I am an unsophisticated user. I have some questions regarding broadband speed. I have AT&T DSL Elite Internet. I found a link to an FCC site wherein you can test your broad band speed (link: http://www.broadband.gov/). The results I got were as follows:
Download speed: 448 kbps
Upload speed: 231 kbps
Latency: 42 ms
Jitter: 2 ms
When I mouse over my internet icon in the system tray it says:
Local area connection
Speed: 100.0 Mbps
I went to the AT&T website and checked the various DSL options and they advertise as follows:
Pro internet: Downstream speeds up to 3Mbps
Elite Internet: Downstream speeds up to 6Mbps
Max Internet: Downstream speeds up to 12Mbps
Max Plus Internet: Downstream speeds up to 18Mbps
Max Turbo Internet: Downstream speeds up to 24Mbps
Now for the questions:
1) Can I assume the the connection speed of 100 Mbps as represented by the internet icon in the system tray is a maximum potential?
2) Am I reading the results of the test correctly and my actual internet speed is 1/1000 (approx.) of the speed being advertised by AT&T?
3) If #2 is true, would that be a problem with my hardware (computer or modem) or the network?
4) I have no idea what an acceptable value would be for Latency or Jitter; are the figures shown in the test results O.K.?
Note regarding question # 2: There was a class action lawsuit filed against AT&T regarding their internet service (actual speed being less than expected) and I received a small setllement check as part of the class.
Thank you for any information you can provide.