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I ran CHKDSK, now my computer keeps rebooting when I try to boot.


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#1 Kaljinyu

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Posted 05 March 2013 - 07:37 AM

Okay, so my computer was working fine a few minutes ago, then I turned it off and unplugged all of its peripherals because I had to move it. Then I set it back up and turned it on.

 

When I booted it up, CHKDSK started to run. I didn't think much of that and let it run. But when it was done, my computer kept rebooting on a loop. Whenever it got past the Windows splash page, it would just black screen and go back to the HP screen where it all began.

 

This rebooting was probably due to some kind of system failure. So I went into the Advanced Boot Options and tried booting while disabling the automatic restart during a system failure. And I got this blue screen saying that the computer had suffered a fatal system error.

 

CHKDSK couldn't have done anything to mess up the computer, could it have? Because it was working just fine before I turned it off.

 

 

EDIT: The exact text on the blue screen is...

 

STOP: c000021a {Fatal System Error}

 

The Windows Logon Process system process terminated unexpectedly with a status of

   0xc000012f (0x00000000 0x00000000)

The system has been shut down


Edited by Kaljinyu, 05 March 2013 - 07:53 AM.


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#2 Kaljinyu

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Posted 05 March 2013 - 08:08 AM

Payday loan? Unfortunately I don't live in Australia. :(

 

But how does that help fix this boot problem?

 

Mod Edit:  Spam post removed - Hamluis.


Edited by hamluis, 30 April 2013 - 07:50 PM.


#3 Allan

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Posted 05 March 2013 - 08:14 AM

Ignore the post above - he's a spammer.

 

Boot to your XP CD and choose the first repair option. This will take you to the recovery console. Once there, run: chkdsk /r

 

Let's see where we are after that.


Edited by bloopie, 22 March 2013 - 04:04 PM.


#4 Kaljinyu

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Posted 05 March 2013 - 04:47 PM

Oooooh... boot to my XP CD? I... don't have it anymore. :( I do have Recovery Console installed, but is that even the same thing?



#5 Allan

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Posted 06 March 2013 - 08:11 AM

Yes. If the recovery console is installed, boot to the recovery console and run chkdsk /r



#6 Kaljinyu

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Posted 06 March 2013 - 10:46 PM

Sorry about the wait. I've been trying to boot into Recovery Console, but the screen just stays black. :(

 

Just so you know, I can also boot from a flash drive, I have xPUD on a flash drive for emergencies. Are we still out of luck?



#7 Allan

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Posted 08 March 2013 - 07:54 AM

Well no, not out of luck just yet. You can go to the website of your HD manufacturer and download and run their diagnostic utility.



#8 Kaljinyu

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Posted 10 March 2013 - 01:17 PM

Okay, so I open my tower case, and look for the label on the hard drive to see who made it? And how would I run the diagonistic? Would I have to run it from xPUD?



#9 Allan

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Posted 10 March 2013 - 01:33 PM

Just go to the website of the hd manufacturer, download their diagnostic utility, burn it to cd, boot to it and run it.



#10 Kaljinyu

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Posted 12 March 2013 - 05:40 PM

Sorry about the absence, I tried to get a CD burner, but couldn't. :(

 

Then I remembered, I don't think xPUD even has the software to burn a CD. :(

 

But I might be able to burn it to a flash drive. MAYBE. Would it work if I could burn it to a flash drive and boot from the flash drive?



#11 Allan

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Posted 13 March 2013 - 07:02 AM

I suppose you could try. But the easiest thing to do is to use a different computer to download and burn the software then boot to it on your system.



#12 cmptrgy

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Posted 13 March 2013 - 08:17 AM

It appears to me that what you have is a Log On issue

--- Try Safe Mode, do a System Restore prior to when the problem started

 

Refer to even if you have to use another computer

How to troubleshoot a "STOP 0xC000021A" error http://support.microsoft.com/kb/156669



#13 Kaljinyu

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Posted 13 March 2013 - 05:25 PM

No luck with Safe Mode. Of course, I only get STOP 0xC000021A when I disable automatic restart. CHKDSK couldn't have moved any system files, could it have?



#14 cmptrgy

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Posted 14 March 2013 - 07:08 AM

I would follow Allan's recommendation to burn the mfr's diagnostics uitilty from another computer to CD & go from there

Come to think of it, have you checked your BIOS settings?

--- Maybe you'll see something that needs correction. I don't know if there are any log on settings but it won't hurt to find out

--- In fact maybe returning the BIOS settings back to default would help

--- Just make sure you record what you change if any

Since you can't boot into Recovery Console or Safe Mode your options are pretty limited

--- However just in case these could be helpful check out the following

--- How to obtain Windows XP Setup disks for a floppy boot installation http://support.microsoft.com/kb/310994

--- I know you've pretty much covered your Recovery Console issues but maybe there's an item in there that could make a difference

--- How to install and use the Recovery Console in Windows XP http://support.microsoft.com/kb/307654

On whether or not CHKDSK is a cause of your problem I think the answer is it found a problem that needs to be addressed

--- If you want to know the CHKDSK report there is a way to get it but you have to be able to get into the Services to check out the results for each of the 5 sections 

--- So I would say that if a bad sector or data file needed fixing it isn't CHKDSK's fault but then of course it looks like it's a fault when doing the job its supposed to do

--- If you eventually can get into Services, I'll see if I can find the instructions on how to do that. I've had to do that twice but it's been quite a while since then



#15 Kaljinyu

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Posted 14 March 2013 - 05:42 PM

Alright, I'll check the BIOS settings out. That floppy boot thing sounds like an idea too, but alas, this computer doesn't have a floppy drive.

 

As for the manufacturer's diagonstics utility, the manufacturer is Seagate. But I'm looking through the website, and I found this...

 

http://www.seagate.com/gb/en/support/downloads/

 

Under Utilities, we've got three listed, SeaTools, SeaTools for DOS, and DiscWizard.

 

First off, I think the last time I messed around in SeaTools I messed up my hard drive something fierce. But Elise the Malware Study Hall Admin, along with a few other BleepingComputer experts, were able to fix it for me. Should I seek some support before trying it out?

 

Secondly, which of these should I use, do you think? Both SeaTools utilities are listed under External Hard Drives, so I'm not sure if it's meant for my hard drive, which is internal. And DiscWizard is for installation mostly, as well as partition editing (spooky stuff) and data moving. We're looking for a repair utility, right?






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