I just heard about bleepingcomputer.com and decided to see if I could get some online help to a couple of nuisance problems I am having. I am now retired (since 2003) but worked in the computer industry for many years. My last job was at Sun Microsystems in sales/marketing.
In those "good old days", I used a Solaris (Unix) workstation and when I had a problem I contacted the internal IT organization and they resolved the issues.
Now, I sometimes struggle with the idiosyncracies of multiple versions of Windows (XP, Vista, Win7) on several home computers and frequently get frustrated.