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Am I still infected? Privitize VPN


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3 replies to this topic

#1 clubbythe

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Posted 09 March 2013 - 07:59 PM

I recently just installed a software called Privitize VPN and had no idea it was a virus, I have Norton Anti-Virus but that said it was safe and found out that it was a virus. I have already attempted to uninstall the software and just wondering if it is fully gone. Any help would be appreciated. :lol: 

I use Windows 7 (64bit)

I have scanned my PC with the Anti Virus and have used Malwarebytes already.



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#2 narenxp

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Posted 09 March 2013 - 08:14 PM


      

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters


    tds2.jpg

  • Check Loaded Modules  and Detect TDLFS file systemDo not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


    2012081514h0118.png

  • Click Start Scan and allow the scan process to run

  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue


    tds6.jpg

  • Click Reboot computer
  • Please post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply


===================================================


aswMBR

--------------------

  • Download aswMBR and save it to your desktop.
  • Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.
  • If you need help to disable your protection programs see here and here.
  • Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.
  • Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.


    aswMBR1.png
  • When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.


    aswMBR2.png
  • Please post the contents of the log in your next reply.

NOTE:  aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan  This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

    esetsmartinstaller_enu.png

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply.   Note:  If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button.


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • aswMBR log
  • ESET results

 



#3 clubbythe

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Posted 10 March 2013 - 01:21 PM

C:\Nexon\Warrock EU\system\WarRock.exe a variant of Win32/Packed.Themida application cleaned by deleting - quarantined
C:\Program Files (x86)\AlienRespawn\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\AlienRespawn\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Microsoft Games\Flight Simulator 9\Level-D Simulations\B767-300\flt1chk4.dll Win32/SuspLibLoad.B trojan unable to clean
C:\Users\Kevin\AppData\Local\Temp\ApnStub.exe a variant of Win32/Bundled.Toolbar.Ask application cleaned by deleting - quarantined
C:\Users\Kevin\Documents\ApnStub.exe a variant of Win32/Bundled.Toolbar.Ask application cleaned by deleting - quarantined
C:\Users\Kevin\Downloads\WRInstallerEU.exe a variant of Win32/Packed.Themida application deleted - quarantined
C:\Windows\System32\flt1chk3.dll Win32/SuspLibLoad.B trojan unable to clean
C:\Windows\SysWOW64\flt1chk3.dll Win32/SuspLibLoad.B trojan unable to clean
 
 
aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-10 14:00:55
-----------------------------
14:00:55.718    OS Version: Windows x64 6.1.7601 Service Pack 1
14:00:55.718    Number of processors: 8 586 0x2D07
14:00:55.719    ComputerName: MARK  UserName: 
14:00:55.944    Initialze error 1 
14:02:06.955    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000070
14:02:06.956    Disk 0 Vendor: ATA_____ CC4G Size: 953869MB BusType: 8
14:02:06.973    Disk 0 MBR read successfully
14:02:06.975    Disk 0 MBR scan
14:02:06.976    Disk 0 unknown MBR code
14:02:06.977    Disk 0 Partition 1 00     EE          GPT           2097151 MB offset 1
14:02:06.978    Disk 0 scanning C:\Windows\system32\drivers
14:02:06.980    Service scanning
14:02:09.401    Modules scanning
14:02:09.403    Disk 0 trace - called modules:
14:02:09.405    ntoskrnl.exe CLASSPNP.SYS disk.sys iaStorF.sys ACPI.sys storport.sys hal.dll iaStorA.sys 
14:02:09.407    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800e3de790]
14:02:09.409    3 CLASSPNP.SYS[fffff8800440143f] -> nt!IofCallDriver -> [0xfffffa800e2e3c50]
14:02:09.411    5 iaStorF.sys[fffff880049e62fa] -> nt!IofCallDriver -> [0xfffffa800e055440]
14:02:09.414    7 ACPI.sys[fffff88000f767a1] -> nt!IofCallDriver -> \Device\00000070[0xfffffa800e0533f0]
14:02:09.417    Scan finished successfully
14:02:44.783    Disk 0 MBR has been saved successfully to "C:\Users\Kevin\Desktop\MBR.dat"
14:02:44.786    The log file has been saved successfully to "C:\Users\Kevin\Desktop\aswMBR.txt"
 
 
The TDSS didn't find anything


#4 narenxp

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Posted 10 March 2013 - 01:49 PM


Malwarebytes

--------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.  If you already have it installed launch the program and update the database.

  • Make sure you are connected to the Internet and double-click on the it to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings except to uncheck any offer for a free Pro trial version
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


===================================================


Farbar's MiniToolBox

--------------------

  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the MiniToolBox.jpg icon to launch the program
  • Make sure the following options are checked:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply


===================================================


Farbar's Service Scanner

--------------------

Please download Farbar Service Scanner, save it to your desktop, and run it.

  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


===================================================


AdwCleaner by Xplode - Search for Adware

-------------------

  • Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on DELETE
  • A logfile will automatically open after the scan has finished
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[R1].txt as well


===================================================


Junkware Removal Tooll by thisisu

-------------------

  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply


===================================================


Rkill

-------------------

Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another...) and save it to your desktop:


  • In order for Rkill to run properly you must disable your anti-malware software.  Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    • Note:  You may have to run Rkill a few times before it is successful.  You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear.  Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again.  If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.


===================================================


Autoruns

--------------------

  • Please download AutoRuns and save it to your desktop
  • Double click the AutoRuns.zip folder
  • Double click autoruns.exe (not autorunsc.exe), select Run, then Run again and allow the information to populate
  • Select File, Save, Desktop (in the left hand pane), then Save filename as Autoruns.txt and change Save as type to  Text(*.txt).
  • Double click on the text file,copy and paste the contents in your reply


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • Malwarebytes log
  • MiniToolBox log
  • Farbar's Service Scanner log
  • AdwCleaner log
  • Junkware Removal Tool log
  • Rkill log
  • Autoruns log

 






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