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Cannot control computer


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7 replies to this topic

#1 hoardtrot

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Posted 28 February 2013 - 11:19 AM

Please help,

 

Yesterday my girlfriend dowloaded a program she should't have and it led to the inability to open or use any programs. Access was denied. I restarted because there were no other options and all I got was a picture of the login screen without the icon to login and the quick flash of some characters across the screen that were foreign to me but may have been computer code. It never went past this. I was able to restore back to previous restore point and using Vipre and MalwareBytes I can't find any lingering effects of these problems but I want to make sure there is no longer an infection that can interfere with my files.

Any assitance is greatly appreciated.


Edited by hoardtrot, 28 February 2013 - 04:24 PM.


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#2 Broni

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Posted 28 February 2013 - 05:36 PM

Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Download Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


NOTE. Make sure all logs are pasted not attached.


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#3 hoardtrot

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Posted 28 February 2013 - 08:17 PM

Thanks for your help Broni,

here's the info:

 

checkup.txt

 Results of screen317's Security Check version 0.99.60  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
GFI Software VIPRE   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Adobe Flash Player 11.6.602.168  
 Adobe Reader XI  
 Mozilla Firefox (19.0)
 Google Chrome 24.0.1312.57  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 Symantec Norton Online Backup NOBuClient.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 20-02-2013
Ran by Lisa (administrator) on 28-02-2013 at 19:38:47
Running from "C:\Users\Lisa\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

MiniToolBox by Farbar  Version:10-01-2013
Ran by Lisa (administrator) on 28-02-2013 at 19:40:51
Running from "C:\Users\Lisa\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set subinterface interface=?03 subinterface=ethernet_9 mtu=1477
set subinterface interface=?03 subinterface=ethernet_20 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Lisa-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : E0-2A-82-CD-0E-51
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 8C-A9-82-05-71-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 8C-A9-82-05-71-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 8C-A9-82-05-71-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1d44:3b09:82f1:531e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, February 28, 2013 4:33:00 PM
   Lease Expires . . . . . . . . . . : Friday, March 01, 2013 4:32:59 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 277653890
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-D3-11-2D-64-31-50-7D-A9-B1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{2BED311F-5F89-4E37-B99E-741BE16AA8DC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c7b:9c8:b594:a3b5(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1c7b:9c8:b594:a3b5%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{AD3ADEBE-4C74-4387-9827-F7D0BB32A85F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{74BC1915-1285-4692-A7D5-930065F75240}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:800::1003
      74.125.228.4
      74.125.228.5
      74.125.228.1
      74.125.228.2
      74.125.228.0
      74.125.228.8
      74.125.228.6
      74.125.228.3
      74.125.228.7
      74.125.228.9
      74.125.228.14


Pinging google.com [74.125.228.5] with 32 bytes of data:
Reply from 74.125.228.5: bytes=32 time=17ms TTL=252
Reply from 74.125.228.5: bytes=32 time=17ms TTL=252

Ping statistics for 74.125.228.5:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 17ms, Average = 17ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=422ms TTL=51
Reply from 98.138.253.109: bytes=32 time=438ms TTL=51

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 422ms, Maximum = 438ms, Average = 430ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 6ms, Average = 5ms
===========================================================================
Interface List
 18...e0 2a 82 cd 0e 51 ......Bluetooth Device (Personal Area Network)
 13...8c a9 82 05 71 09 ......Microsoft Virtual WiFi Miniport Adapter #2
 12...8c a9 82 05 71 09 ......Microsoft Virtual WiFi Miniport Adapter
 11...8c a9 82 05 71 08 ......Intel® WiFi Link 1000 BGN
  1...........................Software Loopback Interface 1
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    281
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:1c7b:9c8:b594:a3b5/128
                                    On-link
 11    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::1c7b:9c8:b594:a3b5/128
                                    On-link
 11    281 fe80::1d44:3b09:82f1:531e/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 09:40:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: SBAMSvc.exe, version: 6.1.5493.0, time stamp: 0x508f375a
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x139c
Faulting application start time: 0xSBAMSvc.exe0
Faulting application path: SBAMSvc.exe1
Faulting module path: SBAMSvc.exe2
Report Id: SBAMSvc.exe3


System errors:
=============
Error: (02/28/2013 04:33:45 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

Error: (02/28/2013 04:33:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (02/28/2013 04:33:29 PM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error:
%%1068

Error: (02/28/2013 04:33:27 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (02/28/2013 11:40:41 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EgisTec Service service.

Error: (02/28/2013 11:23:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EgisTec Service service.

Error: (02/28/2013 11:01:56 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

Error: (02/28/2013 11:01:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (02/28/2013 11:01:35 AM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error:
%%1068

Error: (02/28/2013 11:01:32 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 02:08:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 11:42:50 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (02/28/2013 11:22:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2013 09:40:50 AM) (Source: Application Error)(User: )
Description: SBAMSvc.exe6.1.5493.0508f375antdll.dll6.1.7601.177254ec49b8fc0000374000ce6c3139c01ce1572e9c0fca8C:\Program Files (x86)\GFI Software\VIPRE\SBAMSvc.exeC:\Windows\SysWOW64\ntdll.dlld85d3bb9-81b4-11e2-ae04-e02a82cd0e51


CodeIntegrity Errors:
===================================
  Date: 2013-02-28 10:22:20.695
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-28 10:22:20.664
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.6.602.168)
Adobe Reader XI (Version: 11.0.00)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Alcor Micro USB Card Reader (Version: 1.2.517.35221)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Backup Assistant Plus
Bamboo (Version: 5.2.4-6)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3
Bing Bar (Version: 7.1.361.0)
BioExcess (Version: 7.0.33.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Broadcom 2070 Bluetooth 3.0 (Version: 6.3.0.5600)
Build-a-lot 2 (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Citrix Presentation Server Client (Version: 10.150.58643)
CyberLink DVD Suite (Version: 7.0.3003)
D3DX10 (Version: 15.4.2368.0902)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's Carnival Adventure (Version: 2.2.0.95)
DVD Menu Pack for HP MediaSmart Video (Version: 4.1.4121)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Final Drive Nitro (Version: 2.2.0.95)
GIMP 2.8.2 (Version: 2.8.2)
Google Chrome (Version: 25.0.1364.97)
Google Earth Plug-in (Version: 6.2.2.6613)
Google Talk Plugin (Version: 3.14.17.11865)
Google Update Helper (Version: 1.3.21.135)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
HP 3D DriveGuard (Version: 4.0.5.1)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Documentation (Version: 1.1.1.0)
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.1.4229)
HP MediaSmart Movies and TV (Version: 1.0.0.10)
HP MediaSmart Music (Version: 4.1.4215)
HP MediaSmart Photo (Version: 4.1.4211)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.1.4214)
HP MediaSmart Webcam (Version: 4.1.3024)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.3.0)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.0.3)
HP Product Detection (Version: 10.7.9.0)
HP Quick Launch (Version: 2.3.6)
HP QuickWeb Installer (Version: 1.3.11.0)
HP Setup (Version: 8.1.4186.3400)
HP SimplePass Identity Protection (Version: 7.0.33.0)
HP Software Framework (Version: 4.0.112.1)
HP Wireless Assistant (Version: 4.0.9.0)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IDT Audio (Version: 1.0.6324.0)
IHA_MessageCenter (Version: 1.8.70)
Inkscape 0.48.2 (Version: 0.48.2)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2141)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.02.0000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Driver (Version: 01.02.00.1002)
Intel® Wireless Display (Version: 1.2.15.0)
iTunes (Version: 10.6.0.40)
Java™ 7 Update 3 (64-bit) (Version: 7.0.30)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2907)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MotoCast (Version: 2.0.31)
Motorola Device Manager (Version: 2.3.4)
Motorola Device Software Update (Version: 12.10.3002)
MOTOROLA MEDIA LINK (Version: 1.9.0002.0)
Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.1.4030)
Mozilla Firefox 19.0 (x86 en-US) (Version: 19.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Norton Online Backup (Version: 2.5.0.85)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
QuickTime (Version: 7.71.80.42)
Realtek Ethernet Controller Driver (Version: 7.25.824.2010)
Recovery Manager (Version: 5.5.3023)
Roxio CinemaNow 2.0 (Version: 1.0.284)
Skype Click to Call (Version: 6.6.11664)
Skype™ 6.1 (Version: 6.1.129)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
Times Reader (Version: 2.061)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
Validity Sensors DDK (Version: 4.1.139.0)
VIPRE Internet Security (Version: 6.1.5493)
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
WebTablet IE Plugin (Version: 1.1.0.7)
WebTablet Netscape Plugin (Version: 1.1.0.5)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.14)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 1.00.0000)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================

Name: SBRE
Description: SBRE
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SBRE
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3893.86 MB
Available physical RAM: 1996.04 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 5590.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:441.75 GB) (Free:372.72 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:23.72 GB) (Free:3.46 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\LISA-HP

Administrator            Guest                    Lisa                     


**** End of log ****

 

Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.28.13

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Lisa :: LISA-HP [administrator]

Protection: Disabled

2/28/2013 7:50:55 PM
mbam-log-2013-02-28 (19-50-55).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 209844
Time elapsed: 3 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Malwarebytes Anti-Rootkit BETA 1.01.0.1020
www.malwarebytes.org

Database version: v2013.02.28.13

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Lisa :: LISA-HP [administrator]

2/28/2013 8:14:51 PM
mbar-log-2013-02-28 (20-14-51).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 31760
Time elapsed: 18 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1020

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.400000 GHz
Memory total: 4083007488, free: 2009141248

------------ Kernel report ------------
     02/28/2013 19:55:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\SbFw.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\dvmio.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\wacomvhid.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\SBFWIM.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\WDKMD.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\wacommousefilter.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\drivers\btwampfl.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\sbapifs.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\sbwtis.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imm32.dll
\Windows\System32\difxapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\psapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\msctf.dll
\Windows\System32\iertutil.dll
\Windows\System32\kernel32.dll
\Windows\System32\gdi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\lpk.dll
\Windows\System32\usp10.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\urlmon.dll
\Windows\System32\sechost.dll
\Windows\System32\advapi32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ole32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\user32.dll
\Windows\System32\normaliz.dll
\Windows\System32\shell32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\msvcrt.dll
\Windows\System32\nsi.dll
\Windows\System32\wintrust.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\crypt32.dll
\Windows\System32\devobj.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80052bb060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004fe4050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.02.28.13
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80052bb060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80052bbb20, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80052bb060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005161b10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa8004fe4050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00abe1a50, 0xfffffa80052bb060, 0xfffffa800431a790
Lower DeviceData: 0xfffff8a00bc23e60, 0xfffffa8004fe4050, 0xfffffa80049b1090
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 522B6E86

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 926412800

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 926822400  Numsec = 49737728

    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 976560128  Numsec = 210992

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================

 

Thanks again!!!!!!!





 



#4 Broni

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Posted 28 February 2013 - 09:16 PM

Looks good so far.

 

Does your VIPRE include a firewall?

 

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 hoardtrot

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Posted 01 March 2013 - 03:57 PM

It does include a firewall but I'm not sure if anything needs to be changed other than using the default settings. It also has a bad website blocker but it blocked a couple of the sites you sent me to for downloads. I tried to make exceptions but it didn't work so I had to turn the blocker off. It looks to me that the computer is clean but here are the results of the remaining tests:

 

# AdwCleaner v2.113 - Logfile created 03/01/2013 at 09:36:13
# Updated 23/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Lisa - LISA-HP
# Boot Mode : Normal
# Running from : C:\Users\Lisa\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\fk9wwrup.default\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}
File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\fk9wwrup.default\searchplugins\Search_Results.xml
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\ProgramData\boost_interprocess

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0 (en-US)

File : C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\fk9wwrup.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v25.0.1364.97

File : C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.1750] : homepage = "hxxp://www.searchnu.com/102",

*************************

AdwCleaner[R1].txt - [1864 octets] - [01/03/2013 09:35:26]
AdwCleaner[S1].txt - [1818 octets] - [01/03/2013 09:36:13]

########## EOF - C:\AdwCleaner[S1].txt - [1878 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.6 (02.27.2013:1)
OS: Windows 7 Home Premium x64
Ran by Lisa on Fri 03/01/2013 at  9:47:30.96
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll



~~~ Folders

Failed to delete: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Users\Lisa\appdata\locallow\datamngr"



~~~ FireFox

Failed to delete: [Folder] "C:\Program Files (x86)\Mozilla Firefox\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}"
Failed to delete: [Folder] C:\Users\Lisa\AppData\Roaming\mozilla\firefox\profiles\fk9wwrup.default\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}
Emptied folder: C:\Users\Lisa\AppData\Roaming\mozilla\firefox\profiles\fk9wwrup.default\minidumps [64 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 03/01/2013 at  9:54:07.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 and there were no threats found in the ESET scans.

 

Thank you so much.



#6 Broni

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Posted 01 March 2013 - 08:18 PM

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


My Website

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#7 hoardtrot

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Posted 04 March 2013 - 01:31 AM

Thanks for all your help!



#8 Broni

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Posted 04 March 2013 - 06:51 PM

You're very welcome


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