My laptop is currently in a dire condition and I am here to seek help and your expertise.
2 days ago, my computer had been affected by a Trojan malware called "zeroaccess.hi". My antivirus - McAcfee - warned me that it attached itself onto my Desktop.ini file in C-Drive and despite McAcfee's multiple attempts to erase it through rebooting, it was unable to defeat it.
I went on to look for a solution yesterday and I stumbled upon the McAcfee Rootkit Remover in the site below:
I thought there was finally hope in this battle and I tried it immediately. After a scan, the Remover claimed that it has cleaned the Trojan and a reboot is needed to get things back on track. Yet after I rebooted the system, it can no longer get into the Windows log-in screen. It can go as far as to the boot options selection screen, but even when I tried the Safe Mode options, a Blue Screen of Death with the following STOP error would appear & re-loop me back to the selection screen.
--> STOP: 0X000000F4 (0X0000000000000003, 0XFFFFFA8005437B30, 0XFFFFFA8005437E10, 0XFFFFF800033D3510)
I would be very grateful if you could help me with this matter!
Thank you for your time!
Edited by zeny, 02 March 2013 - 02:17 PM.