I have a very strange problem no one can seem to answer for me. I had an external hard drive (a My Book), which one day crashed. Here’s the odd thing about it. It is still turning. But when I plug it into any of my three computers, none can read it. “System Information” tells me it is “working properly.” The device manager sees it. But the two Windows computers can’t read it – they see it, they recognize it’s there, but they can’t read it. Even the “device manager” shows it’s there, but nothing can read it. For istance – the “safely remove hardware” icon reocgnizes it’s there when it’s plugged in, but the computer can’t read it. I have two other externals plugged in. One is drive M, the other is drive N. When I plug the damaged one in, the computer sees it, but doesn’t assign it a letter.
To make things more complicated, my third computer is a Mac (an old G-4). Someone told me Macs can sometimes read things Windows machines can’t. So, I plugged it into the Mac. Lo and behind, it WAS able to read it. So, I started pulling folders from it to save them. Then, all of the sudden, the Mac stopped reading it. I’ve bought four or five different recovery programs and none of them work – but they still show me the hard drive is turning (and I can hear it turning) and everything that was on it is still on it. But nothing can read it.
The main computer I use has Windows XP; another I have has Windows 7. And the problem is the same in both.
It’s the strangest problem I’ve ever seen. Anybody have any idea how I can get what’s on this hard drive off?