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Chrome only works in no sandbox mode | Internet Explorer works w/o problem


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18 replies to this topic

#1 TheBigDogz

TheBigDogz

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Posted 28 February 2013 - 09:31 PM

Before I describe my problem, I want to let you all know that this is my work laptop.  My work IT people have already tried a lot of things such as combofix, malwarebytes, restore points, etc for THREE DAYS.  Therefore, I apologize in advance if the work that they did make it more difficult to fix.  I am coming here as my last resort before they reimage my computer. 


 

At the beginging of this week (2/25), I noticed that I cannot access any website via Chrome.  Chrome shows a circle animiation in the upper left hand corner of the window.  I have no problem in accessing the same website with IE.  One interesting observation is that all icons (Gmail, Google Drive, Google Search, etc) show "color" when I bring up Chrome.  This usually mean that they can access their associated services.  Chrome can still access my gmail setting, including my bookmarks etc.  I looked and did not notice any redirection in my proxy settings.


 

I contacted my IT guys then an they tried every which way possible to fix my problem.  They noted that Chrome would work in "no sandbox" mode but that's not safe.  They said I had some malware infection and they took care of them.  However, even Malwarebytes show zero infection, Chrome never works.  IE never has any problems.


 

I hope that I can find some help in this forum.  Here is the DDS log.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.7600.17115
Run by install at 19:45:57 on 2013-02-28
Microsoft Windows 7 Professional   6.1.7600.0.1252.1.1033.18.2936.1398 [GMT -6:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\AEADISRV.EXE
C:\Program Files\FileOpen\Services\FileOpenManagerSvc32.exe
C:\Program Files\Kaseya\MNDSHF73467808252560\AgentMon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\System32\snmp.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\FileOpen\Services\FileOpenBroker32.exe
C:\Program Files\Kaseya\MNDSHF73467808252560\KaUsrTsk.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Windows\system32\dllhost.exe
C:\Windows\System32\msdtc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Shoreline Communications\ShoreWare Client\STCLogin.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 8\SnagItBHO.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: SnagIt: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [FileOpenBroker] c:\program files\fileopen\services\FileOpenBroker32.exe
mRun: [KASHMNDSHF73467808252560] "c:\program files\kaseya\mndshf73467808252560\KaUsrTsk.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: dontdisplaylastusername = dword:1
mPolicies-System: MaxGPOScriptWait = dword:60
mPolicies-System: HideFastUserSwitching = dword:0
mPolicies-Windows\System: AddAdminGroupToRUP = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: ForceClassicControlPanel = dword:1
mPolicies-Explorer: DisablePersonalDirChange = dword:1
mPolicies-Explorer: ForceStartMenuLogOff = dword:1
mPolicies-Explorer: NoSMBalloonTip = dword:1
mPolicies-Explorer: NoFavoritesMenu = dword:1
mPolicies-Explorer: NoStartMenuMyMusic = dword:1
mPolicies-Explorer: NoStartMenuNetworkPlaces = dword:1
mPolicies-Explorer: NoSMMyPictures = dword:1
mPolicies-Explorer: NoAutoUpdate = dword:1
mPolicies-Explorer: RestrictWelcomeCenter = dword:1
mPolicies-Explorer: NoManageMyComputerVerb = dword:1
mPolicies-Explorer: NoComputersNearMe = dword:1
mPolicies-Explorer: NoDFSTab = dword:1
mPolicies-Explorer: NoSecurityTab = dword:1
mPolicies-Explorer: PromptRunasInstallNetPath = dword:1
mPolicies-Explorer: NoStartMenuMyGames = dword:1
mPolicies-Explorer: MemCheckBoxInRunDlg = dword:1
mPolicies-Explorer: NoUserFolderInStartMenu = dword:1
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.5.1
TCP: Interfaces\{78261805-971C-401B-8D5A-49F2238AB1A4} : DHCPNameServer = 192.168.5.1
TCP: Interfaces\{CA760A97-FBD0-46E2-80D2-B77958D263A9} : DHCPNameServer = 8.8.8.8 8.8.4.4
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\25.0.1364.97\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2011-10-27 14448]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2009-9-30 24064]
R1 nm3;Microsoft Network Monitor 3 Driver;c:\windows\system32\drivers\nm3.sys [2010-6-9 39736]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 DisplayLinkService;DisplayLinkManager;c:\program files\displaylink core software\DisplayLinkManager.exe [2011-10-5 6831464]
R2 FileOpenManagerSvc;FileOpen Manager Service;c:\program files\fileopen\services\FileOpenManagerSvc32.exe [2012-4-30 213888]
R2 KAMNDSHF73467808252560;Kaseya Agent;c:\program files\kaseya\mndshf73467808252560\AgentMon.exe [2013-1-15 847872]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-2-26 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-5-10 682344]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-1-31 3289208]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-23 2477304]
R2 Viewpoint Service;Viewpoint Service;c:\program files\viewpoint\common\ViewpointService.exe [2012-7-19 30152]
R3 ATSwpWDF;AuthenTec TruePrint USB WBF WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2009-12-3 625224]
R3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2011-10-27 251504]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2008-11-21 220288]
R3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-6-14 17296]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-9-9 106656]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2009-9-30 44800]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.sys [2013-1-15 19712]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-5-10 21104]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2009-9-30 47616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 NecUsb3;USB3 Service;c:\windows\system32\svchost.exe -k NecUsb3Sevic [2009-7-13 20992]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-11-9 160944]
S2 TeamViewer6.bak;TeamViewer 6;c:\users\wwchou\appdata\local\temp\teamviewer\version6\teamviewer_service.exe --> c:\users\wwchou\appdata\local\temp\teamviewer\version6\TeamViewer_Service.exe [?]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-4-21 30312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort_6.0.32700.0.sys [2011-10-27 21888]
S3 netr73;RT73 USB Extensible Wireless LAN Card Driver;c:\windows\system32\drivers\netr73.sys [2010-2-24 562464]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-4-21 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-4-21 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-4-21 121576]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S4 PRTGCoreService;PRTG Core Server Service;c:\program files\prtg network monitor\PRTG Server.exe [2012-12-26 6876944]
S4 PRTGProbeService;PRTG Probe Service;c:\program files\prtg network monitor\PRTG Probe.exe [2012-12-26 8466704]
.
=============== Created Last 30 ================
.
2013-02-28 21:06:32 -------- d-----w- c:\users\install\appdata\local\Google
2013-02-28 03:15:22 -------- d-----w- c:\program files\VS Revo Group
2013-02-27 23:21:20 -------- d-----w- c:\programdata\Norton
2013-02-27 22:54:38 103680 ----a-w- C:\kgldapow.sys
2013-02-27 22:28:50 -------- d-sh--w- C:\$RECYCLE.BIN
2013-02-27 22:25:28 -------- d-----w- c:\users\install\appdata\local\temp
2013-02-27 19:39:28 98816 ----a-w- c:\windows\sed.exe
2013-02-27 19:39:28 256000 ----a-w- c:\windows\PEV.exe
2013-02-27 19:39:28 208896 ----a-w- c:\windows\MBR.exe
2013-02-27 19:39:18 -------- d-----w- C:\ComboFix
2013-02-26 22:59:53 -------- d-----w- c:\program files\stinger
2013-02-01 18:52:21 -------- d-----w- c:\program files\WinPcap
2013-02-01 18:51:29 -------- d-----w- c:\program files\Wireshark
.
==================== Find3M  ====================
.
2013-02-27 04:45:57 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-27 04:45:57 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-25 15:00:39 861088 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-02-25 15:00:39 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-01-15 22:55:28 45056 ----a-w- c:\windows\system32\RemComSvc.exe
2013-01-15 22:53:23 1997380 ----a-w- c:\windows\system32\kcssetup.exe
2013-01-10 17:35:55 1171456 ----a-w- c:\windows\system32\RIOWMSP.DLL
2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
.
=================== ROOTKIT  ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7600 Disk: TOSHIBA_ rev.LH00 -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: >>UNKNOWN [0x82C54000]<< >>UNKNOWN [0x8B598000]<< >>UNKNOWN [0x8B587000]<< >>UNKNOWN [0x8B7EE000]<< >>UNKNOWN [0x82C1D000]<< >>UNKNOWN [0x8AEAB000]<< >>UNKNOWN [0x8B010000]<<
_asm { DEC EBP; POP EDX; NOP ; ADD [EBX], AL; ADD [EAX], AL; ADD [EAX+EAX], AL; ADD [EAX], AL;  }
1 ntkrnlpa!IofCallDriver[0x82C90458] -> \Device\Harddisk0\DR0[0x86E6D030]
\Driver\Disk[0x86E6B398] -> IRP_MJ_CREATE -> 0x8B59C39F
3 [0x8B59C59E] -> ntkrnlpa!IofCallDriver[0x82C90458] -> [0x86E6C420]
\Driver\hpdskflt[0x86E19EE8] -> IRP_MJ_CREATE -> 0x8B7EF406
5 [0x8B7EF4E5] -> ntkrnlpa!IofCallDriver[0x82C90458] -> [0x86434C30]
\Driver\ACPI[0x8571E810] -> IRP_MJ_CREATE -> 0x8AEB44AA
7 [0x8AEB43B2] -> ntkrnlpa!IofCallDriver[0x82C90458] -> \Device\Ide\IAAStorageDevice-1[0x8645A028]
\Driver\iaStor[0x8641A9D0] -> IRP_MJ_CREATE -> 0x8B051F98
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [BP+0x0], 0x0;  }
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 19:46:25.95 ===============
 

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:06:31 AM

Posted 01 March 2013 - 07:09 AM


Hello TheBigDogz

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 TheBigDogz

TheBigDogz
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Posted 01 March 2013 - 08:35 AM

 Results of screen317's Security Check version 0.99.60 
 Windows 7  x86 (UAC is disabled!) 
 Out of date service pack!!
 Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Symantec Endpoint Protection  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy
 SUPERAntiSpyware    
 Malwarebytes Anti-Malware version 1.70.0.1100 
 CCleaner    
 Java™ SE Development Kit 6 Update 24
 Java DB 10.6.2.1  
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome 25.0.1364.97 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

# AdwCleaner v2.113 - Logfile created 03/01/2013 at 07:18:09
# Updated 23/02/2013 by Xplode
# Operating system : Windows 7 Professional  (32 bits)
# User : Install - PRE-24
# Boot Mode : Normal
# Running from : C:\Users\install\Desktop\adwcleaner.exe
# Option [Delete]


 


***** [Services] *****


 


***** [Files / Folders] *****


 

Deleted on reboot : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\WWChou\AppData\LocalLow\Viewpoint


 

***** [Registry] *****


 

Key Deleted : HKCU\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint


 

***** [Internet Browsers] *****


 

-\\ Internet Explorer v8.0.7600.17115


 

[OK] Registry is clean.


 

-\\ Google Chrome v25.0.1364.97


 

File : C:\Users\install\AppData\Local\Google\Chrome\User Data\Default\Preferences


 

[OK] File is clean.


 

*************************


 

AdwCleaner[S1].txt - [2062 octets] - [01/03/2013 07:18:09]


 

########## EOF - C:\AdwCleaner[S1].txt - [2122 octets] ##########

 

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/


 

Operating System : Windows 7 (6.1.7600 ) 32 bits version
Started in : Normal mode
User : Install [Admin rights]
Mode : Remove -- Date : 03/01/2013 07:33:25
| ARK || FAK || MBR |


 

¤¤¤ Bad processes : 0 ¤¤¤


 

¤¤¤ Registry Entries : 7 ¤¤¤
[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)


 

¤¤¤ Particular Files / Folders: ¤¤¤


 

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x82F18069 -> HOOKED (Unknown @ 0x874726D8)
SSDT[14] : NtAlertThread @ 0x82EC5DC6 -> HOOKED (Unknown @ 0x874727B8)
SSDT[19] : NtAllocateVirtualMemory @ 0x82E8743B -> HOOKED (Unknown @ 0x87473BD8)
SSDT[59] : ExpInterlockedPopEntrySListResume @ 0x82EB3F42 -> HOOKED (Unknown @ 0x872CC118)
SSDT[74] : NtCreateMutant @ 0x82EBA2C3 -> HOOKED (Unknown @ 0x87472428)
SSDT[87] : NtCreateThread @ 0x82F1629A -> HOOKED (Unknown @ 0x87473D88)
SSDT[131] : NtFreeVirtualMemory @ 0x82CEE96D -> HOOKED (Unknown @ 0x874745B0)
SSDT[145] : NtImpersonateAnonymousToken @ 0x82E2E048 -> HOOKED (Unknown @ 0x87472518)
SSDT[147] : NtImpersonateThread @ 0x82E93CB3 -> HOOKED (Unknown @ 0x874725F8)
SSDT[168] : NtMapViewOfSection @ 0x82EBA585 -> HOOKED (Unknown @ 0x874744B0)
SSDT[177] : NtOpenEvent @ 0x82EBCC15 -> HOOKED (Unknown @ 0x87472348)
SSDT[191] : NtOpenProcessToken @ 0x82E77F11 -> HOOKED (Unknown @ 0x87473CC8)
SSDT[199] : NtOpenThreadToken @ 0x82E77775 -> HOOKED (Unknown @ 0x874741F0)
SSDT[304] : NtResumeThread @ 0x82EAD67D -> HOOKED (Unknown @ 0x8746A9B0)
SSDT[316] : NtSetContextThread @ 0x82F17B17 -> HOOKED (Unknown @ 0x87474110)
SSDT[333] : NtSetInformationProcess @ 0x82E88A35 -> HOOKED (Unknown @ 0x874742E0)
SSDT[335] : NtSetInformationThread @ 0x82EA4E22 -> HOOKED (Unknown @ 0x87472AC0)
SSDT[366] : NtSuspendProcess @ 0x82F17FA3 -> HOOKED (Unknown @ 0x87472268)
SSDT[367] : NtSuspendThread @ 0x82ED4D04 -> HOOKED (Unknown @ 0x87472900)
SSDT[370] : NtTerminateProcess @ 0x82E9D1B5 -> HOOKED (Unknown @ 0x87469560)
SSDT[371] : NtTerminateThread @ 0x82EAFF92 -> HOOKED (Unknown @ 0x874729E0)
SSDT[385] : NtUnmapViewOfSection @ 0x82EB738A -> HOOKED (Unknown @ 0x874743D0)
SSDT[399] : NtWriteVirtualMemory @ 0x82EC2C63 -> HOOKED (Unknown @ 0x874746A0)


 

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts


 

127.0.0.1       localhost


 


¤¤¤ MBR Check: ¤¤¤


 

+++++ PhysicalDrive0: TOSHIBA MK2556GSY +++++
--- User ---
[MBR] 01ba2948f895fd01720f8618f2bba5d2
[BSP] 3c5a85c8ce7325b8cbf74fb337eff2ae : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 238373 Mo
User = LL1 ... OK!
User = LL2 ... OK!


 

+++++ PhysicalDrive1: Ricoh SD Disk Device +++++
--- User ---
[MBR] 4bfc9778bbcac1e4cf980c8f1a22d867
[BSP] df4f83c1f72e36823a12b0dfc7617313 : MBR Code unknown
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 101 | Size: 243 Mo
Error reading LL1 MBR!
Error reading LL2 MBR!


 

Finished : << RKreport[2]_D_03012013_02d0733.txt >>
RKreport[1]_S_03012013_02d0728.txt ; RKreport[2]_D_03012013_02d0733.txt


 

 


 

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 March 2013 - 11:29 AM


Hello TheBigDogz

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 TheBigDogz

TheBigDogz
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Posted 01 March 2013 - 01:47 PM

Problem w/ Chrome remains.  I can sign in and pull all of my bookmarks from the cloud.  I still cannot go to any website.  IE is still working fine.

 

ComboFix 13-03-01.01 - wwchou 03/01/2013  11:54:20.2.2 - x86
Microsoft Windows 7 Professional   6.1.7600.0.1252.1.1033.18.2936.1747 [GMT -6:00]
Running from: c:\users\WWChou\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\data\shared\2007 ISO\Level II Processes\PI Stencil and PI Template - Originals\PI_Template 090808.vst
c:\users\WWChou\g2mdlhlpx.exe
c:\windows\$NtUninstallKB63234$\3356071303
c:\windows\$NtUninstallKB63234$\505080088\@
c:\windows\$NtUninstallKB63234$\505080088\cfg.ini
c:\windows\$NtUninstallKB63234$\505080088\Desktop.ini
c:\windows\$NtUninstallKB63234$\505080088\L\xadqgnnk
c:\windows\$NtUninstallKB63234$\505080088\U\00000001.@
c:\windows\$NtUninstallKB63234$\505080088\U\00000002.@
c:\windows\$NtUninstallKB63234$\505080088\U\00000004.@
c:\windows\$NtUninstallKB63234$\505080088\U\80000000.@
c:\windows\$NtUninstallKB63234$\505080088\U\80000004.@
c:\windows\$NtUninstallKB63234$\505080088\U\80000032.@
c:\windows\$NtUninstallKB63234$\505080088\version
c:\windows\system32\dds_trash_log.cmd
c:\windows\system32\URTTemp\regtlib.exe
c:\windows\system32\WPRO_41_2001woem.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-01 to 2013-03-01  )))))))))))))))))))))))))))))))
.
.
2013-03-01 18:15 . 2013-03-01 18:15 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-03-01 18:15 . 2013-03-01 18:15 -------- d-----w- c:\users\taopse\AppData\Local\temp
2013-03-01 18:15 . 2013-03-01 18:15 -------- d-----w- c:\users\OSI_Administrator\AppData\Local\temp
2013-02-26 22:59 . 2013-02-27 04:15 -------- d-----w- c:\program files\stinger
2013-02-26 22:50 . 2013-02-26 22:50 -------- d-----w- c:\users\WWChou\AppData\Local\Programs
2013-02-07 19:37 . 2013-02-07 19:37 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\Google
2013-02-01 20:40 . 2013-02-01 20:40 -------- d-----w- c:\users\WWChou\AppData\Roaming\Wireshark
2013-02-01 18:52 . 2013-02-01 18:52 -------- d-----w- c:\program files\WinPcap
2013-02-01 18:51 . 2013-02-01 18:53 -------- d-----w- c:\program files\Wireshark
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-27 04:45 . 2012-04-04 15:38 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-27 04:45 . 2011-06-20 14:23 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-25 15:00 . 2012-04-30 15:38 861088 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-02-25 15:00 . 2010-04-15 20:20 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-01-15 22:55 . 2013-01-15 22:55 45056 ----a-w- c:\windows\system32\RemComSvc.exe
2013-01-15 22:53 . 2013-01-15 22:55 1997380 ----a-w- c:\windows\system32\kcssetup.exe
2013-01-10 17:38 . 2013-01-10 17:38 40960 ----a-r- c:\users\WWChou\AppData\Roaming\Microsoft\Installer\{434C733C-27FA-423E-8CDC-F72B55631BA5}\RiotaxiIconW.exe
2013-01-10 17:38 . 2013-01-10 17:38 40960 ----a-r- c:\users\WWChou\AppData\Roaming\Microsoft\Installer\{434C733C-27FA-423E-8CDC-F72B55631BA5}\RiotaxiIconA.exe
2013-01-10 17:35 . 2013-01-10 17:38 1171456 ----a-w- c:\windows\system32\RIOWMSP.DLL
2012-12-14 22:49 . 2011-05-10 22:38 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ShoreTel Personal Call Manager"="c:\program files\Shoreline Communications\ShoreWare Client\ShoreTel.exe" [2012-10-19 2322432]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1173504]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-02-28 4763008]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-05-18 1314816]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-02-20 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-02-20 175640]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-02-20 167960]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 1797008]
"FileOpenBroker"="c:\program files\FileOpen\Services\FileOpenBroker32.exe" [2012-05-01 836480]
"KASHMNDSHF73467808252560"="c:\program files\Kaseya\MNDSHF73467808252560\KaUsrTsk.exe" [2012-03-21 409600]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"MaxGPOScriptWait"= 60 (0x3c)
"HideFastUserSwitching"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"DisablePersonalDirChange"= 1 (0x1)
"ForceStartMenuLogOff"= 1 (0x1)
"NoSMBalloonTip"= 1 (0x1)
"NoFavoritesMenu"= 1 (0x1)
"NoStartMenuMyMusic"= 1 (0x1)
"NoStartMenuNetworkPlaces"= 1 (0x1)
"NoSMMyPictures"= 1 (0x1)
"NoAutoUpdate"= 1 (0x1)
"RestrictWelcomeCenter"= 1 (0x1)
"NoManageMyComputerVerb"= 1 (0x1)
"NoDFSTab"= 1 (0x1)
"NoSecurityTab"= 1 (0x1)
"PromptRunasInstallNetPath"= 1 (0x1)
"NoStartMenuMyGames"= 1 (0x1)
"MemCheckBoxInRunDlg"= 1 (0x1)
"NoUserFolderInStartMenu"= 1 (0x1)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)
"DisablePersonalDirChange"= 1 (0x1)
"ForceStartMenuLogOff"= 1 (0x1)
"NoSMBalloonTip"= 1 (0x1)
"NoFavoritesMenu"= 1 (0x1)
"NoStartMenuMyMusic"= 1 (0x1)
"NoStartMenuNetworkPlaces"= 1 (0x1)
"NoSMMyPictures"= 1 (0x1)
"NoAutoUpdate"= 1 (0x1)
"RestrictWelcomeCenter"= 1 (0x1)
"NoManageMyComputerVerb"= 1 (0x1)
"NoDFSTab"= 1 (0x1)
"NoSecurityTab"= 1 (0x1)
"PromptRunasInstallNetPath"= 1 (0x1)
"NoStartMenuMyGames"= 1 (0x1)
"MemCheckBoxInRunDlg"= 1 (0x1)
"NoUserFolderInStartMenu"= 1 (0x1)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-143184\Scripts\Logoff\0\0]
"Script"=LOGOFF-V1.VBS
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-143184\Scripts\Logon\0\0]
"Script"=HKCU-Changes.VBS
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-143184\Scripts\Logon\0\1]
"Script"=LastLogon.vbs
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-143184\Scripts\Logon\0\2]
"Script"=CreateMyDocsLink.vbs
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-41589\Scripts\Logoff\0\0]
"Script"=LOGOFF-V1.VBS
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-41589\Scripts\Logon\0\0]
"Script"=HKCU-Changes.VBS
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-41589\Scripts\Logon\0\1]
"Script"=LastLogon.vbs
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-467940327-1964653684-925700815-41589\Scripts\Logon\0\2]
"Script"=CreateMyDocsLink.vbs
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KAMNDSHF73467808252560]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2011-08-30 18:24 624056 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 02:59 937920 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-12-22 06:57 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
2010-04-12 14:18 2356088 ----a-w- c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
2009-09-23 18:58 115560 ----a-w- c:\program files\Common Files\Symantec Shared\ccApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EasyTether]
2011-05-22 23:14 48648 ----a-w- c:\program files\Mobile Stream\EasyTether\easytthr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GoToMeeting]
2013-01-11 22:05 40376 ----a-w- c:\program files\Citrix\GoToMeeting\1082\g2mstart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-07-14 01:14 1173504 ----a-w- c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2012-11-09 17:27 17877168 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2013-02-28 19:43 4763008 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R2 NecUsb3;USB3 Service;c:\windows\System32\svchost.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R2 TeamViewer6.bak;TeamViewer 6;c:\users\wwchou\appdata\local\temp\teamviewer\version6\TeamViewer_Service.exe [x]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [x]
R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\DRIVERS\DisplayLinkUsbPort_6.0.32700.0.sys [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 netr73;RT73 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr73.sys [x]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [x]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [x]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [x]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);c:\windows\system32\drivers\WPRO_41_2001.sys [x]
R4 PRTGCoreService;PRTG Core Server Service;c:\program files\PRTG Network Monitor\PRTG Server.exe [x]
R4 PRTGProbeService;PRTG Probe Service;c:\program files\PRTG Network Monitor\PRTG Probe.exe [x]
S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [x]
S0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [x]
S1 nm3;Microsoft Network Monitor 3 Driver;c:\windows\system32\DRIVERS\nm3.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [x]
S2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [x]
S2 FileOpenManagerSvc;FileOpen Manager Service;c:\program files\FileOpen\Services\FileOpenManagerSvc32.exe [x]
S2 KAMNDSHF73467808252560;Kaseya Agent;c:\program files\Kaseya\MNDSHF73467808252560\AgentMon.exe [x]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [x]
S2 Viewpoint Service;Viewpoint Service;c:\program files\Viewpoint\Common\ViewpointService.exe [x]
S3 ATSwpWDF;AuthenTec TruePrint USB WBF WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [x]
S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [x]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [x]
S3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IFXTPM;IFXTPM;c:\windows\system32\DRIVERS\IFXTPM.SYS [x]
S3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.SYS [x]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [x]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\DRIVERS\rismc32.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - FileOpenWebPublisherScreenHookDriver
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
NecUsb3Sevic REG_MULTI_SZ    NecUsb3
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
WINIO
pgfilter
dlcq_device
lxcj_device
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-02-28 21:08 1629648 ----a-w- c:\program files\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 04:45]
.
2013-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-02-28 21:06]
.
2013-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-02-28 21:06]
.
2013-02-26 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task 07723199-9230-4a23-9bad-b7ef43ff9eed.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-05-04 17:52]
.
2013-02-26 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task e031e713-6e11-497a-b51e-547bdae424bc.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-05-04 17:52]
.
2013-03-01 c:\windows\Tasks\updater.exe.job
- c:\ti\updater.exe [2011-11-09 21:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
Trusted Zone: Orbits.Net
TCP: DhcpNameServer = 10.200.192.10 10.1.1.23
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
.
.
------- File Associations -------
.
.scr=DWGTrueViewScriptFile
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-Symantec Antvirus
AddRemove-Advanced Office Password Recovery - c:\program files\Elcomsoft\AOPR\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-01  12:17:46
ComboFix-quarantined-files.txt  2013-03-01 18:17
.
Pre-Run: 175,324,626,944 bytes free
Post-Run: 174,927,384,576 bytes free
.
- - End Of File - - A9E94BD74A2AACB9F62D4C1F7CFDEC5A
 



#6 gringo_pr

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    Bleepin Gringo


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Posted 01 March 2013 - 02:37 PM


Hello TheBigDogz

First I need you to go Google Sync and sign into your account

scroll down until you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
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#7 TheBigDogz

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Posted 01 March 2013 - 03:29 PM

Gringo,

 

I did everything that you suggested.  No improvements.



#8 gringo_pr

gringo_pr

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Posted 01 March 2013 - 04:00 PM



Hello TheBigDogz


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything after

    ==================
    Scan finished
    ==================
  • and I will see if I want to see the whole report

    Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo






I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#9 TheBigDogz

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Posted 01 March 2013 - 04:53 PM

15:13:29.0370 4352  TDSS rootkit removing tool 2.8.16.0 Feb 11 2013 18:50:42
15:13:29.0989 4352  ============================================================
15:13:29.0989 4352  Current date / time: 2013/03/01 15:13:29.0989
15:13:29.0989 4352  SystemInfo:
15:13:29.0989 4352 
15:13:29.0989 4352  OS Version: 6.1.7600 ServicePack: 0.0
15:13:29.0989 4352  Product type: Workstation
15:13:29.0989 4352  ComputerName: PRE-24
15:13:29.0989 4352  UserName: wwchou
15:13:29.0989 4352  Windows directory: C:\Windows
15:13:29.0989 4352  System windows directory: C:\Windows
15:13:29.0989 4352  Processor architecture: Intel x86
15:13:29.0989 4352  Number of processors: 2
15:13:29.0989 4352  Page size: 0x1000
15:13:29.0989 4352  Boot type: Normal boot
15:13:29.0989 4352  ============================================================
15:13:30.0691 4352  Drive \Device\Harddisk0\DR0 - Size: 0x3A38B2E000 (232.89 Gb), SectorSize: 0x200, Cylinders: 0x76C1, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000050
15:13:30.0695 4352  Drive \Device\Harddisk1\DR1 - Size: 0xF3F3600 (0.24 Gb), SectorSize: 0x200, Cylinders: 0x1F, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'W'
15:13:30.0697 4352  ============================================================
15:13:30.0697 4352  \Device\Harddisk0\DR0:
15:13:30.0697 4352  MBR partitions:
15:13:30.0697 4352  \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x800, BlocksNum 0x32000
15:13:30.0697 4352  \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x32800, BlocksNum 0x1D192800
15:13:30.0697 4352  \Device\Harddisk1\DR1:
15:13:30.0698 4352  MBR partitions:
15:13:30.0698 4352  \Device\Harddisk1\DR1\Partition1: MBR, Type 0x6, StartLBA 0x65, BlocksNum 0x79F9B
15:13:30.0698 4352  ============================================================
15:13:30.0723 4352  C: <-> \Device\Harddisk0\DR0\Partition2
15:13:30.0743 4352  D: <-> \Device\Harddisk0\DR0\Partition1
15:13:30.0743 4352  ============================================================
15:13:30.0743 4352  Initialize success
15:13:30.0743 4352  ============================================================
15:14:03.0046 3548  Deinitialize success

 



#10 TheBigDogz

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Posted 01 March 2013 - 04:55 PM

The rest of the TDSSKiller log.  Too long to paste and too big to attach.

 

http://dl.dropbox.com/u/7724427/TDSSKiller.2.8.16.0_01.03.2013_15.18.11_log.txt



---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1020


 

© Malwarebytes Corporation 2011-2012


 

OS version: 6.1.7600 Windows 7 x86


 

Account is Administrative


 

Internet Explorer version: 8.0.7600.16385


 

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.527000 GHz
Memory total: 3078897664, free: 1794416640


 

------------ Kernel report ------------
     03/01/2013 15:26:40
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\67634885.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\pcmcia.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\DRIVERS\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\vmstorfl.sys
\SystemRoot\system32\DRIVERS\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\drivers\sfaudio.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\dlkmdldr.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\SRTSP.SYS
\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20130228.017\NAVEX15.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT.SYS
\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20130228.017\NAVENG.SYS
\SystemRoot\System32\Drivers\SRTSPX.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\SYMTDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\nm3.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\easytthr.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\system32\drivers\dlkmd.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECI.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\e1y6032.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\netw5v32.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rimmptsk.sys
\SystemRoot\system32\DRIVERS\rismc32.sys
\SystemRoot\system32\DRIVERS\SMCLIB.SYS
\SystemRoot\System32\DRIVERS\scfilter.sys
\SystemRoot\system32\DRIVERS\IFXTPM.SYS
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\cpqbttn.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\ADIHdAud.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\AGRSM.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\System32\Drivers\ATSwpWDF.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\snp2uvc.sys
\SystemRoot\system32\DRIVERS\STREAM.SYS
\SystemRoot\system32\DRIVERS\sncduvc.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\parvdm.sys
\??\C:\Program Files\FileOpen\Services\fowp32.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\drivers\rdpdr.sys
\??\C:\Windows\system32\drivers\KAPFA.SYS
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\WPRO_41_2001.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\SYMREDRV.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\lpk.dll
\Windows\System32\advapi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\user32.dll
\Windows\System32\imm32.dll
\Windows\System32\msctf.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\ws2_32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\ole32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\iertutil.dll
\Windows\System32\difxapi.dll
\Windows\System32\nsi.dll
\Windows\System32\setupapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\psapi.dll
\Windows\System32\shell32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\kernel32.dll
\Windows\System32\gdi32.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\urlmon.dll
\Windows\System32\shlwapi.dll
\Windows\System32\normaliz.dll
\Windows\System32\usp10.dll
\Windows\System32\devobj.dll
\Windows\System32\wintrust.dll
\Windows\System32\KernelBase.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\msasn1.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff879b96b8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000091\
Lower Device Object: 0xffffffff88d8f740
Lower Device Driver Name: \Driver\rimmptsk\
Driver name found: rimmptsk
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff86e72ac8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff8645f028
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.03.01.09
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff86e72ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86e72700, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86e72ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86e72020, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xffffffff86439b40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8645f028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xffffffff97d23408, 0xffffffff86e72ac8, 0xffffffff8598a048
Lower DeviceData: 0xffffffffc787e2c8, 0xffffffff8645f028, 0xffffffff85957710
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 5135D748


 

Partition information:


 

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800


 

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 206848  Numsec = 488187904
    Partition file system is NTFS
    Partition is bootable


 

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0


 

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0


 

Disk Size: 250059350016 bytes
Sector size: 512 bytes


 

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff879b96b8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff879b9398, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff879b96b8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff88d8f740, DeviceName: \Device\00000091\, DriverName: \Driver\rimmptsk\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0xffffffffd8386148, 0xffffffff879b96b8, 0xffffffff85989500
Lower DeviceData: 0xffffffff8ed1d030, 0xffffffff88d8f740, 0xffffffff85939048
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 0


 

Partition information:


 

    Partition 0 type is Other (0x6)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 101  Numsec = 499611


 

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0


 

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0


 

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0


 

Disk Size: 255800832 bytes
Sector size: 512 bytes


 

Done!
Performing system, memory and registry scan...
Read File: File "c:\ProgramData\{9F6B9F1B-607D-414B-81CA-E63E8ED69AFE}\Epicor9Client.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{9F6B9F1B-607D-414B-81CA-E63E8ED69AFE}\instance.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{9F6B9F1B-607D-414B-81CA-E63E8ED69AFE}\Epicor9Client.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{9F6B9F1B-607D-414B-81CA-E63E8ED69AFE}\instance.dat" is compressed (flags = 1)
Done!
Scan finished
=======================================


 


 



#11 gringo_pr

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Posted 01 March 2013 - 08:26 PM

Lets set the computers DNS to opendns and lets see how it does - https://store.opendns.com/setup/operatingsystem/windows-7
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#12 TheBigDogz

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Posted 02 March 2013 - 01:46 AM

Open DNS didn't help.



#13 TheBigDogz

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Posted 12 March 2013 - 08:45 AM

Any more suggestions to this problem?



#14 gringo_pr

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Posted 12 March 2013 - 01:03 PM


Hello TheBigDogz

I would like you to download an updated version of combofix.

update combofix
  • Delete the version of combofix you have now on your desktop and download a new one from here**Note: It is important that it is saved directly to your desktop**

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.

    Note:Do not mouseclick combofix's window while it's running. That may cause it to stall

    Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



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#15 gringo_pr

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Posted 16 March 2013 - 02:57 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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