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*Urgent* Blue Screening Kernel Image Data


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#1 Tommy Guildhall

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Posted 26 February 2013 - 05:01 PM

I am using Windows XP.

 

kernel_data_inpage_error is what I keep getting on a blue screen. Seems to be happening frequently. I don't have my old Windows XP disc so can't perform a fresh install, but if I have to I can buy one, but for me, that needs to be a last resort.

 

I'm getting this blue screen a lot and it usually has something about atapi.sys at the bottom. Doing a google search on this I have found out that atapi.sys could have a nasty rootkit. AVG isn't detecting anything, so, what can I do?

 

I need this fixed. My computer is also running very slow, and it seems to have been since this started happening. Could be a coincidence but I find it unlikely.

 

Can anyone help?


Edited by hamluis, 27 February 2013 - 06:15 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 InadequateInfirmity

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Posted 26 February 2013 - 06:34 PM

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

 

 


Please download MINITOOLBOX and run it.

Checkmark following boxes:




List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

 

Also please upload your minidump files for me to review.

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/How-to-compress-and-upload-Minidump-files/td-p/253475



#3 Tommy Guildhall

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Posted 27 February 2013 - 11:42 AM

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as [/size]Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn [/size]Attach the text in your next reply.[/size]
 
 

Please download [/size]MINITOOLBOX and run it.[/size]

Checkmark following boxes:[/size]




List last 10 Event Viewer log[/size]
List Installed Programs[/size]
List Users, Partitions and Memory size[/size]
List Devices (problems only)[/size]



Click Go and post the result.[/size]
 
Also please upload your minidump files for me to review.[/size]
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/How-to-compress-and-upload-Minidump-files/td-p/253475

 
Hi,
 
Thanks very much for your help. I've attached all the files you've requested to the reply in this post. Once again, I really appreciate your help.
 
Tommy
 
PS: The first two scan things were done while this 7Zip thing (I had to DL for the Minidump) wasn't installed, hopefully that doesn't change anything.

 

PSS: I couldn't find how to attach files to replies on this board, so I've uploaded the necessary files to an external website. Hopefully this is okay with you.

 

AutoRuns: http://www.filedropper.com/autoruns

MiniToolBox: http://www.filedropper.com/result

MiniDump: http://www.filedropper.com/minidump



#4 InadequateInfirmity

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Posted 28 February 2013 - 07:40 PM

All of the crashes are pointing toward your Ram I suggest you test it for errors.

http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/

 

Also you should run  a check disk on your machine.

 

CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt.  Please do this for each hard drive on your system.
FWIW - I know that the /F is supposed to be redundant, but I prefer to have it run anyway.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.  Then reboot and let the test run.  It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.  See "CHKDSK LogFile" below in order to check the results of the test.

 

 

CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

 

 

Also Can you copy and paste the minitoolbox and autoruns in your next reply.






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