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Backup Exec 2010/2012 System State error across multiple customers last night

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#1 IT Enthusiast

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Posted 27 February 2013 - 12:25 PM

Hello community.


Just last night, we had about 20 MSP customers experience Backup Exec failures on System State:


Job ended: Tuesday, February 26, 2013 at 10:34:59 PM
Completed status: Failed
Final error: 0xe000fedf - A failure occurred reading an object.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65247


Click an error below to locate it in the job log
Backup- System?StateV-79-57344-65247 - A failure occurred reading an object.



At first I didn't think anything of it, but when we had this volume of customers experience this error, all starting last night, it led me to open a support case with Symantec. I'm awaiting info.


Curious if anyone else had a sudden outbreak of this?


These customers did not receive Windows Updates or Backup Exec manual updates last night.



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#2 IT Enthusiast

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Posted 27 February 2013 - 04:33 PM

FYI, it looks like we got a handle on this issue. A change was made in our McAfee ePO system which affected Backup Exec.


Closing topic.

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