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IE closes intermittently, occasional Google redirects


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#1 Pliney

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Posted 07 March 2013 - 07:29 PM

Please disregard, sorry.  I got through it on my own, eventually.  This thread can be closed or deleted  (I'd do it, but can't figure out how.)

 

Windows XP machine, running IE8. 
 
I started noticing when entering a Google search in the search box in the upper right corner of IE8, the window immediately closes.  I can search Google by going to www.google.com, but sometimes that results in redirects. 
 
IE8 also closes randomly during other, non-Google activity.
 
I use Symantec Endpoint Protection for A/V (corporate-installed) and the "green dot" on the shield in the tray icon no longer shows up -- just the shield with no dot.  (Presumably SEP is partially disabled.)
 
I have run Malwarebytes Anti-Rootkit - it removed four items - 1 dll file and 3 registry entries, but I still have the issues described above.
I ran Malwarebyes Anti-Malware - it found no threats.
I ran TDSSKiller.exe - it removed one threat, but yet I still have the issues.
 
Any advice on what to try next would be greatly appreciated!


Edited by Pliney, 08 March 2013 - 03:46 PM.


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#2 Maurice Naggar

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Posted 09 March 2013 - 10:29 AM

Closed per your request.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)




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