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Connection reset when browsing on facebook


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12 replies to this topic

#1 omralon

omralon

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  • Local time:02:27 PM

Posted 04 March 2013 - 03:59 PM

Hello,

I have a connection problem only on facebook.

After a few minutes of FB activity, I cannot open any FB page. This happens in all web browsers I tried (chrome, firefox, IE).

The message I get on my browser is:

 

           The connection was reset           
          The connection to the server was reset while the page was loading.


I
saw, that when I delete certain FB cookies, this solves the problem,
but the cookies are issued again and again, and thus the problem
persists.

The problematic cookies are all the "_e_03nC" cookies, so it appears.

 

Even
without deleting the cookies, facebook works fine after waiting a few
minutes, but the connection problems are repeated over and over again.

 

Again, this happens only on facebook. The rest of the websites work fine.

 

What can be done?

 

Thanks!!



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#2 jhayz

jhayz

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  • Local time:08:27 PM

Posted 06 March 2013 - 10:52 PM

Hi Marlon, Please download and do post the following

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.


Edited by jhayz, 06 March 2013 - 10:56 PM.

Tekken
 


#3 omralon

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Posted 08 March 2013 - 11:01 AM

 Results of screen317's Security Check version 0.99.60  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee VirusScan Enterprise   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner     
 JavaFX 2.1.1    
 Java™ 6 Update 33  
 Java 7 Update 13  
 Java version out of Date!
 Adobe Flash Player     11.6.602.171  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (19.0.2)
 Google Chrome 25.0.1364.152  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 McAfee VirusScan Enterprise EngineServer.exe  
 McAfee VirusScan Enterprise VsTskMgr.exe  
 McAfee VirusScan Enterprise Mcshield.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 42% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 



#4 omralon

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Posted 08 March 2013 - 11:05 AM

MiniToolBox by Farbar  Version:05-03-2013
Ran by owner (administrator) on 08-03-2013 at 18:03:14
Running from "C:\Documents and Settings\owner\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory
========================= IP Configuration: ================================

Intel® Wireless WiFi Link 5100 = Wireless Network Connection (Connected)
1394 Net Adapter = 1394 Connection 2 (Connected)
Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection (Media disconnected)
מנהל התקן לשרת גישה LAN Bluetooth = Bluetooth Network (Media disconnected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "{65C146E9-C67C-4891-A4EF-4251C7EE44D3}"

set address name="{65C146E9-C67C-4891-A4EF-4251C7EE44D3}" source=dhcp
set dns name="{65C146E9-C67C-4891-A4EF-4251C7EE44D3}" source=dhcp register=NONE
set wins name="{65C146E9-C67C-4891-A4EF-4251C7EE44D3}" source=dhcp

# Interface IP Configuration for "Bluetooth Network"

set address name="Bluetooth Network" source=dhcp
set dns name="Bluetooth Network" source=dhcp register=PRIMARY
set wins name="Bluetooth Network" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : LENOVO-0996C2B2

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : Yes

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : Home



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

        Physical Address. . . . . . . . . : 00-24-8C-5B-6B-2D



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . : Home

        Description . . . . . . . . . . . : Intel® Wireless WiFi Link 5100

        Physical Address. . . . . . . . . : 00-21-6B-4D-6C-F6

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 10.0.0.2

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 10.0.0.138

        DHCP Server . . . . . . . . . . . : 10.0.0.138

        DNS Servers . . . . . . . . . . . : 10.0.0.138

        Lease Obtained. . . . . . . . . . : Friday, March 08, 2013 5:42:20 PM

        Lease Expires . . . . . . . . . . : Friday, March 08, 2013 6:42:20 PM



Ethernet adapter {65C146E9-C67C-4891-A4EF-4251C7EE44D3}:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Check Point Virtual Network Adapter For SSL Network Extender - Packet Scheduler Miniport

        Physical Address. . . . . . . . . : 54-A2-41-44-F2-10



Ethernet adapter Bluetooth Network:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : מנהל התקן לשרת גישה LAN Bluetooth

        Physical Address. . . . . . . . . : 00-23-4D-EF-21-62

Server:  DSL6740U.Home
Address:  10.0.0.138

Name:    google.com
Addresses:  173.194.70.113, 173.194.70.139, 173.194.70.101, 173.194.70.100
      173.194.70.102, 173.194.70.138



Pinging google.com [173.194.70.113] with 32 bytes of data:



Reply from 173.194.70.113: bytes=32 time=95ms TTL=47

Reply from 173.194.70.113: bytes=32 time=75ms TTL=47



Ping statistics for 173.194.70.113:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 75ms, Maximum = 95ms, Average = 85ms

Server:  DSL6740U.Home
Address:  10.0.0.138

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=331ms TTL=49

Reply from 98.139.183.24: bytes=32 time=535ms TTL=49



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 331ms, Maximum = 535ms, Average = 433ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 24 8c 5b 6b 2d ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
0x3 ...00 21 6b 4d 6c f6 ...... Intel® Wireless WiFi Link 5100 - Packet Scheduler Miniport
0x4 ...54 a2 41 44 f2 10 ...... Check Point Virtual Network Adapter For SSL Network Extender - Packet Scheduler Miniport
0x10006 ...00 23 4d ef 21 62 ...... מנהל התקן לשרת גישה LAN Bluetooth - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       10.0.0.138        10.0.0.2      20
         10.0.0.0    255.255.255.0         10.0.0.2        10.0.0.2      20
         10.0.0.2  255.255.255.255        127.0.0.1       127.0.0.1      20
   10.255.255.255  255.255.255.255         10.0.0.2        10.0.0.2      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
        224.0.0.0        240.0.0.0         10.0.0.2        10.0.0.2      20
  255.255.255.255  255.255.255.255         10.0.0.2           10006      1
  255.255.255.255  255.255.255.255         10.0.0.2        10.0.0.2      1
  255.255.255.255  255.255.255.255         10.0.0.2               2      1
  255.255.255.255  255.255.255.255         10.0.0.2               4      1
Default Gateway:        10.0.0.138
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/24/2013 07:14:20 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 19.0.0.4794, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (02/23/2013 05:48:05 AM) (Source: Google Update) (User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/22/2013 05:48:05 PM) (Source: Google Update) (User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/15/2013 05:48:05 AM) (Source: Google Update) (User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/06/2013 09:06:10 PM) (Source: Application Error) (User: )
Description: Faulting application yahoom~1.exe, version 11.5.0.228, faulting module core_video.dll, version 1.0.0.56036, fault address 0x0016d93b.
Processing media-specific event for [yahoom~1.exe!ws!]

Error: (02/04/2013 00:58:51 AM) (Source: Application Error) (User: )
Description: Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [!ws!]


System errors:
=============
Error: (03/08/2013 06:05:34 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Framework Service service hung on starting.

Error: (03/08/2013 06:03:56 AM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%3

Error: (03/07/2013 07:09:37 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.

Error: (03/07/2013 07:09:01 PM) (Source: Service Control Manager) (User: )
Description: The McAfee McShield service hung on starting.

Error: (03/07/2013 07:08:04 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Framework Service service hung on starting.

Error: (03/07/2013 07:06:30 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%3

Error: (03/05/2013 08:46:21 AM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 10.0.0.2 on the
Network Card with network address 00216B4D6CF6.

Error: (03/04/2013 07:41:55 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 10.0.0.2 on the
Network Card with network address 00216B4D6CF6.

Error: (03/04/2013 09:07:01 AM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 10.0.0.2 on the
Network Card with network address 00216B4D6CF6.

Error: (02/28/2013 06:35:51 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 10.0.0.2 on the
Network Card with network address 00216B4D6CF6.


Microsoft Office Sessions:
=========================
Error: (02/24/2013 07:14:20 PM) (Source: Application Hang)(User: )
Description: firefox.exe19.0.0.4794hungapp0.0.0.000000000

Error: (02/23/2013 05:48:05 AM) (Source: Google Update)(User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/22/2013 05:48:05 PM) (Source: Google Update)(User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/15/2013 05:48:05 AM) (Source: Google Update)(User: LENOVO-0996C2B2)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (02/06/2013 09:06:10 PM) (Source: Application Error)(User: )
Description: yahoom~1.exe11.5.0.228core_video.dll1.0.0.560360016d93b

Error: (02/04/2013 00:58:51 AM) (Source: Application Error)(User: )
Description: 0.0.0.0unknown0.0.0.000000000


=========================== Installed Programs ============================

µTorrent (Version: 1.8.2)
µTorrent (Version: 3.1.3)
Access Help (Version: 2.10)
Adobe AIR (Version: 2.5.0.16600)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.171)
Adobe Flash Player 11 Plugin (Version: 11.6.602.171)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 11.6 (Version: 11.6.7.637)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
BS.Player FREE (Version: 2.50.1016)
Camera Center (Version: 1.0.24)
CCleaner (Version: 3.26)
Check Point SSL Network Extender Service (Version: 7.01.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 3.54.0.0)
Contextual Tool Extrafind
DirectXInstallService (Version: 9.0.2)
Drag-to-Disc (Version: 9.05)
eMule
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Free RAR Extract Frog (Version: 4.30)
Google Chrome (Version: 25.0.1364.152)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Talk Plugin (Version: 3.15.2.12038)
Google Update Helper (Version: 1.3.21.135)
GoToMeeting 4.5.0.457
HDAUDIO Soft Data Fax Modem with SmartCP (Version: 7.73.00.50)
Help Center (Version: 2.00h)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HP Memories Disc (Version: 1.0.4.805)
HP Photo and Imaging 2.0 - All-in-One (Version: 1.10.0000)
HP Photo and Imaging 2.0 - All-in-One Drivers (Version: 1.10.0000)
Integrated Camera (Version: 6.11.202.001)
Intel PROSet Wireless
Intel® PROSet/Wireless WiFi Software (Version: 12.00.1000)
InterVideo Register Manager (Version: 1.0.4.0)
InterVideo WinDVD (Version: 5.0-B11.1243)
J2SE Runtime Environment 5.0 Update 16 (Version: 1.5.0.160)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 33 (Version: 6.0.330)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 14.0.8117.416)
Lenovo Care (Version: 3.00b)
Lenovo Care Supplement (Version: 3.00b)
Lenovo Registration
Lenovo_ATK_Package (Version: 0.00.04.0)
McAfee Agent (Version: 4.0.0.1496)
McAfee VirusScan Enterprise (Version: 8.7.0)
Message Center (Version: 2.01d)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 English User Interface Pack (Version: 11.0.8173.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office XP Media Content (Version: 10.0.2619.0)
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft VC90 CRT + OMP (Version: 1.0.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mobile Broadband Connect (Version: 3.1.2049)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
Nero Audio Pack 1 (Version: 11.0.11500.110.0)
Nero Blu-ray Player (Version: 12.0.14300)
Nero Blu-ray Player Help (CHM) (Version: 12.0.4000)
Nero Core Components (Version: 11.0.18100)
Nero Kwik Media (Version: 1.18.18500)
Nero Kwik Media (Version: 12.0.01300)
Nero Kwik Media Help (CHM) (Version: 12.0.4000)
Nero Kwik Themes Basic (Version: 12.0.11500)
Nero SharedVideoCodecs (Version: 1.0.12100.2.0)
Nero Update (Version: 11.0.11800.31.0)
NVIDIA Drivers
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
On Screen Display (Version: 5.12.00)
PC Connectivity Solution (Version: 8.22.7.0)
PC-Doctor 5 for Windows (Version: 5.1.4957.02)
Picasa 3 (Version: 3.8)
Prerequisite installer (Version: 12.0.0002)
Presentation Director (Version: 4.00)
QuickTime (Version: 7.73.80.64)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.13.0000)
Rescue and Recovery (Version: 4.21.0016.00)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.55.01 (Version: 3.55.01)
Roxio Activation Module (Version: 1.0)
Roxio Central Audio (Version: 3.7.0)
Roxio Central Copy (Version: 3.7.0)
Roxio Central Core (Version: 3.7.0)
Roxio Central Data (Version: 3.7.0)
Roxio Central Tools (Version: 3.7.0)
Roxio Creator Small Business Edition (Version: 10.1)
Roxio Creator Small Business Edition (Version: 10.1.177)
Roxio Express Labeler 3 (Version: 3.2.1)
Segoe UI (Version: 14.0.4327.805)
Skype™ 6.1 (Version: 6.1.129)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sonic Icons for Lenovo (Version: 2.0.0)
SopCast 3.2.9 (Version: 3.2.9)
StreamTorrent 1.0
swMSM (Version: 12.0.0.1)
System Update (Version: 3.14.0034)
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 5.5.0.3100)
ThinkPad EasyEject Utility  (Version: 2.36)
ThinkPad FullScreen Magnifier (Version: 2.02)
ThinkPad PC Card Power Policy (Version: 1.02)
ThinkPad Power Management Driver for SL Series (Version: 1.44)
ThinkPad Power Manager (Version: 1.40)
ThinkPad UltraNav Driver (Version: 7.5.19.5)
ThinkPad UltraNav Utility (Version: 2.04)
ThinkVantage Access Connections (Version: 5.00)
ThinkVantage Active Protection System (Version: 1.61)
ThinkVantage Fingerprint Software 5.8 (Version: 5.8.2.4462)
ThinkVantage Technologies Welcome Message (Version: 2.00)
Update for Windows Internet Explorer 8 (KB2362765) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Veetle TV 0.9.18 (Version: 0.9.18)
Verizon Wireless BroadbandAccess Self Activation (Version: 1.3.2)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
VLC media player 2.0.3 (Version: 2.0.3)
Wallpapers
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (Version: 08/22/2008 7.0.0.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinISO (Version: 6.2.0.4590)
XP Themes (Version: 1.00.0000)
YTD Video Downloader 3.9.2

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 3071.23 MB
Available physical RAM: 2379 MB
Total Pagefile: 4955.94 MB
Available Pagefile: 4383.23 MB
Total Virtual: 2047.88 MB
Available Virtual: 1966.22 MB

========================= Partitions: =====================================

1 Drive c: (Preload) (Fixed) (Total:142.67 GB) (Free:3.76 GB) NTFS

========================= Users: ========================================

User accounts for \\LENOVO-0996C2B2

Administrator            ASPNET                   Guest                    
HelpAssistant            owner                    SUPPORT_388945a0         

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

14-12-2012 07:14:44 System Checkpoint
15-12-2012 07:28:32 System Checkpoint
16-12-2012 23:25:43 System Checkpoint
18-12-2012 00:20:32 System Checkpoint
19-12-2012 16:03:18 System Checkpoint
21-12-2012 09:27:11 System Checkpoint
21-12-2012 20:33:03 Software Distribution Service 3.0
23-12-2012 21:24:22 System Checkpoint
25-12-2012 20:32:57 System Checkpoint
27-12-2012 18:31:21 System Checkpoint
28-12-2012 18:33:06 System Checkpoint
29-12-2012 19:17:04 System Checkpoint
30-12-2012 22:45:13 System Checkpoint
01-01-2013 15:56:50 System Checkpoint
02-01-2013 18:52:50 System Checkpoint
03-01-2013 21:15:33 System Checkpoint
05-01-2013 06:46:21 Software Distribution Service 3.0
06-01-2013 18:49:36 System Checkpoint
07-01-2013 20:59:15 System Checkpoint
08-01-2013 07:19:07 Unsigned driver install
09-01-2013 07:43:45 System Checkpoint
09-01-2013 20:29:00 Software Distribution Service 3.0
10-01-2013 12:18:37 Unsigned driver install
11-01-2013 14:54:35 System Checkpoint
11-01-2013 17:21:59 Unsigned driver install
11-01-2013 17:30:40 Unsigned driver install
12-01-2013 18:09:54 System Checkpoint
13-01-2013 19:00:43 System Checkpoint
14-01-2013 22:02:38 Software Distribution Service 3.0
16-01-2013 12:45:35 System Checkpoint
17-01-2013 09:21:07 Unsigned driver install
17-01-2013 12:52:43 Unsigned driver install
18-01-2013 17:05:26 System Checkpoint
19-01-2013 17:46:22 System Checkpoint
20-01-2013 18:09:19 System Checkpoint
23-01-2013 07:19:46 System Checkpoint
24-01-2013 18:10:09 System Checkpoint
26-01-2013 08:11:00 System Checkpoint
27-01-2013 19:22:18 System Checkpoint
28-01-2013 23:19:20 System Checkpoint
30-01-2013 07:11:59 System Checkpoint
30-01-2013 23:50:11 Unsigned driver install
01-02-2013 07:08:53 Removed Java 7 Update 9
02-02-2013 11:16:55 System Checkpoint
03-02-2013 23:13:44 Removed Java 7 Update 11
06-02-2013 07:30:04 System Checkpoint
07-02-2013 18:29:21 System Checkpoint
08-02-2013 19:08:21 System Checkpoint
09-02-2013 20:57:54 Removed Skype Click to Call
12-02-2013 07:24:47 System Checkpoint
13-02-2013 18:02:59 System Checkpoint
13-02-2013 21:26:52 Software Distribution Service 3.0
13-02-2013 22:12:10 Software Distribution Service 3.0
13-02-2013 22:19:11 Software Distribution Service 3.0
13-02-2013 22:24:48 Software Distribution Service 3.0
13-02-2013 22:38:26 Software Distribution Service 3.0
13-02-2013 22:40:12 Software Distribution Service 3.0
13-02-2013 22:42:37 Software Distribution Service 3.0
13-02-2013 22:43:48 Software Distribution Service 3.0
14-02-2013 17:34:42 Software Distribution Service 3.0
15-02-2013 18:05:01 System Checkpoint
18-02-2013 07:38:06 System Checkpoint
19-02-2013 08:07:19 System Checkpoint
20-02-2013 17:36:38 System Checkpoint
21-02-2013 21:10:21 System Checkpoint
23-02-2013 00:31:59 System Checkpoint
24-02-2013 17:34:41 System Checkpoint
26-02-2013 17:53:58 System Checkpoint
27-02-2013 18:32:18 System Checkpoint
28-02-2013 20:19:23 System Checkpoint
02-03-2013 10:05:16 System Checkpoint
03-03-2013 17:07:14 System Checkpoint
04-03-2013 22:08:35 System Checkpoint
05-03-2013 22:35:36 System Checkpoint
08-03-2013 15:01:21 System Checkpoint

**** End of log ****
 



#5 jhayz

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Posted 09 March 2013 - 03:28 AM

Is it a work laptop or desktop and what model/brand? Disable the 1394 net adapter and bluetooth (if toggle button for wifi adapter is not one when turning on). I would also try removing McAfee and use a free antivirus like Microsoft Security Essentials, Avast or Avira. https://community.mcafee.com/docs/DOC-2371


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#6 omralon

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Posted 09 March 2013 - 03:35 AM

It's a Lenovo SL500 laptop.

 

I'll try disabling the 1394 net adapter and bluetooth.

Thanks!



#7 jhayz

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Posted 09 March 2013 - 04:07 AM

Replace also McAfee as it can bug your system with connection problems.


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#8 omralon

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Posted 09 March 2013 - 05:15 AM

I tried everything you said, but for now the problem persists. And again, only on facebook. Why could that be?

 

Have a good weekend...



#9 jhayz

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Posted 09 March 2013 - 09:41 PM

Check Point SSL Network Extender Service (Version: 7.01.0000)

Is this installed for work related connections? This is the only thing relevant to your issue that could be set limited access to certain sites.


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#10 omralon

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Posted 10 March 2013 - 04:15 AM

Yeah, it's installed to download academic articles from home.

 

But the thing is, I have had it (Check Point SSL Network Extender Service) for years w/o any problems. And now all of a sudden these connection problems, which come and go, and only on facebook. And only on the Lenovo laptops at home (we have 3 laptops and one desktop connected to a router. Only the Lenovos have the problem!). 

 

And when I delete FB cookies, the connection is OK. Is it something to do with the wireless connection? Only in the Lenovo laptops? 

Or maybe there's a way to block FB cookies?



#11 jhayz

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Posted 11 March 2013 - 12:41 AM

Do you use any 3rd party software to clear cookies and temp. files? Try using this http://www.piriform.com/ccleaner

*  Please don't use the Registry feature of Ccleaner.

Download also http://www.bleepingcomputer.com/download/adwcleaner/ and delete Adwares.


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#12 omralon

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Posted 11 March 2013 - 05:20 AM

I already have CCleaner, and have been using it for quite some time. But I have also been using the Registry feature. Is that bad?

 

I'll try Adwcleaner as well



#13 jhayz

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Posted 12 March 2013 - 12:46 AM

Did you remove McAfee Enterprise completely following the procedures here?


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