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How to Diagnose whether Audio issue is driver or hardware related.. HP 110c Mini

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#1 MistaRE


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Posted 03 March 2013 - 02:08 PM

Hi -


A rather quick question - What steps should I take to verify whether the audio issue I am having with a laptop is hardware or driver related?


Some background on this laptop is as follows:


HP Compaq Mini 110c

2g PC5300 ram

Win XP SP 3


It came to me with sound not working - the previos owner complained that it sounded scratchy then the audio just quit working. They bought a new one. I got this one.


I dicovered all drivers were out of date and the bios - Flashed bios and updated the drivers. Audio worked fine.

I updated the Audio driver again about a month later - Audio quit working - And have un-installed and re-installed all the drivers trying to get the audio to work again - but it wouldn't.


A few months go by - I installed something on it - not sure what. Next time I turned it on - the Windows Welcome tone played. Tried a video - audio worked for a minute or two then just quit again.


This seems to be the constant now - shut it off for a while and the audio will suddenly work upon start up. Once I play something - it will quit working and stay not working till I shut it down and leave it for a while.


Audio sounds fine - not scratchy or anything when it does work.


I've tried a couple different Audio drivers for the 110 - and it didn't have any effect.

Is it hardware or driver...? hence my question on what steps to take to isolate the problem.



Edited by MistaRE, 03 March 2013 - 02:09 PM.

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