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Black screen on camera and windows media player


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#1 indigomichael

indigomichael

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Posted 02 March 2013 - 02:48 PM

Hi.. I think this is got to do with my AMD graphic card: when attempting to use the built in camera of my HP laptop windows 8, a black screen comes up and the same goes for video files in windows media player.  The problem is fixed when I manually reinstall the graphic card from the HP Recovery Manager, but when the computer is restarted the same black screen problem shows up again.

 

So far I have to manually reinstall AMD every time I restart, and was hoping someone can help me correct this problem so I don't have to manually do it every day.

 

Any help please?



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#2 Grinler

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    Lawrence Abrams


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Posted 06 March 2013 - 01:30 PM

Definitely sounds like a driver issue. Have you checked for updated drivers?

#3 indigomichael

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Posted 29 March 2013 - 07:07 PM

Definitely sounds like a driver issue. Have you checked for updated drivers?

I have and turns out this was the solution.. Thanks for your help!






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