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Oh, boy, do I have a problem for you...


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5 replies to this topic

#1 garyjs

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Posted 05 March 2013 - 12:00 PM

I first ran into this critter several years on my desktop machine. It takes over all malware/anti-virus apps and adds a fake MS badge to their icons. It also shuts off any internet access and takes control of several functions in Control Panel to make sure you can't find it. identify it or kill it.

 

I have spent the last several days in the anti-virus/Malware reports forum working with someone there to identify/kill this critter, but he has just asked me to repost a cry for help with you folks.

 

 I have attached a recent MiniToolbox log (from yesterday). Please help me out with this. The laptop belongs to my roommate. We share a wi-fi connection, but my laptop is unaffected - i keep things up to date and don't DL a lot of crap, so I have avoided the infection - so far...



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#2 narenxp

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Posted 05 March 2013 - 12:32 PM

MS icons are not fake.They are called UAC shield.Please read about it here

 

http://msdn.microsoft.com/en-us/library/windows/desktop/aa511445.aspx

 

Regarding internet issue,please uninstall zone alarm(do not disable it).Restart the PC and post the farbar service scanner log.



#3 garyjs

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Posted 05 March 2013 - 02:15 PM

Attached File  FSS_NoZoneAlarm.txt   1.96KB   0 downloads

 

ZoneAlarm has been uninstalled. Internet access has been returned. I am running the update for MSS Essentials now.

 

If you can, please explain how ZoneAlarm affected the internet access so I can avoid the problem in future. I have never seen this before, and as I mentioned, I have used ZoneAlarm for years on a number of machines.

 

Thank you for your time.



#4 narenxp

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Posted 05 March 2013 - 02:17 PM

Zone alarm is known to cause internet issues but in your case it could have been due to faulty update.

 

safe surfing



#5 garyjs

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Posted 05 March 2013 - 02:20 PM

Thank you very much for your help with this.



#6 narenxp

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Posted 05 March 2013 - 02:22 PM

:welcome:






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