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Virus Error Code - Exception Processing Message C0000029


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#1 michellegann

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Posted 26 February 2013 - 03:44 PM

Hi,

 

I want to say that this website has always been a help to me.

 

I run a Windows 7 x64 bit sony vaio.

 

I've been noticing lately that my computer will freeze up a little but I ran spy bot and took out some malware and never did anything further.

 

Today, while on Firefox my computer started freezing and then Firefox shut down and then I got a dozen pop ups some of which said "Exception Processing Message error C0000029"

 

So I looked up the issue and started following the instructions in this thread: http://www.bleepingcomputer.com/forums/t/484977/exception-processing-message-c0000029/

 

Except, when I restart the computer it will no longer start at all - what I mean is when I restart it will show me the black screen with options but when I select the options and press enter it "loads" files or pretends to do something and then I just get a black screen with a weird looking white arrow (obviously not Windows font).

 

I would appreciate any help on this matter!

 

Thank you so much,

 

Michelle



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#2 hamluis

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Posted 26 February 2013 - 04:26 PM

Rather than assuming that instruction intended for someone else...will assist you...I suggest you initiate a new topic in that particular forum, folllowing Steps 6-10 of the instructions at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .

 

That link that you were following...those instructions were not meant to be interpreted as applicable to any other person/system.

 

Louis


Edited by hamluis, 26 February 2013 - 05:24 PM.


#3 dc3

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Posted 26 February 2013 - 04:28 PM

Louis got here first.


Edited by dc3, 26 February 2013 - 04:30 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 michellegann

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Posted 26 February 2013 - 05:07 PM

Thank you, I am new here.






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