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touchpad malfunction


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#1 firstbloodviper

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Posted 26 February 2013 - 10:36 AM

hi....i`m using hp compaq presario v3000...

 

the problem start about 2 days ago...

my cursor on the screen acting weird...

sometimes it move around by itself, sometimes it only can move horizontally, but sometimes it works fine...

when i start my windows, it usually work fine...

after a few minutes, it will start acting weird....back to normal again, then error again....

 

i try using external mouse, then everything just fine...(but i need touchpad at most)

i`ve tried restarting several times, but no effect

 

is the problem on the software (driver, etc) or on the hardware ?

i`ve tried searching for any similar problems, but cannot find anything about touchpad hardware problem...

 

can you help me fix it ?

or the notebook is just "old enough" ....lol....

 

Thanx so much...



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#2 hamluis

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Posted 26 February 2013 - 06:30 PM

You can download the drivers from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=1817059 .

 

Once that is done...go to Device Manager and uninstall the touchpad drivers...reboot...install new drivers.  Current drivers for the touchpad are probably damaged.

 

Louis



#3 firstbloodviper

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Posted 27 February 2013 - 12:44 PM

i`ve done your advice, and now the cursor seems running well enough....

 

the notebook will be tested tomorrow for long-run, then i`ll report back if there isn`t any problem occurs...

 

thanx for your help..really appreciate it =)



#4 hamluis

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Posted 27 February 2013 - 02:18 PM

:thumbup2:  happy computing :).

 

Louis






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