfully
21:42:51.001    Disk 0 MBR scan
21:42:51.001    Disk 0 Windows VISTA default MBR code
21:42:51.033    Disk 0 Partition 1 00     DE Dell Utility Dell 8.0       39 MB offset 63
21:42:51.064    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        15000 MB offset 81920
21:42:51.079    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       938828 MB offset 30801920
21:42:51.126    Disk 0 scanning C:\Windows\system32\drivers
21:42:58.926    Service scanning
21:43:15.402    Modules scanning
21:43:15.402    Disk 0 trace - called modules:
21:43:15.433    ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
21:43:15.433    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007d76790]
21:43:15.433    3 CLASSPNP.SYS[fffff88001a0443f] -> nt!IofCallDriver -> [0xfffffa8007b17cf0]
21:43:15.433    5 ACPI.sys[fffff88000e0b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8007b1c060]
21:43:17.998    AVAST engine scan C:\Windows
21:43:20.758    AVAST engine scan C:\Windows\system32
21:45:36.228    AVAST engine scan C:\Windows\system32\drivers
21:45:48.895    AVAST engine scan C:\Users\David
21:53:38.398    AVAST engine scan C:\ProgramData
21:54:45.017    Scan finished successfully
21:57:23.234    Disk 0 MBR has been saved successfully to "C:\Users\David\Desktop\MBR.dat"
21:57:23.244    The log file has been saved successfully to "C:\Users\David\Desktop\aswMBR.txt"


 



#4 jeffce

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Posted 09 March 2013 - 11:01 PM

ComboFix

Download Combofix from the link below, and save it to your desktop.
Link

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
  • ----------

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#5 travels777

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Posted 09 March 2013 - 11:38 PM

I ran combo fix. My computer rebooted and I received the message that the log was created and it did show up on the screen. I tried opening Internet explorer to paste the results and received the following message:

C:\program files (86x)\internet explorer\iexplore.exe

Illegal operation attempted on registry key that has been marked for deletion.


Should I reboot and try again? Sending this message from my iPad.

#6 travels777

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Posted 09 March 2013 - 11:41 PM

I should add that I just tried opening some other programs (excel, command prompt) and received the same message regarding the registry key. Thanks

#7 jeffce

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Posted 09 March 2013 - 11:42 PM

If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

Yes just reboot your system once or twice.  It's not a problem.  

 

You can then find the ComboFix log in C:\ComboFix.txt  Post that please.  :)


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#8 travels777

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Posted 09 March 2013 - 11:50 PM

Reboot worked.  Here is the log:

 

ComboFix 13-03-09.01 - David 03/09/2013  22:11:38.1.8 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8183.6019 [GMT -6:00]
Running from: c:\users\David\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\SPL10CF.tmp
c:\programdata\SPL1351.tmp
c:\programdata\SPL1B43.tmp
c:\programdata\SPL1E97.tmp
c:\programdata\SPL1EF0.tmp
c:\programdata\SPL2C57.tmp
c:\programdata\SPL2E70.tmp
c:\programdata\SPL4327.tmp
c:\programdata\SPL479A.tmp
c:\programdata\SPL47CA.tmp
c:\programdata\SPL4C3D.tmp
c:\programdata\SPL4CAC.tmp
c:\programdata\SPL5002.tmp
c:\programdata\SPL50A2.tmp
c:\programdata\SPL51BA.tmp
c:\programdata\SPL5427.tmp
c:\programdata\SPL54F2.tmp
c:\programdata\SPL5846.tmp
c:\programdata\SPL63F2.tmp
c:\programdata\SPL6856.tmp
c:\programdata\SPL6DA0.tmp
c:\programdata\SPL6E0E.tmp
c:\programdata\SPL6F25.tmp
c:\programdata\SPL6FF1.tmp
c:\programdata\SPL702.tmp
c:\programdata\SPL79AE.tmp
c:\programdata\SPL7AB2.tmp
c:\programdata\SPL87DD.tmp
c:\programdata\SPL87ED.tmp
c:\programdata\SPL8832.tmp
c:\programdata\SPL8A75.tmp
c:\programdata\SPL9492.tmp
c:\programdata\SPL9DC4.tmp
c:\programdata\SPLA17E.tmp
c:\programdata\SPLB472.tmp
c:\programdata\SPLBCD8.tmp
c:\programdata\SPLBDD4.tmp
c:\programdata\SPLBFB7.tmp
c:\programdata\SPLC600.tmp
c:\programdata\SPLC972.tmp
c:\programdata\SPLCD5C.tmp
c:\programdata\SPLD0E2.tmp
c:\programdata\SPLD114.tmp
c:\programdata\SPLD2C9.tmp
c:\programdata\SPLD59C.tmp
c:\programdata\SPLD815.tmp
c:\programdata\SPLD8C1.tmp
c:\programdata\SPLDCF6.tmp
c:\programdata\SPLDD83.tmp
c:\programdata\SPLE0BD.tmp
c:\programdata\SPLF400.tmp
c:\programdata\SPLFA9.tmp
c:\users\David\AppData\Local\Google\jZip\ssxppxr.dll
c:\windows\COUPon~1.ocx
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-10 to 2013-03-10  )))))))))))))))))))))))))))))))
.
.
2013-02-27 09:00 . 2013-01-13 19:53 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-02-23 00:02 . 2013-02-23 00:02 -------- d-----w- c:\program files\iPod
2013-02-23 00:02 . 2013-02-23 00:03 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-02-23 00:02 . 2013-02-23 00:03 -------- d-----w- c:\program files\iTunes
2013-02-23 00:02 . 2013-02-23 00:03 -------- d-----w- c:\program files (x86)\iTunes
2013-02-14 10:28 . 2013-02-17 19:18 -------- d-----w- c:\windows\system32\drivers\N360x64\1402000.013
2013-02-14 09:01 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 09:01 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 10:52 . 2013-01-05 05:53 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-13 10:52 . 2013-01-05 05:00 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-02-13 10:52 . 2013-01-05 05:00 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-02-13 10:52 . 2013-01-04 03:26 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-13 10:52 . 2013-01-04 05:46 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-02-13 10:52 . 2013-01-04 04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-02-13 10:52 . 2013-01-04 02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-02-13 10:52 . 2013-01-04 02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-02-13 10:52 . 2013-01-04 02:47 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-02-13 10:52 . 2013-01-04 02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-02-13 10:52 . 2013-01-03 06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-13 10:52 . 2013-01-03 06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-12 11:33 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{317C2005-3B2E-4C11-AB2E-EACE4B23C41B}\mpengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-27 08:22 . 2012-04-22 18:33 691568 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-27 08:22 . 2011-09-30 00:31 71024 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-14 09:05 . 2010-02-01 19:41 70004024 ----a-w- c:\windows\system32\MRT.exe
2013-02-11 19:56 . 2012-03-18 21:35 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-01-17 07:28 . 2011-04-28 23:20 273840 ------w- c:\windows\system32\MpSigStub.exe
2013-01-04 04:43 . 2013-02-13 10:52 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-12-16 17:11 . 2012-12-21 09:00 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-21 09:00 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 09:00 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-21 09:00 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-13 19:50 . 2012-12-13 19:50 6112864 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-12-13 19:50 . 2012-12-13 19:50 54784 ----a-w- c:\windows\system32\drivers\usbaapl64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-01-02 39408]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2012-12-17 59872]
"com.apple.dav.bookmarks.daemon"="c:\program files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe" [2012-12-17 59872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\David\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
Jacquie Lawson London Advent Calendar.lnk - c:\program files (x86)\Jacquie Lawson London Advent Calendar\Jacquie Lawson London Advent Calendar.exe [2011-11-21 142336]
JL Alpine Advent Calendar.lnk - c:\program files (x86)\JL Alpine Advent Calendar\JL Alpine Advent Calendar.exe [2012-12-2 142336]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxeaserv.exe [2010-04-15 45736]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-07-08 195336]
R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe [2009-07-26 25832]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-29 1255736]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1402000.013\SYMDS64.SYS [2012-10-04 493216]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1402000.013\SYMEFA64.SYS [2012-10-04 1133216]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [2013-02-08 1388120]
S1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\N360x64\1402000.013\ccSetx64.sys [2012-10-04 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130308.001\IDSvia64.sys [2013-02-13 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1402000.013\Ironx64.SYS [2012-07-28 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1402000.013\SYMNETS.SYS [2012-07-23 432800]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-06-15 249648]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 lxea_device;lxea_device;c:\windows\system32\lxeacoms.exe [2010-04-14 1052328]
S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe [2012-10-11 143928]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-06-20 317480]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-05 05:43 1630672 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-22 08:22]
.
2013-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-08-06 12:55]
.
2013-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-08-06 12:55]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-05-23 7833120]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-26 16327712]
"lxeamon.exe"="c:\program files (x86)\Lexmark S300-S400 Series\lxeamon.exe" [2011-01-24 770728]
"EzPrint"="c:\program files (x86)\Lexmark S300-S400 Series\ezprint.exe" [2010-01-18 139944]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://my.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-MobileDocuments - c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe
Wow6432Node-HKCU-Run-jZip - c:\users\David\AppData\Local\Google\jZip\ssxppxr.dll
Toolbar-Locked - (no file)
HKLM-Run-Skytel - c:\program files\Realtek\Audio\HDA\Skytel.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\RealVNC\VNC4\WinVNC4.exe
.
**************************************************************************
.
Completion time: 2013-03-09  22:21:46 - machine was rebooted
ComboFix-quarantined-files.txt  2013-03-10 04:21
.
Pre-Run: 833,084,321,792 bytes free
Post-Run: 832,733,392,896 bytes free
.
- - End Of File - - 937BA33CFEA8E2F5BACFFFF6D154FDFA
 



#9 travels777

travels777
  • Topic Starter

  • Members
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  • Local time:10:31 PM

Posted 10 March 2013 - 08:14 AM

As an update, I've tried several searches and do not see the issue happening any longer. 



#10 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
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  •  
  • Gender:Male
  • Location:USA
  • Local time:10:31 PM

Posted 10 March 2013 - 04:02 PM

As an update, I've tried several searches and do not see the issue happening any longer.

Good to hear!  :)

 

 

java-1.jpg I see that your Java software is out of date.  Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.
 
Now download and install the newest version from here >> http://java.com/en/download/index.jsp
-------------
 
java-1.jpg Clear Java Cache
 
See this page for instructions on how to clear java's cache.
 
Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked
Downloaded Applets
Downloaded Applications
Other Files
  • Click OK on Delete Temporary Files Window
  • Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.
  • ----------
     

    mbam-3.jpg Malwarebytes
     
    Please open Malwarebytes, update it and then run a Quick Scan.  Save the log that is created for your next reply.
    ----------
     

    ESET Online Scanner
     
    Go to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
    • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
    • Turn off the real time scanner of any existing antivirus program while performing the online scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
    • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    • Click Scan
    • Wait for the scan to finish
    • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
    • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
    • Close the ESET online scan, and let me know how things are now.
    ----------

     


    WFxJwA4.png
     
    mvp_horizontal_fullcolor-(copy2).jpeg
     


    #11 travels777

    travels777
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    Posted 10 March 2013 - 06:58 PM

    Java has been updated.  The ESET scan was run and one threat was found (log below).  The Malware log is also below.  Thanks

     

     

    C:\Users\David\AppData\Local\Google\Chrome\User Data\Default\Default\aadfggdedddddfdjdddidcgddeggddge\background.js Win32/TrojanDownloader.Tracur.V trojan

     

     

    Malwarebytes Anti-Malware 1.70.0.1100
    www.malwarebytes.org

    Database version: v2013.03.10.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    David :: DAVID-PC [administrator]

    3/10/2013 5:33:56 PM
    mbam-log-2013-03-10 (17-33-56).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 218197
    Time elapsed: 2 minute(s), 23 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)



    #12 jeffce

    jeffce

      Bleepin' Super Saiyan


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    Posted 10 March 2013 - 07:09 PM

    Looking good...we will remove that entry found by ESET and then let me know what remaining malware problems you are having...

     

     

    First open an elevated command prompt > Click Start and type cmd in Start Search.
    When cmd.exe populates above, right click it and select Run as Administrator to open an elevated command prompt.
     
    Copy the contents of the code box > right click in the command window and select paste >> Press Enter (you won't actually see anything happen)
    del "C:\Users\David\AppData\Local\Google\Chrome\User Data\Default\Default\aadfggdedddddfdjdddidcgddeggddge\background.js"
    
    Close the Command Prompt box.

    WFxJwA4.png
     
    mvp_horizontal_fullcolor-(copy2).jpeg
     


    #13 travels777

    travels777
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    Posted 10 March 2013 - 07:27 PM

    Ok, I've entered the information into the command box.  I'm not having any further issues at this point.  Thanks again for all of your assistance.



    #14 jeffce

    jeffce

      Bleepin' Super Saiyan


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    Posted 10 March 2013 - 07:38 PM

    Providing there are no other malware related problems...
     
    Vegeta.gif  IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LET'S DO SOME CLEANUP.   
     
    This infection appears to have been cleaned, but I can not give you any absolute guarantees.  As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
    ---------------
     

    The following will implement some cleanup procedures as well as reset System Restore points:
     
    Press the Windows key + R and this will open the Run box. Copy/paste the following text into the Run box as shown and click OK.
      Combofix /Uninstall
      (Note: There is a space between the ..X and the /U that needs to be there.)
     
    CF.jpg
    ----------
     
    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.
    If you didn't already have it I would keep Malwarebytes AntiMalware though.
     
    Here are some tips to reduce the potential for spyware infection in the future:
     
    1. Internet Explorer.  Even if you don't use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.
    Make your Internet Explorer more secure - This can be done by following these simple instructions:
    •  
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
    2. FireFox.  If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:
     
    3. Enable Protected Mode in Internet Explorer.  This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code.  To make sure this is running follow these steps:
    •  
    • Open Internet Explorer
    • Click on Tools > Internet Options
    • Press Security tab
    • Select Internet zone then place check next to Enable Protected Mode if not already done
    • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
    • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
    4. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis.  With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
     
    5. Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly.  I would personally only recommend using one of the following two below:
     
    6. Make sure you keep your Windows OS current.  Windows XP users can visit  regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.  Without these you are leaving the back door open.
     
    7. (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites.  WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
     
    8.Finally, I strongly recommend that you read How to Prevent Malware found here and also PC Safety and Security - What Do I Need?.
     
    Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

    Edited by jeffce, 10 March 2013 - 07:41 PM.

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    #15 jeffce

    jeffce

      Bleepin' Super Saiyan


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    Posted 11 March 2013 - 06:58 AM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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