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Certain words in websites linking to a popup


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8 replies to this topic

#1 jojo1974

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Posted 08 March 2013 - 06:01 AM

Hi

 

I hope someone can help.

 

I seem to have been infected by something and I don't know how.  When I open some websites words within them are highlighted and if I click on them popups appear.  I can post a sreenshot if it helps.  This is only happening in IE any other browser is not affected.

 

anyone know what it is and how to get rid of it. Its driving me mad



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#2 narenxp

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Posted 08 March 2013 - 06:34 AM

    

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters


    tds2.jpg

  • Check Loaded Modules  and Detect TDLFS file systemDo not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


    2012081514h0118.png

  • Click Start Scan and allow the scan process to run

  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue


    tds6.jpg

  • Click Reboot computer
  • Please post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply


===================================================


aswMBR

--------------------

  • Download aswMBR and save it to your desktop.
  • Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.
  • If you need help to disable your protection programs see here and here.
  • Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.
  • Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.


    aswMBR1.png
  • When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.


    aswMBR2.png
  • Please post the contents of the log in your next reply.

NOTE:  aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan  This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

    esetsmartinstaller_enu.png

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply.   Note:  If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button.


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • aswMBR log
  • ESET results


 



#3 noknojon

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Posted 08 March 2013 - 06:35 AM

Hello jojo and Welcome -

Actually a screen shot would be a good idea, for a few reasons.
On many sites they display advertising normally like this, and they do not have large adverting -

If you hit an underlined word << like this with your mouse pointer and a small rectangle seems to pop out with some advertising it is quite often normal.
This green underlined section above must be clicked, but others do not need clicking.

If it only happens when you hit a (usually green) underlined area, this is just another form of hidden advertising on the page.

Is this a help to you ??


#4 jojo1974

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Posted 08 March 2013 - 06:44 AM

15vqsl.jpg

 

I know it is not coded into the website as my husband built it and he didnt code anything into it



#5 jojo1974

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Posted 08 March 2013 - 08:51 AM

11:46:10.0383 23812  TDSS rootkit removing tool 2.8.16.0 Feb 11 2013 18:50:42
11:46:10.0524 23812  ============================================================
11:46:10.0524 23812  Current date / time: 2013/03/08 11:46:10.0524
11:46:10.0524 23812  SystemInfo:
11:46:10.0524 23812 
11:46:10.0524 23812  OS Version: 6.1.7601 ServicePack: 1.0
11:46:10.0524 23812  Product type: Workstation
11:46:10.0524 23812  ComputerName: JO-PC
11:46:10.0524 23812  UserName: Jo
11:46:10.0524 23812  Windows directory: C:\Windows
11:46:10.0524 23812  System windows directory: C:\Windows
11:46:10.0524 23812  Running under WOW64
11:46:10.0524 23812  Processor architecture: Intel x64
11:46:10.0524 23812  Number of processors: 4
11:46:10.0524 23812  Page size: 0x1000
11:46:10.0524 23812  Boot type: Normal boot
11:46:10.0524 23812  ============================================================
11:46:10.0909 23812  Drive \Device\Harddisk0\DR0 - Size: 0x7470C06000 (465.76 Gb), SectorSize: 0x200, Cylinders: 0xED81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040
11:46:10.0919 23812  ============================================================
11:46:10.0919 23812  \Device\Harddisk0\DR0:
11:46:10.0919 23812  MBR partitions:
11:46:10.0919 23812  \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x2400800, BlocksNum 0x32000
11:46:10.0919 23812  \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x2432800, BlocksNum 0x37F53000
11:46:10.0919 23812  ============================================================
11:46:10.0944 23812  C: <-> \Device\Harddisk0\DR0\Partition2
11:46:10.0944 23812  ============================================================
11:46:10.0944 23812  Initialize success
11:46:10.0944 23812  ============================================================
11:46:25.0527 26600  Deinitialize success
 

ASw Log

 

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-08 11:53:05
-----------------------------
11:53:05.138    OS Version: Windows x64 6.1.7601 Service Pack 1
11:53:05.138    Number of processors: 4 586 0x2505
11:53:05.138    ComputerName: JO-PC  UserName: Jo
11:53:06.246    Initialize success
11:54:30.313    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:54:30.329    Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 3
11:54:30.329    Disk 0 MBR read successfully
11:54:30.344    Disk 0 MBR scan
11:54:30.344    Disk 0 Windows 7 default MBR code
11:54:30.344    Disk 0 Partition 1 00     27 Hidden NTFS WinRE NTFS        18432 MB offset 2048
11:54:30.407    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 37750784
11:54:30.422    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       458406 MB offset 37955584
11:54:30.438    Disk 0 scanning C:\Windows\system32\drivers
11:54:41.374    Service scanning
11:55:37.916    Modules scanning
11:55:37.931    Disk 0 trace - called modules:
11:55:37.963    ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:55:37.963    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8009b38060]
11:55:37.963    3 CLASSPNP.SYS[fffff88001b6043f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8007af8050]
11:55:37.978    Scan finished successfully
11:57:22.745    Disk 0 MBR has been saved successfully to "C:\Users\Jo\Desktop\MBR.dat"
11:57:22.745    The log file has been saved successfully to "C:\Users\Jo\Desktop\aswMBR.txt"

 

ESET Log

 

C:\Users\All Users\Browse2save\511d711123cb6.dll a variant of Win32/Adware.MultiPlug.I application 
C:\Program Files (x86)\BrowseToSave\sprotector.dll a variant of Win32/SProtector.A application cleaned by deleting - quarantined
C:\ProgramData\Browse2save\511d711123cb6.dll a variant of Win32/Adware.MultiPlug.I application cleaned by deleting (after the next restart) - quarantined
C:\Users\Jo\AppData\Local\Google\Chrome\User Data\Default\Extensions\ibmkidiefjhcdbeaejdbfnagaffndmbc\1\511d711123a730.84735698.js Win32/Adware.MultiPlug.H application cleaned by deleting - quarantined
C:\Users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\yhpybyho.default\extensions\511d711123b22@511d711123b5c.com\content\bg.js Win32/Adware.MultiPlug.H application cleaned by deleting - quarantined

 



#6 narenxp

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Posted 08 March 2013 - 08:54 AM


Malwarebytes

--------------------

Please download and save it to your desktop.  If you already have it installed launch the program and update the database.
 

  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.  You can also right click on the link and select Save Link As

Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily or permit them to allow the changes.



  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this .
  • When the installation begins, follow the prompts and do not make any changes to default settings except to uncheck any offer for a free Pro trial version
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


===================================================


Farbar's MiniToolBox

--------------------



  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the MiniToolBox.jpg icon to launch the program
  • Make sure the following options are checked:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply


===================================================


Farbar's Service Scanner

--------------------

Please download Farbar Service Scanner, save it to your desktop, and run it.
 

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


===================================================


AdwCleaner by Xplode - Search for Adware

-------------------
 

  • Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on DELETE
  • A logfile will automatically open after the scan has finished
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[R1].txt as well


===================================================


Junkware Removal Tooll by thisisu

-------------------
 

  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply


===================================================


Rkill

-------------------

Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another...) and save it to your desktop:
 


  • In order for Rkill to run properly you must disable your anti-malware software.  Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    • Note:  You may have to run Rkill a few times before it is successful.  You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear.  Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again.  If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.


===================================================


Autoruns

--------------------
 

  • Please download Autoruns and save it to your desktop
  • Double click the AutoRuns.zip folder
  • Double click autoruns.exe (not autorunsc.exe), select Run, then Run again and allow the information to populate
  • Select File, Save, Desktop (in the left hand pane), then Save filename as Autoruns.txt and change Save as type to  Text(*.txt).
  • Double click on the text file,copy and paste the contents in your reply


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:
 

  • Malwarebytes log
  • MiniToolBox log
  • Farbar's Service Scanner log
  • AdwCleaner log
  • Junkware Removal Tool log
  • Rkill log
  • Autoruns log

Edited by narenxp, 08 March 2013 - 08:56 AM.


#7 narenxp

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Posted 08 March 2013 - 09:11 AM

.


Edited by narenxp, 08 March 2013 - 09:11 AM.


#8 jojo1974

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Posted 08 March 2013 - 01:05 PM

Everything seems perfect again.  I cannot thank you enough.



#9 narenxp

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Posted 08 March 2013 - 01:28 PM

Can you post the logs?






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