Hi, (reposting this as I put it in the wrong section - sorry)
I have an HP Pavilion desktop, OS is Win XP SP with IE 8 (I think it is!) and AVAST Free AV updated version yesterday. Today I booted it up, all ok, went into one yahoo mail account, then a 2nd one and then the screen froze. I could not get out of it, no cntrl alt del would come up, I could do nothing so closed PC down on the unit. Have tried since then to reboot PC but on screen comes up "going to sleep" and screen switches off and unit stays on, I cannot do anything at all except switch off the unit, it's not even booting up. Tried a different monitor but same happens.....unit is kaput methinks.
Question is, could updating to AVAST version 7.0. - - - - have caused this malfunction? When I booted up yesterday and Avast updated virus definitions it said it had a newer version and I am sure it said version 7.0 so I just clicked ok and it did it with no problems, in fact took very little time to download (unlike other versions I've done). I didn't use the PC very long after it did what it had to do, it restarted the PC and all was ok then I came off. Haven't used it since then until this morning when it gave up the ghost. I have never ever had a PC do this to me (the little swine lol).
If not due to Avast new version, what could have happened? Remember I cannot even get into the PC as it won't boot up but is there anyway I can get it to do that? I do not have installation disks and I am not au fait with technological stuff or doing much at all with computers apart from very basic things. I really would appreciate your comments/suggestions please, but if I feel I cannot cope I will have to say.
Thanks in advance for any help you may be able to pass my way. Cheers.
Edited by hamluis, 03 March 2013 - 04:45 PM.
Moved from XP to Internal Hardware - Hamluis.