Greetings, new poster, tech with a friends laptop that freezes after boot, win and safe mode, looks like a new malware.
Screen goes white, CRL/ALT/DEL still brings up "security screen" but choosing "start task manager" sends you back to white screen. Screen has no icons or task areas but box is not realy frozen: mouse is visible and moves normaly. A custom sound is played on first press of CTL or ALT keys but displays nothing. After about 2 minutes the screen displays the desktop background for 2 seconds and return to blank white. The behavior started after the owner visited his home town paper website in BC canada. No way to gain control and make changes that will last after reboot. All help welcome! Mike