Windows 7 operating system.
Windows update start normal and tells to update 42 important updates and 1 optional update. 205,7 MB - 1.024,7 MB. Hit button [Install Updates] . Everything looks normal. At the end is ask for reboot. Still no problem. After boot it start with finishing the update and that ends with the error that say that the update fails and made undone. Normal startup of OS follows.
In the windows update menu is the error with a different 800 number. (unfortunately I don't know the prices numbers) Following the instruction on microsoft.com. I was pointing to different "Fix It" programs . Used them all without errors and without success.
Working on it for several hours now. I suppose there is a virus that pretend the win7 for updating.
I can use some help.
 corrected some spell check errors
 I Run the Windows Update again to get the error Numbers
I translate the error from my native language (NL Dutch) to English.
At the end of Windows Update we got a red shield (not good)
The message says:
A few updates are not installed
Restart the computer to complete updates
Completed: 42 Updates
Failed 2 updates
Code 8024200D Unknown failure (with a link to a help page)
Help page (google translation from Dutch to English)
--BEGIN HELP MESSAGE--
Windows Update error 8024200d
If Windows Update error 8024200d occurs, this may mean that an update is not completely downloaded or installed. With the System Update Readiness Tool for Windows can correct some conditions that lead to this error. Perform the following steps to use the utility:
Go to this article in the Knowledge Web. Information for advanced users to search the Windows version and system type of your computer and click the link to the System Update Readiness Tool for download. See Computer Information Display to your version of Windows to search.
Run Windows Update again.
The scan generally lasts no more than 15 minutes, but some computers may take more time. The Windows Update progress bar is not updated during the scan, and progress seems to stop at 60% for some time. This is normal. The scan is still running and you are advised not to cancel the update.
If the System Update Readiness Tool Tool solves the problem for you, you can consult other possible solutions in this article.
If you continue to see this error, see this automatic troubleshooter on the Microsoft Support website, or go to the Microsoft Answers website for more assistance.
Error codes this applies is:
--END HELP MESSAGE--
The link in automatic troubleshooter start windowsupdate.diagcab I did al the steps, launched all by MS adviced fix-it programs without result.
Edited by Rob Groen, 01 March 2013 - 03:15 PM.