Posted 03 April 2006 - 10:21 AM
At work we have a Polaroid LCD 2000 TV that the boss wants to be used as a computer monitor. The problem is, when we turn on the computer, we see the screen that I call the boot up screen where it says windows and is loading. When the desktop loads, it goes blank and nothing is displayed.
I called Dell Tech Support and they suggested that I switch the plug to the analog one, since the TV is analog. So I took it off the digital converter and plugged it into the analog plug. This did not fix the problem. They thought the problem was the TV so they asked me to hit F2 during the boot screen and it took me into the BIOS screen. They say it's not a hardware issue since this screen can be displayed.
I called Polaroid to see if they had any suggestions, but they had none. I don't really think they know anything about using the TV as a monitor, despite the hookup for it in the back. I looked for drivers for this TV, thinking maybe it's just a driver problem, but the internet has no drivers for this TV. The boss now wants me to find something to make it work, and I am lost. I am the furthest thing from a tech, I only know how to use the computer programs once they are already loaded into the computer, and software and hardware issues leave me feeling stupid because I have no idea what to do.
Please, if anyone has any new suggestions, I would really appreciate it. My boss does not want to accept that this TV is not going to work as a monitor. I guess someone had gotten it to display for a short time on one occasion, but nobody knows what he did or how to get it to work again. Please help!!