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Windows Defender goes red when trying to scan.


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7 replies to this topic

#1 RedWinDefender

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Posted 09 March 2013 - 09:02 PM

Today my windows defender randomly popped up that it was turned off. This was weird so I went ahead and enabled it then tried to run a quick scan. Every time I run a quick scan it pops up an error and goes red again. At first it would keep disabling after enabling it after a few seconds but after a restart that no longer happens it stays enabled but if I try to scan it will again disable itself.

I've run quick and full Malwarebytes scan's and nothing comes up so I really don't know what the issue is. I haven't downloaded anything questionable either. The only thing that happened was yesterday in DayZ some hacker formed me to kill myself but I doubt some hacker in DayZ somehow infected my PC.

EDIT Just found out that also when I run a quick scan in malwarebytes windows defender goes red again. Says real-time protection is off and says data base is out of date when it goes red.



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#2 Broni

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Posted 09 March 2013 - 10:29 PM

Welcome aboard p22002758.gif

 

Please follow the instructions in THIS GUIDE starting at Step 6.  If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE  Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


Edited by Broni, 09 March 2013 - 10:48 PM.

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#3 RedWinDefender

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Posted 09 March 2013 - 10:41 PM

I'm sorry but I don't understand. Follow the instructions in what? (==><==??)



#4 Broni

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Posted 09 March 2013 - 10:48 PM

Sorry about it. I edited my post.


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#5 RedWinDefender

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Posted 09 March 2013 - 10:50 PM

The link you posted is forwarding to http://www.bleepingcomputer.com/forums/t/1752/forum-game-word-association/page-3#entry9932 But I found the correct post here http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/


Edited by RedWinDefender, 09 March 2013 - 10:50 PM.


#6 Broni

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Posted 09 March 2013 - 10:51 PM

Some new board glitch.

I apologize one more time.


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#7 RedWinDefender

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Posted 09 March 2013 - 11:02 PM

Thanks for your help. http://www.bleepingcomputer.com/forums/t/488073/windows-defender-goes-red-when-trying-to-scan-windows-8/



#8 rotor123

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Posted 09 March 2013 - 11:07 PM

Closing this topic now that a active post is open here http://www.bleepingcomputer.com/forums/t/488073/windows-defender-goes-red-when-trying-to-scan-windows-8/  in the  Virus, Trojan, Spyware and Malware removal Logs forum

 

Good Luck

Roger


Edited by rotor123, 09 March 2013 - 11:08 PM.

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