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Windows update error 80246008


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3 replies to this topic

#1 belloruski

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Posted 01 March 2013 - 09:17 PM

Mod edit: moved to Am I Infected from WIN7 ~~boopme

 

Hi,

 

I have been trying to figure out what is wrong with my Windows Update.

I don't know how long it hasn't been working ..

 

I followed the Troubleshooting on the Windows website that tells me there is an issue with the BITS but I can't find that listed in the Services ..

I've been trying to look and see if my system has been infected by malware or anything like that as well, but nothing has been found yet.

 

Not really sure what to do, and my system not being up to date is preventing me from doing alot of things :(

 

Any help would be appreciated...

 

Thankyou.


Edited by boopme, 01 March 2013 - 09:33 PM.


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#2 narenxp

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Posted 01 March 2013 - 09:30 PM

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters




  • Check Loaded Modules  and Detect TDLFS file systemDo not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now




  • Click Start Scan and allow the scan process to run

  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue




  • Click Reboot computer
  • Please post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply


===================================================


aswMBR

--------------------

  • Download aswMBR and save it to your desktop.
  • Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.
  • If you need help to disable your protection programs see here and here.
  • Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.
  • Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.



  • When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.



  • Please post the contents of the log in your next reply.

NOTE:  aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan  This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the   button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply.   Note:  If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button.


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • aswMBR log
  • ESET results

 



#3 business_always

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Posted 09 March 2013 - 03:59 PM

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-03-09 15:33:42
-----------------------------
15:33:42.969    OS Version: Windows x64 6.1.7601 Service Pack 1
15:33:42.969    Number of processors: 4 586 0x100
15:33:42.969    ComputerName: ALWAYSBUSINESS  UserName: BusinessAlways
15:33:44.841    Initialize success
15:34:34.923    AVAST engine defs: 13030900
15:35:21.348    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000072
15:35:21.364    Disk 0 Vendor: ST500LM0 2AR1 Size: 476940MB BusType: 11
15:35:21.380    Disk 0 MBR read successfully
15:35:21.380    Disk 0 MBR scan
15:35:21.395    Disk 0 Windows 7 default MBR code
15:35:21.442    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
15:35:21.458    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       183296 MB offset 206848
15:35:21.473    Disk 0 Partition - 00     0F Extended LBA            273521 MB offset 375597056
15:35:21.504    Disk 0 Partition 3 00     27 Hidden NTFS WinRE NTFS        20022 MB offset 935768064
15:35:21.567    Disk 0 Partition 4 00     07    HPFS/NTFS NTFS       273520 MB offset 375599104
15:35:21.614    Disk 0 scanning C:\Windows\system32\drivers
15:35:35.201    Service scanning
15:36:06.635    Modules scanning
15:36:06.651    Disk 0 trace - called modules:
15:36:06.698    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys
15:36:06.698    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005001060]
15:36:06.713    3 CLASSPNP.SYS[fffff880019af43f] -> nt!IofCallDriver -> [0xfffffa8003fc6ac0]
15:36:06.729    5 amd_xata.sys[fffff88001075b3f] -> nt!IofCallDriver -> \Device\00000072[0xfffffa80049d7610]
15:36:08.070    AVAST engine scan C:\Windows
15:36:13.359    AVAST engine scan C:\Windows\system32
15:39:32.977    AVAST engine scan C:\Windows\system32\drivers
15:39:46.050    AVAST engine scan C:\Users\BusinessAlways
15:45:14.009    AVAST engine scan C:\ProgramData
15:48:51.536    Scan finished successfully
15:51:34.685    Disk 0 MBR has been saved successfully to "C:\Users\BusinessAlways\Desktop\MBR.dat"
15:51:35.012    The log file has been saved successfully to "C:\Users\BusinessAlways\Desktop\aswMBR.txt"


 



#4 narenxp

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Posted 09 March 2013 - 04:02 PM

business_always

 

Please create a new topic

 

Thanks


Edited by narenxp, 09 March 2013 - 04:02 PM.





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