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Zeroaccess rootkit infection


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33 replies to this topic

#1 Janette1800

Janette1800

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  • 28 posts
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  • Local time:02:13 PM

Posted 26 February 2013 - 06:22 PM

Hi:

 

I posted about this on the "am I infected?" part of the forums and after doing several scans I was told I had Zeroaccess rootkit infection and to post a new topic over here. I am hoping you could have a look and let me know if there's anything that can be done or whether I should reformat.

http://www.bleepingcomputer.com/forums/t/484616/trojangen2-and-w32xpirod/

 

Scans done were Security Check, Farbar, MiniToolbox, Malwarbytes and aswMBR.

 

I started having alerts from Norton Internet Security a couple weeks ago that it was blocking Trojan.Gen.2 and quarantining Win32,Xpiro.D and some other tmp files. Norton said the risks had been dealt with and my computer was secure. I also started getting an Adobe Flash update popping up whenever I got those virus alerts but it was too suspicious so I didn't click on it.  I did scans with Norton tools and everything seemed ok. I also did Windows updates, browser updates and Adobe Flash update and Java (from their proper websites). 

 

I have been getting those Norton alerts of blocking or quaranting about once every 1 to 3 days. Except for those Norton alerts, the computer seems to be running normally.

 

I have run DDS scan as directed and am posting scans.

 

Thanks for your help!

Jan

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 10.15.2
Run by Jo at 14:30:53 on 2013-02-26
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.3062.1341 [GMT -8:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\hp\kbd\kbd.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Logitech\LWS\LU\LULnchr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Logitech\LWS\LU\LogitechUpdate.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_168_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k HPZ12
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/advanced_search?hl=en
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
uWindows: Load = c:\users\jo\locals~1\temp\msamar.cmd
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Clips: {053F9267-DC04-4294-A72C-58F732D338C0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\19.9.1.14\ips\ipsbho.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [LogiShrd] c:\users\jo\appdata\roaming\ad8aa3\AD8AA3.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
StartupFolder: c:\users\jo\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\jo\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishMediaDetector.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBC} - <orphaned>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0017-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_15-windows-i586.cab
DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} - hxxp://messenger.zone.msn.com/binary/WoF.cab57176.cab
DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} - hxxp://messenger.zone.msn.com/binary/Chess.cab57176.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-ca.cab
DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - hxxps://secure.gopetslive.com/dev/GoPetsWeb.cab
TCP: NameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{67DE560C-5C79-4F1A-A723-E481F6C346BD} : DHCPNameServer = 192.168.1.254 75.153.176.9
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1309010.00e\symds.sys [2013-2-5 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1309010.00e\symefa.sys [2013-2-5 924320]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_19.1.0.28\definitions\bashdefs\20130208.001\BHDrvx86.sys [2013-2-12 997464]
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\nis\1309010.00e\ccsetx86.sys [2013-2-5 132768]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_19.1.0.28\definitions\ipsdefs\20130223.001\IDSvix86.sys [2013-2-25 386720]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1309010.00e\ironx86.sys [2013-2-5 149624]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1309010.00e\symtdiv.sys [2013-2-5 345208]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-23 21504]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-3-3 428640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-15 106656]
.
=============== Created Last 30 ================
.
2013-02-26 22:22:03 -------- d-----w- c:\users\jo\appdata\roaming\Zoca
2013-02-26 22:22:03 -------- d-----w- c:\users\jo\appdata\roaming\Kara
2013-02-26 22:22:03 -------- d-----w- c:\users\jo\appdata\roaming\Alkyyb
2013-02-26 06:05:31 -------- d-----w- c:\users\jo\appdata\roaming\Malwarebytes
2013-02-26 06:04:36 -------- d-----w- c:\programdata\Malwarebytes
2013-02-26 06:04:35 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-02-26 06:04:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-02-22 23:39:06 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-02-22 23:38:44 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-02-22 23:21:22 0 ----a-w- c:\windows\system32\RENCF3B.tmp
2013-02-22 23:21:22 0 ----a-w- c:\windows\system32\RENCF3A.tmp
2013-02-22 23:21:22 0 ----a-w- c:\windows\system32\RENCF39.tmp
2013-02-12 22:10:15 5120 ----a-w- c:\windows\system32\wmi.dll
2013-02-12 22:10:15 157696 ----a-w- c:\windows\system32\imagehlp.dll
2013-02-12 22:10:15 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2013-02-12 22:05:54 768000 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2013-02-12 22:03:41 34304 ----a-w- c:\windows\system32\atmlib.dll
2013-02-12 22:03:41 293376 ----a-w- c:\windows\system32\atmfd.dll
2013-02-12 22:02:45 2048 ----a-w- c:\windows\system32\tzres.dll
2013-02-12 22:00:58 69632 ----a-w- c:\windows\system32\Mpeg2Data.ax
2013-02-12 21:54:53 707584 ----a-w- c:\program files\common files\system\wab32.dll
2013-02-12 21:53:32 9728 ----a-w- c:\windows\system32\lsass.exe
2013-02-12 21:53:32 72704 ----a-w- c:\windows\system32\secur32.dll
2013-02-12 21:53:32 440704 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2013-02-12 21:53:32 278528 ----a-w- c:\windows\system32\schannel.dll
2013-02-12 21:53:32 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2013-02-10 22:53:50 2422272 ----a-w- c:\windows\system32\wucltux.dll
2013-02-10 22:53:22 88576 ----a-w- c:\windows\system32\wudriver.dll
2013-02-10 22:53:14 33792 ----a-w- c:\windows\system32\wuapp.exe
2013-02-10 22:53:14 171904 ----a-w- c:\windows\system32\wuwebv.dll
2013-02-10 05:18:59 98816 ----a-w- c:\windows\system32\mfps.dll
2013-02-10 05:17:18 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-02-10 05:17:18 519680 ----a-w- c:\windows\system32\d3d11.dll
2013-02-10 05:17:18 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2013-02-10 05:17:18 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2013-02-10 05:17:18 252928 ----a-w- c:\windows\system32\dxdiag.exe
2013-02-10 05:17:18 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2013-02-10 05:17:18 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-02-10 04:23:58 -------- d-----w- c:\windows\system32\eu-ES
2013-02-10 04:23:58 -------- d-----w- c:\windows\system32\ca-ES
2013-02-10 04:23:57 -------- d-----w- c:\windows\system32\vi-VN
2013-02-10 04:09:04 -------- d-----w- c:\windows\system32\SPReview
2013-02-10 03:47:39 928768 ----a-w- c:\windows\system32\scavenge.dll
2013-02-10 03:47:16 57856 ----a-w- c:\windows\system32\compcln.exe
2013-02-10 03:44:58 93696 ----a-w- c:\windows\system32\drivers\bridge.sys
2013-02-10 03:43:57 99328 ----a-w- c:\program files\windows media player\wmpband.dll
2013-02-10 03:42:56 842240 ----a-w- c:\windows\system32\systemcpl.dll
2013-02-10 03:37:06 -------- d-----w- c:\windows\system32\EventProviders
2013-02-07 21:08:19 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2013-02-07 21:08:19 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2013-02-07 21:08:13 79872 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2013-02-07 21:08:13 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2013-02-07 21:08:13 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2013-02-07 21:08:11 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2013-02-07 21:08:06 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2013-02-07 21:08:06 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2013-02-07 21:08:04 75264 ----a-w- c:\windows\system32\drivers\dfsc.sys
2013-02-07 21:08:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2013-02-07 10:00:31 -------- d-----w- c:\users\jo\appdata\local\NPE
2013-02-06 04:21:15 345208 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\symtdiv.sys
2013-02-06 04:21:15 318584 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\symnets.sys
2013-02-06 04:21:14 924320 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\symefa.sys
2013-02-06 04:21:14 574112 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\srtsp.sys
2013-02-06 04:21:14 340088 ----a-r- c:\windows\system32\drivers\nis\1309010.00e\symds.sys
2013-02-06 04:21:14 32928 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\srtspx.sys
2013-02-06 04:21:14 149624 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\ironx86.sys
2013-02-06 04:21:14 132768 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\ccsetx86.sys
2013-02-06 04:21:06 8942 ----a-w- c:\windows\system32\drivers\nis\1309010.00e\symvtcer.dat
2013-02-06 04:21:06 -------- d-----w- c:\windows\system32\drivers\nis\1309010.00E
.
==================== Find3M  ====================
.
2013-02-17 04:30:03 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-17 04:30:03 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-10 05:18:59 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2013-02-10 05:17:18 4096 ----a-w- c:\windows\system32\drivers\en-us\dxgkrnl.sys.mui
2013-01-08 22:11:21 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-01-05 05:26:01 3602808 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:26:01 3550072 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 11:28:18 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-04 01:38:50 2048512 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 14:31:35.26 ===============

 

 

 

 

 

 

 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 26 February 2013 - 09:16 PM


Hello Janette1800

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
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#3 Janette1800

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Posted 26 February 2013 - 09:32 PM

Hi Gringo:

 

Thanks for getting back to me so fast about this.

 

I downloaded and ran Security Check yesterday (over on "am I infected?" forum") and I have posted that log below.  If you would like me to run it again, please let me know and I will.

 

Thanks,

Jan

 

 

Security Check

 

 

Results of screen317's Security Check version 0.99.59
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 15
Java version out of Date!
Adobe Reader 8 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````



#4 gringo_pr

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Posted 26 February 2013 - 09:35 PM

that is ok go ahead and give me the other two reports please
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#5 Janette1800

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Posted 26 February 2013 - 09:56 PM

AdwCleaner scan

 

 

# AdwCleaner v2.113 - Logfile created 02/26/2013 at 18:44:30
# Updated 23/02/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Jo - GOLDPC
# Boot Mode : Normal
# Running from : C:\Users\Jo\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Software
Key Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [2206 octets] - [26/02/2013 18:44:30]

########## EOF - C:\AdwCleaner[S1].txt - [2266 octets] ##########



#6 gringo_pr

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Posted 26 February 2013 - 10:11 PM

ok let me have the last report when it is ready


gringo
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#7 Janette1800

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Posted 26 February 2013 - 10:13 PM

RogueKiller Scan

 

 

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Jo [Admin rights]
Mode : Remove -- Date : 02/26/2013 19:10:30
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SVCHOST] svchost.exe -- C:\Windows\System32\svchost.exe [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : LogiShrd (C:\Users\Jo\AppData\Roaming\AD8AA3\AD8AA3.exe) [-] -> DELETED
[SHELL][SUSP PATH] HKCU\[...]\Windows : Load (C:\Users\Jo\Local Settings\Temp\msamar.cmd) [-] -> DELETED
[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-196182994-4050366671-33712652-1000\$07b76fa8c909b7b3271c78f1d2ffc8ab\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-196182994-4050366671-33712652-1000\$07b76fa8c909b7b3271c78f1d2ffc8ab\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-196182994-4050366671-33712652-1000\$07b76fa8c909b7b3271c78f1d2ffc8ab\L --> REMOVED

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x8229D591 -> HOOKED (Unknown @ 0x87CCC9A0)
SSDT[14] : NtAlertThread @ 0x822161F5 -> HOOKED (Unknown @ 0x87CCCA80)
SSDT[18] : NtAllocateVirtualMemory @ 0x8225247D -> HOOKED (Unknown @ 0x8739A600)
SSDT[21] : NtAlpcConnectPort @ 0x821F4824 -> HOOKED (Unknown @ 0x87B7E580)
SSDT[42] : NtAssignProcessToJobObject @ 0x821C7B08 -> HOOKED (Unknown @ 0x87CCC148)
SSDT[67] : NtCreateMutant @ 0x8222A7A2 -> HOOKED (Unknown @ 0x87CCC6F0)
SSDT[77] : NtCreateSymbolicLinkObject @ 0x821CA31F -> HOOKED (Unknown @ 0x87CD3E60)
SSDT[78] : NtCreateThread @ 0x8229BBA4 -> HOOKED (Unknown @ 0x87E034C0)
SSDT[116] : NtDebugActiveProcess @ 0x8226ECA0 -> HOOKED (Unknown @ 0x87CCC228)
SSDT[129] : NtDuplicateObject @ 0x822024E1 -> HOOKED (Unknown @ 0x8739A7D0)
SSDT[147] : NtFreeVirtualMemory @ 0x8208EF1D -> HOOKED (Unknown @ 0x8739A3B8)
SSDT[156] : NtImpersonateAnonymousToken @ 0x821C4F15 -> HOOKED (Unknown @ 0x87CCC7E0)
SSDT[158] : NtImpersonateThread @ 0x821DA50F -> HOOKED (Unknown @ 0x87CCC8C0)
SSDT[165] : NtLoadDriver @ 0x82175DEE -> HOOKED (Unknown @ 0x87B71740)
SSDT[177] : NtMapViewOfSection @ 0x8221A83A -> HOOKED (Unknown @ 0x8739A2B8)
SSDT[184] : NtOpenEvent @ 0x82203D5F -> HOOKED (Unknown @ 0x87CCC610)
SSDT[194] : NtOpenProcess @ 0x8222AF3E -> HOOKED (Unknown @ 0x87F564A0)
SSDT[195] : NtOpenProcessToken @ 0x8220B9C0 -> HOOKED (Unknown @ 0x8739A6F0)
SSDT[197] : NtOpenSection @ 0x8221B60D -> HOOKED (Unknown @ 0x87CCC450)
SSDT[201] : NtOpenThread @ 0x8222648F -> HOOKED (Unknown @ 0x8739A948)
SSDT[210] : NtProtectVirtualMemory @ 0x82224272 -> HOOKED (Unknown @ 0x87CCC058)
SSDT[282] : NtResumeThread @ 0x82225ADA -> HOOKED (Unknown @ 0x87CCCB60)
SSDT[289] : NtSetContextThread @ 0x8229D03F -> HOOKED (Unknown @ 0x87CCCE00)
SSDT[305] : NtSetInformationProcess @ 0x8221E868 -> HOOKED (Unknown @ 0x87CCCEE0)
SSDT[317] : NtSetSystemInformation @ 0x821F0E9B -> HOOKED (Unknown @ 0x87CCC308)
SSDT[330] : NtSuspendProcess @ 0x8229D4CB -> HOOKED (Unknown @ 0x87CCC530)
SSDT[331] : NtSuspendThread @ 0x821A4921 -> HOOKED (Unknown @ 0x87CCCC40)
SSDT[334] : NtTerminateProcess @ 0x821FB0D3 -> HOOKED (Unknown @ 0x8739ABC8)
SSDT[335] : NtTerminateThread @ 0x822264C4 -> HOOKED (Unknown @ 0x87CCCD20)
SSDT[348] : NtUnmapViewOfSection @ 0x8221AAFD -> HOOKED (Unknown @ 0x87CCCFD0)
SSDT[358] : NtWriteVirtualMemory @ 0x822178CD -> HOOKED (Unknown @ 0x8739A4A8)
SSDT[382] : NtCreateThreadEx @ 0x82225F79 -> HOOKED (Unknown @ 0x87CD3F50)
S_SSDT[317] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x8849DB80)
S_SSDT[397] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x87B66128)
S_SSDT[428] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x889EF300)
S_SSDT[430] : NtUserGetKeyState -> HOOKED (Unknown @ 0x8849CF60)
S_SSDT[442] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x889F10E0)
S_SSDT[479] : NtUserMessageCall -> HOOKED (Unknown @ 0x889ED1E0)
S_SSDT[497] : NtUserPostMessage -> HOOKED (Unknown @ 0x8849CB90)
S_SSDT[498] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x8849FF80)
S_SSDT[573] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x87D12A68)
S_SSDT[576] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x87D13A08)

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HDT725040VLA360 +++++
--- User ---
[MBR] 88818cffb13863b1c90b016fdf11350a
[BSP] cbe1a3892920c024e3e7b9efc684338e : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 371840 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 761529195 | Size: 9711 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_02262013_02d1910.txt >>
RKreport[1]_S_02262013_02d1907.txt ; RKreport[2]_D_02262013_02d1910.txt



#8 gringo_pr

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Posted 26 February 2013 - 10:27 PM


Hello Janette1800

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#9 Janette1800

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Posted 26 February 2013 - 11:46 PM

Hi Gringo:

 

I downloaded and ran Combofix and it went ok, the log is below.  I noticed some of my icons on my taskbar have disappeared (like Skype, my printer, etc.), will they come back next time I restart the computer?  I have renabled my security software again.

 

The computer seems to be running all right although it's hard to give much feedback right now because it was running normally before, except for those Norton alerts I would get every few days.

 

Thanks,

Jan

 

 

 

 

ComboFix 13-02-26.01 - Jo 26/02/2013  20:02:29.1.4 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.3062.1485 [GMT -8:00]
Running from: c:\users\Jo\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Jo\AppData\Roaming\AD8AA3
c:\users\Jo\AppData\Roaming\AD8AA3\AD8AA3.dat
c:\users\Jo\AppData\Roaming\AD8AA3\AD8AA3.exe
c:\users\Jo\AppData\Roaming\Kara
c:\users\Jo\AppData\Roaming\Kara\wuvuc.ryl
c:\users\Jo\AppData\Roaming\Zoca
c:\users\Jo\AppData\Roaming\Zoca\avyd.ewe
c:\users\Jo\Documents\~WRL0003.tmp
c:\windows\system32\AutoRun.inf
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-27 to 2013-02-27  )))))))))))))))))))))))))))))))
.
.
2013-02-27 04:15 . 2013-02-27 04:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-26 22:22 . 2013-02-26 22:23 -------- d-----w- c:\users\Jo\AppData\Roaming\Alkyyb
2013-02-26 06:05 . 2013-02-26 06:05 -------- d-----w- c:\users\Jo\AppData\Roaming\Malwarebytes
2013-02-26 06:04 . 2013-02-26 06:04 -------- d-----w- c:\programdata\Malwarebytes
2013-02-26 06:04 . 2013-02-26 06:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-02-26 06:04 . 2012-12-15 00:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-02-22 23:39 . 2013-02-22 23:39 -------- d-----w- c:\program files\Common Files\Java
2013-02-22 23:39 . 2013-02-22 23:38 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-02-22 23:38 . 2013-02-22 23:38 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-02-22 23:21 . 2013-02-22 23:21 0 ----a-w- c:\windows\system32\RENCF3B.tmp
2013-02-22 23:21 . 2013-02-22 23:21 0 ----a-w- c:\windows\system32\RENCF3A.tmp
2013-02-22 23:21 . 2013-02-22 23:21 0 ----a-w- c:\windows\system32\RENCF39.tmp
2013-02-12 22:10 . 2012-02-29 15:11 5120 ----a-w- c:\windows\system32\wmi.dll
2013-02-12 22:10 . 2012-02-29 15:09 157696 ----a-w- c:\windows\system32\imagehlp.dll
2013-02-12 22:10 . 2012-02-29 13:32 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2013-02-12 22:05 . 2013-01-08 22:01 768000 ----a-w- c:\program files\Common Files\Microsoft Shared\vgx\VGX.dll
2013-02-12 22:03 . 2012-12-16 13:12 34304 ----a-w- c:\windows\system32\atmlib.dll
2013-02-12 22:03 . 2012-12-16 10:50 293376 ----a-w- c:\windows\system32\atmfd.dll
2013-02-12 22:02 . 2012-11-13 01:29 2048 ----a-w- c:\windows\system32\tzres.dll
2013-02-12 22:00 . 2011-07-29 16:01 293376 ----a-w- c:\windows\system32\psisdecd.dll
2013-02-12 21:54 . 2011-09-30 15:57 707584 ----a-w- c:\program files\Common Files\System\wab32.dll
2013-02-12 21:53 . 2012-06-04 15:26 440704 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2013-02-12 21:53 . 2012-06-02 00:04 278528 ----a-w- c:\windows\system32\schannel.dll
2013-02-12 21:53 . 2011-11-16 16:23 72704 ----a-w- c:\windows\system32\secur32.dll
2013-02-12 21:53 . 2011-11-16 16:21 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2013-02-12 21:53 . 2011-11-16 14:12 9728 ----a-w- c:\windows\system32\lsass.exe
2013-02-10 22:53 . 2012-06-02 22:19 53784 ----a-w- c:\windows\system32\wuauclt.exe
2013-02-10 22:53 . 2012-06-02 22:19 45080 ----a-w- c:\windows\system32\wups2.dll
2013-02-10 22:53 . 2012-06-02 22:19 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2013-02-10 22:53 . 2012-06-02 22:12 2422272 ----a-w- c:\windows\system32\wucltux.dll
2013-02-10 22:53 . 2012-06-02 22:19 35864 ----a-w- c:\windows\system32\wups.dll
2013-02-10 22:53 . 2012-06-02 22:19 577048 ----a-w- c:\windows\system32\wuapi.dll
2013-02-10 22:53 . 2012-06-02 22:12 88576 ----a-w- c:\windows\system32\wudriver.dll
2013-02-10 22:53 . 2012-06-02 23:19 171904 ----a-w- c:\windows\system32\wuwebv.dll
2013-02-10 22:53 . 2012-06-02 23:12 33792 ----a-w- c:\windows\system32\wuapp.exe
2013-02-10 05:18 . 2013-02-10 05:18 98816 ----a-w- c:\windows\system32\mfps.dll
2013-02-10 05:17 . 2013-02-10 05:17 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-02-10 05:17 . 2013-02-10 05:17 519680 ----a-w- c:\windows\system32\d3d11.dll
2013-02-10 05:17 . 2013-02-10 05:17 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2013-02-10 05:17 . 2013-02-10 05:17 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2013-02-10 05:17 . 2013-02-10 05:17 252928 ----a-w- c:\windows\system32\dxdiag.exe
2013-02-10 05:17 . 2013-02-10 05:17 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2013-02-10 05:17 . 2013-02-10 05:17 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-02-10 04:23 . 2013-02-10 04:24 -------- d-----w- c:\windows\system32\ca-ES
2013-02-10 04:23 . 2013-02-10 04:24 -------- d-----w- c:\windows\system32\eu-ES
2013-02-10 04:23 . 2013-02-10 04:24 -------- d-----w- c:\windows\system32\vi-VN
2013-02-10 04:09 . 2013-02-10 04:09 -------- d-----w- c:\windows\system32\SPReview
2013-02-10 03:47 . 2009-04-11 07:28 928768 ----a-w- c:\windows\system32\scavenge.dll
2013-02-10 03:47 . 2009-04-11 07:27 57856 ----a-w- c:\windows\system32\compcln.exe
2013-02-10 03:44 . 2009-04-11 07:28 45568 ----a-w- c:\windows\system32\bthci.dll
2013-02-10 03:43 . 2009-04-11 07:32 122344 ----a-w- c:\windows\system32\drivers\Storport.sys
2013-02-10 03:42 . 2009-04-11 07:28 842240 ----a-w- c:\windows\system32\systemcpl.dll
2013-02-10 03:37 . 2013-02-10 03:37 -------- d-----w- c:\windows\system32\EventProviders
2013-02-07 21:08 . 2010-02-18 13:30 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2013-02-07 21:08 . 2010-02-18 11:28 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2013-02-07 21:08 . 2011-07-06 15:31 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2013-02-07 21:08 . 2011-04-29 13:24 79872 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2013-02-07 21:08 . 2011-04-29 13:24 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2013-02-07 21:08 . 2011-04-21 13:58 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2013-02-07 21:08 . 2011-04-29 13:25 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2013-02-07 21:08 . 2011-04-29 13:25 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2013-02-07 21:08 . 2011-04-14 14:59 75264 ----a-w- c:\windows\system32\drivers\dfsc.sys
2013-02-07 21:08 . 2011-05-02 17:16 739328 ----a-w- c:\windows\system32\inetcomm.dll
2013-02-07 10:00 . 2013-02-07 10:26 -------- d-----w- c:\users\Jo\AppData\Local\NPE
2013-02-06 04:21 . 2013-02-07 19:07 -------- d-----w- c:\windows\system32\drivers\NIS\1309010.00E
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-17 04:30 . 2012-04-16 21:28 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-17 04:30 . 2011-09-26 21:20 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-10 05:17 . 2013-02-10 05:17 4096 ----a-w- c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui
2012-12-25 00:17 . 2012-12-25 00:17 53248 ----a-r- c:\users\Jo\AppData\Roaming\Microsoft\Installer\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}\ARPPRODUCTICON.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-10-04 1783136]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-10-13 17351304]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"OsdMaestro"="c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-13 178712]
"RtHDVCpl"="RtHDVCpl.exe" [2007-10-25 4702208]
"SunJavaUpdateReg"="c:\windows\system32\jureg.exe" [2007-04-07 54936]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-26 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-26 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-26 133656]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2011-03-02 190808]
.
c:\users\Jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OpenOffice.org 3.3.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
Snapfish Media Detector.lnk - c:\program files\Snapfish Picture Mover\SnapfishMediaDetector.exe [2007-5-7 1273856]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/advanced_search?hl=en
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - hxxps://secure.gopetslive.com/dev/GoPetsWeb.cab
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-HP Health Check Scheduler - [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
AddRemove-{8BCAFB73-49AE-4AC4-00A1-70E4EC38BD4E} - c:\program files\Electronic Arts\The Lord of the Rings
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-02-26 20:16
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\19.9.1.14\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-02-26  20:18:12
ComboFix-quarantined-files.txt  2013-02-27 04:18
.
Pre-Run: 43,173,978,112 bytes free
Post-Run: 44,801,433,600 bytes free
.
- - End Of File - - F54EFD1687789260132350583A41027A
 



#10 gringo_pr

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Posted 27 February 2013 - 12:16 AM


Hello Janette1800


Go ahead and restart the computer and then I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/
  • Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo




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#11 Janette1800

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Posted 27 February 2013 - 01:19 AM

Hi Gringo:

 

Quick question.  For the TDSSKiller scan, I have checkmarked loaded modules and then rebooted.  TDSKiller is ready to launch but do you mean besides having check marks under everything in "Objects to scan", should there also be checkmarks in Additional Options besides "Verify the digital sgnatures" and beside "detect TDLFS File System" or should those be left blank?

 

Thanks!



#12 gringo_pr

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Posted 27 February 2013 - 01:22 AM

they should also be checked



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#13 Janette1800

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Posted 27 February 2013 - 01:37 AM

Ok, I've checked those boxes too and have run the scan.  I will try to attach it in my next post because like you said it's too long to paste on here.



#14 gringo_pr

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Posted 27 February 2013 - 01:42 AM

no problem


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#15 Janette1800

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Posted 27 February 2013 - 01:53 AM

Report is attached.

 

There were 5 suspicious objects found but no malicious.  So no cure available, I just used skip as directed. 

 

In that case, do I still need to reboot again?

Attached Files






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